Support worker

Olusanya Adetunji Oginni

**** ******** ****** **** ******* ON • 416-***-**** • *********@*****.*** .M1E-2R4 SHELTER WORKER/HARM REDUCTION

SKILLS & AREAS OF EXPERTISE

• 3 years’ experience of direct work with homeless, formerly homeless, and marginally housed youth

• Skilled and able to use platforms such as professional Microsoft office 2016, SUMAC and SMIS and ETO knowledge of virtual tools i.e., Zoom, Any desk, Skype.

• Supporting the youth and helping them in finding suitable housing.

• Experience working from an anti-oppression perspective/framework.

• Experience in providing individual and group support for youth.

• Strong youth engagement skills for program development and delivery

• Case management including orientation, referrals and guidance among others.

• Connecting clients to life skills training.

• Knowledge of Infection Prevention and Control guidelines.

• Experience writing reports, collecting data, and maintaining statistics.

• Strong connections to at-risk communities, including indigenous youth, racialized.

• Understanding and knowledge of Anti-Racism/Anti-Black Racism and Anti-Oppressive practice and working with youth from diverse communities including the LGBTQ2S+ community.

• Knowledge of harm reduction, HIV/AIDS and Hepatitis transmission and prevention.

• Ability to interact positively with colleagues, partner agencies and the public.

• Demonstrated ability to work co-operatively and negotiate effectively within an interdisciplinary team of service providers internally and externally.

• Experience in community outreach.

• Safe talk (suicide prevention and intervention)

• Able to organize and prioritize workload with strong attention to detail and Flexible while managing stress time constraints.

• Ability to work with minimum supervision.

• Team player and resourceful with new ideas

• Communication skills and problem-solving

WORK EXPERIENCE

SHELTER SUPPORT WORKER

RESOLVE SUPPORT SERVICES – TORONTO, ON (2023–PRESENT)

• Demonstrate commitment to anti-racist, anti-oppressive, and trauma-informed practices.

• Conduct case management and client referrals, linking clients to supportive services and resources.

• Provide suicide risk assessments and interventions using the ASIST model.

• Coordinate communication between clients, caregivers, landlords, and other stakeholders.

• Develop and implement service plans with clients, focusing on harm reduction and recovery principles.

• Utilize crisis intervention and de-escalation strategies to manage mental health crises.

• Provide tailored support to marginalized communities, including individuals with disabilities, Black, Indigenous, racialized, LGBTQ2S+, and neurodiverse populations. COMMUNITY SUPPORT

WORKER SALVATION ARMY, TORONTO, ONTARIO MAY 2021 – PRESENT

• Facilitated community programs, including food distribution, clothing drives, and housing assistance for vulnerable populations.

• Conducted client assessments to identify needs and create individualized care plans.

• Assisted in running the emergency shelter program, ensuring clients' safety and well-being.

• Collaborated with local organizations and agencies to provide holistic support for clients.

• Maintained detailed records of client interactions and program outcomes for reporting purposes.

PERSONAL SUPPORT WORKER SENIOR HELPERS – TORONTO, ON (OCTOBER 2023–PRESENT)

• Provide compassionate and personalized care to elderly clients, ensuring their physical, emotional, and social well-being.

• Assist with daily living activities, including bathing, grooming, dressing, and meal preparation.

• Administer medications and monitor clients' health, including vital signs and behavioral changes.

• Support mobility and exercise routines to support clients' physical strength and independence.

• Foster a respectful and inclusive environment, building positive relationships with clients and their families.

• Utilize crisis management skills to oversee emergencies and challenging situations effectively.

• Maintain right and confidential client records in compliance with organizational policies. VOLUNTEER PROGRAM ASSISTANT DIXON HALL NEIGHBORHOOD SERVICES

• Supported youth programs aimed at improving livelihoods and providing essential resources.

• Updated and maintained the Sumac database, ensuring accurate records and efficient program tracking.

• Assisted in creating and executing client treatment plans, including psychoeducation and dialectical behavior therapy coaching.

• Contributed to maintaining a safe and inclusive therapeutic environment by incorporating cultural and diverse experiences.

• Provided outreach services to underserved populations, connecting them to critical resources.

TRAINING & CERTIFICATIONS

• First Aid & CPR Certificate

• Crisis Intervention & Management

• Naloxone Administration Certificate

• Toronto Shelter Standards

• WHMIS Certificate

• AODA Certificate

• Trauma-Informed Care

• Overdose Prevention, Recognition & Response Training

• Inclusive Shelter Environments for LGBTQ2S+

• Mental Health & Addictions Training

• Crisis Prevention Intervention (CPI)

• IPAC Certificate (Infection Prevention & Control)

• Sobey’s Med Trained

• Kerry’s Place Med Trained

REFERENCES

Available upon request.

Contact this candidate