General Manager Los Angeles Supply Chain

Alfred Zabala

Long Beach, CA, ***** +1-562-***-****

**********@*****.***

Experience in multiple supply chain management roles in various industries. Experiences in

leadership roles including route and operational management for turnaround operations and large corporate environments. Able to build, train and develop teams, leaders and establish performance and customer satisfaction. Oversee all areas of the daily operations to comply with policies and provide positive bottom-line results.

EXPERIENCE

GENERAL MANAGER Jan 2015 – May 2024

BRINKS INCORPORATED, LOS ANGELES

Responsible for all lines of business in the Los Angeles Market (Transportation, Cash and Coin Processing). Managing daily operations to include, hiring, training, developing employees to keep with company policies and procedures. Effective and Efficient routing to Operational Excellence. Responsible for all financials and revenue growth. Profit and Loss responsibility for multiple operations. Conflict Management, Fleet compliance, Inventory controls, Lean Implementation (Bronze). Facility Management

SENIOR MANAGER ROUTE LOGISTICS Oct 2013 - Jan 2015

BRINKS INCORPORATED, LOS ANGELES

Logistics Manager for Lancaster, San Fernando, and Los Angeles facilities. Responsible for all routing, accurate distribution and storage of all cash and coin processing. Including managing day to day operations, budget planning and responsible for the financials. Support Sales Team

Develop and train supervisors/managers for operational excellence.

BRANCH MANAGER/ CITY MANAGER Aug 2008 - Oct 2013

BRINKS INCORPORATED, LANCASTER, CA & SAN FERNANDO VALLEY, CA,

Responsible for two locations. Duties include managing daily operations in addition to budget planning. Growing the two locations revenues. Prepare financial statements. Reduce operational cost between both locations. Facility Management, Conflict Management, Sales Support

OPERATIONS MANAGER Jul 2007 - Aug 2008

BRINKS INCORPORATED, GARDEN GROVE, CA

Manage day to day operations focusing on ATM services. I developed and trained management leaders to perform at a high level ensuring and achieving company goals. Manage effective and efficient routing, Manage Vault and Cash processing.

OPERATIONS MANAGER Oct 2002 - Jul 2007

BRINKS INCORPORATED, LOS ANGELES, CA

Manage day to day operations focusing on ATM services. I developed and trained management leaders to perform at a high level ensuring and achieving company goals. Manage effective and efficient routing, Manage Vault and Cash processing.

I lead and develop the entire region reroute operation for transportation efficiencies, ensuring customer satisfaction.

SUPERVISOR Apr 2002 - Oct 2002

BRINKS INCORPORATED, LOS ANGELES, CA

Supervise ATM routes. Perform random audits on ATMs in the field, Street Inspections and ensure optimal branch and crew performance.

Ensure employees adhere to companies' policies and procedures regarding safety, security, productivity, and service.

OPERATION MANAGEMENT SPECIALIST Aug 1992 - Apr 2002

UNITED PARCEL SERVICE, ANAHEIM, CA

Supervise and dispatch up to 125 tractor-trailer drivers throughout the south California district. Provide delivery service to internal and external customers. Chart and Maintain progress of employee efficiencies and development. Troubleshoot any unforeseen incidences, such as breakdowns, accidents, and injuries

Achieving on time service levels to railroads, airports and other UPS facilities.

EDUCATION

Business Aug 1983 - 1985

Cal Poly Pomona, Pomona, CA

SKILLS

Expert in: Communication, Leadership, Problem Solving, Customer Service, Critical Thinking, Project Management, Teamwork, Decision Making, Organization, Management Skills, Interrogation, Employee Relations

Intermediate in: Computer Literacy

LICENSES & CERTIFICATIONS

Lean Certified Bronze

Brinks Incorporated

Microsoft Excel, PowerPoint, Word, Access

ExecuTrain

Interviewing & Interrogations

Allen Group

Branch Manager Training & Development Program

Brinks Incorporated

Lean Certified Bronze

Brinks Incorporated

Continuous Process Improvement (CPI)

Reid Training

VOLUNTEER

Community Volunteer Jan 2023 - Dec 2023

St. Mary Medical Center

Community Volunteer Jan 2022 - Dec 2023

Salvation Army

Volunteer Jan 2021 - Present

Community Outreach in Action

I cook and feed the homeless monthly at a local church.

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