Public Safety Customer Service
Resume:
Portia M. Walker
**** ******** ***** ****** **.
Prospect, Ohio 43342
************@*****.***
Imagination Officer
Skills
Ability to effectively communicate both orally and Written
Management and supervision skills
Ability to multitask expeditiously and accurately
Ability to monitor and access control fire and other alarms, radio communications
Excellent at telephones and dispatching of all public safety services via computer aided dispatch monitored.
Excellent customer service skills.
Adaptability.
Ability to handle foot and Vehicle patrol
Ability enforce myself and others with Policies and procedures
Ability acquire new skills and knowledge
Experience
Security Supervisor / Management
December 2017 to Present
Best Crowd Management
Supervise and Manage Security Officers implement Policies and Procedures Maintain a successful environment for the public and faculties. Identify situations that may require immediate attention Hired and fired.
Security Specialist.
April 2018 to present
City of Columbus
90 West Broad st, Columbus Ohio 43215
● Manage use of phone and radios
● Dispatching of public safety services
● Monitor CCTV system
● Daily log
● Patrol city campus and Faclities
Security Supervisor April 2014 - January 2019
G4S
630 Morrison Rd
Gahanna Ohio 43230
Monitor access of access control, fire and other alarms
Manage and use radio, telephone communications equipment
Dispatching of public safety services
Complete logs and records, and daily computer entries
Monitor CCTV systems
Filing of logs and records
Issued security badges and screen visitor to premise
Uphold and adheres to all policies and procedures
Attend to the security needs of multiple property’s Universities and mental health facilities
Adhere to all safety procedures
Served as a physical deterrent to possible criminal activity up to and including thefts property damage, injuries on contracted property assignments.
Interacts daily with local Law enforcement agencies which include Columbus police, and Franklin County sheriff office
Supervisor July 2002 – August 2010
Transportation Security Administration, 4600 International Gateway, Columbus, Ohio. 43219 614-***-****
Supervised, trained Officer s on all equipment
Coached, facilitated for Officers and reported on status continued from page 1
Adhered to all polices and procedures
Operated radio and telephone equipment
Dispatched to public safety services and airport police
Resolved customer concerns
Project Manager\ Construction. August 1982 to August 2002 United States Air Force, Wright Patterson Air Force Base Ohio.
Monitored and tracked Construction projects
Managed and authorized entrance points and departures, visitors, cargo, equipment and etc.
Monitored and dispatched communications equipment
Implemented security, policies and procedures
Recorded and logged all activity
Education:
1998 - Bachelor’s of Science – Project Management\ Civil Engineering Central Texas College- San Antonio, Texas
High School:
Whetstone High School, 4405 Scenic Dr. Columbus, Ohio 43214 Certifications
Licensed Security Officer State of Ohio 2014 to Present
CPR Certification American Red Cross 2014 to Present
First aid Certification American Red Cross 2014 to Present References
Fineness Brown
Keith McComish- **********@***********.*** 614-***-**** Abe Ibrahim – ***.*******@***.*** 614-***-****
Kenny McKinley – *****.********@***.*** 614-***-**** Janis Dyer -*****@************.*** 614-***-**** EX-1114
Contact this candidate