Administrative Assistant Office

SUMMARY

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

At IUGET UNIVERSITY, HERITAGE CONFORT SARL and even at OSCAR HOTEL I excelled as an Administrative Assistant, mastering office administration and computer skills. I enhanced document organization, significantly improved client service satisfaction, and fostered professional relationships, demonstrating my strong communication abilities and commitment to efficiency.

EXPERIENCE

SEPT 2024 - PRESENT

ADMINISTRATIVE ASSISTANT IUGET UNIVERSITY INSTITUTE

Provide administrative support to the Director, assistant Director, and teaching staff

Prepare and edited correspondence, reports, and presentations to support executive staff

Handle incoming calls and emails, providing prompt response or directing queries to appropriate departments.

Scheduled and prepare for executive meetings including preparing agendas and taking minutes

Maintained comprehensive filing system both digital and paper-based, for easy retrieval of documents.

Facilitate inter-departmental communication, acting as a key point of contact to streamline processes

Managed confidential information with discretion, upholding data protection standards.

Act as a first point of contact with visitors, parents and students

Receive incoming documents like transcripts, letters of recommendations and take them to the director for signature

Coordinate school events, such as parent-teacher conferences, matriculation, and graduation ceremonies

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EDUCATION

November 2023

Bachelors of Science (B.S) BANKING AND FINANCE

UNIVERSITY OF BUEA CAMEROON

August 2022

HIGHER NATIONAL DIPLOMA

HIPE University Institute Douala-Cameroon

August 2016

CERTIFICATE OF HIGHER EDUCATION SOCIAL ART

Government Bilingual High School Nitop Bamenda-Cameroon

LANGUAGE WRITTEN AND SPOKEN

English language

Proficient (C2)

French Language

Intermediate (B1)

CERTIFICATES

Nov. 2024

Certificate In Administrative Assistant Training On Alison Empowerment Group

June 2021

Certificate Of Training In Microsoft Office( Word, Excel PowerPoint And Publisher)

April 2020 – August 2024

ADMINISTRATIVE ASSISTANT HERITAGE CONFORT SARL

Provided administrative support to the CEO and the Manager

Prepare and edited correspondence, reports, and presentations to support executive staff

Monitor office supplies inventory, and orders to avoid shortages and maintain operational flow

Provided support to human resource, assisting with recruitment processes and maintaining employee records

Managed confidential information with discretion, upholding data protection standards.

Assisted with budgeting and financial management

Developed and implemented office policies and procedures to improve efficiency and productivity.

Sept 2016-December2019

RECEPTIONIST OSCAR HOTEL BAMENDA

Met Incoming customer with professional approach and provided friendly, knowledgeable assistance

Offer outstanding hospitality throughout clients visits, aiding positive customer experience and loyalty.

Collaborated effectively with customers and staff to maintain smooth running of company operations

Maintain clean and orderly reception area to impress and welcome visitors.

Answer and directed incoming calls to relevant staff members

Sept 2016-December2019

Receptionist OSCAR HOTEL BAMENDA

MET Incoming customer with professional approach and provided friendly, knowledgeable assistance

Offer outstanding hospitality throughout clients visits, aiding positive customer e Collaborated effectively with customers and staff to maintain smooth running of company operations

Maintain clean and orderly reception area to impress and welcome visitors.

Answer and directed incoming calls to relevant staff members

xperience and loyalty

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