Contact Information
- Name: SHAIBU JIBRIN ADEJOH
- Address: Plot 225 Jabi, Abuja
- Phone: +234-****-**** 86
- Email: ******************@*****.***
Professional SUMMARY
Results-driven Hotel Manager with 23 years of experience in managing luxury hotels, resorts, and hospitality establishments. Proven track record of increasing revenue, improving guest satisfaction, and leading high-performing teams.
Work Experience
DANMUNDE GROUP LTD Abuja
Position Held 2019 Till dates
OPERATION MANAGER/ CHIEF OF STAFF
SUNWAY MOBILE CUG Abuja
Position Held 2012 -2018
PUBLIC SECTOR MANAGER
MALL OF EMIRATES
WORLD 7 STARS HOTEL KEMPENSKI 2006 -2008
Position Held F & B SUPERVISOR
QATAR NATIONAL HOTELS DOHA
2003-2005 Position Held CASHIER
TOKI HOTEL PORT HARCOURT 2000
Position Held CATERING SUPERVISOR
HILTON INTERNATIONAL HOTEL ABUJA
1993 -2000
Position Held
HEAD WAITER
BARS
BUKA RESTAURANT
CHINESE RESTAURANT
STEWARDING CROSS EXPOSURE
ROOM SERVICE
1)- Managed day-to-day hotel operations, ensuring exceptional guest experiences and maximum profitability.
- Led a team of staff members, providing coaching, training, and development opportunities.
- Implemented effective revenue management strategies, resulting in increased revenue.
- Maintained high levels of guest satisfaction, achieving positive reviews.
2)- Assist the Hotel Manager in overseeing hotel operations, including front desk, housekeeping, and food and beverage.
3)- Coordinating guest services, ensuring prompt resolution of complaints and concerns.
4)- Participated in revenue management decisions, analyzing occupancy rates and room pricing.
Education
- HND in Hospitality Management, Iasoma Institute Hotels Management, Lagos
2000-2002
QATAR HOSPITALITY CENTRE
hotels & TourisM
3003 -2005
Ensure effective delivery of quality service and Guest satisfaction.
Certifications
- 5 different professional certificate courses, International Association of Hospitality Management
- HACCP Johnson Derversey training
- Costumer service relations experience
- COMMUNICATION SKILLS EXPERTS
- LEADERSHIP SKILLS EXPERTS
- NEGOTIATION EXPERIENCE
- SAFETY RESCHEDULE PROCEDURE EXPERIENCE
Achievements
- Winner of the 1997 Hotel Hilton Best Employee of the Year award
- Successfully implemented revenue management strategies, resulting in increased revenue
Thank you for considering my application. I look forward to contributing my experience and skills to your organization.