Customer Service Social Media
Resume:
Baton Rouge, Louisiana *****
************@*****.***
Christy A. Berry
A highly motivated professional with administrative, educational, and customer service experience that has contributed to the successful operations of several organizations by adopting the skills necessary for task completion and meeting strict deadlines within fast-paced work environments.
Areas of Expertise
●Managing files, records, and documents.
●Scheduling Client Meetings and Employees Trainings.
●Project Management
●Budget Planning (Performing Accounting Functions).
●Customer Service and Supervision (Communication and Problem Solving).
●Medicaid Billing and Reimbursement
●Utilizing Microsoft Office and Social Media Platforms
02/2022 – Current
Coordinator of Habilitative Vocational Services
The Arc of East Ascension
Develops and provides structured services and skill building activities designed to meet the needs of individuals receiving services in accordance with their valued outcomes and assist in the scheduling and planning of same.
Participates in the development and directly implements the day habilitation plan for individuals receiving services to reflect their interests, capabilities and needs, and to enhance their skills and level of independence. Encourages individuals to express and develop their individual interests.
09/2021- 01/2022
Parent Liaison Paraprofessional
EBR Public School System
Assists the Principal with generating reports on students’ attendance and educational needs to be submitted to the Superintendent and the Office of Family and Community Engagement. Collaborates with Parents, Educators, and the Parent Teacher Association (PTA) encourage parental engagement and facilitate the learning process for designated at-risk children. Records daily attendance of the students in J-Campus.
10/2016- 04/2021
Director
God’s Hands L.L.C
Provided leadership and office supportive services. Performed Record management and retention activities, data entry, purchasing, and payroll. Scheduled quarterly client and staff training meetings. Ensured that the personal care agency followed HIPPA guidelines, and all licensing requirements as enforced by the State.
Education
University of Phoenix
Baton Rouge, Louisiana
Bachelor of Science Health Administration: Awarded 2014
Master of Business Administration: Awarded 2016
References
East Baton Rouge Parish Public School System
The Arc of East Ascension
God’s Hands L.L.C
Personal References
Ms. Nadja Curtis
Ms. Christine Coston
Mrs. Tammara Costley
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