Customer Service Career Advancement
Resume:
Name: Emiline P. Luceriano
Date of Birth: May **, 1982
Gender and Age: Female and 39 yrs. old
Current Add.: Lot 4 Blk. 1 Ricarte Extn.
West Rembo, Makati City, Philippines
Email Add.: *****************@*****.***
Contact #: #+639*********
Job Objective:
To be involved in work where I can utilize skills and creatively involved with system that effectively
contributes to the growth of organization and to seek challenging assignments and responsibilities, with an opportunity for growth and career advancement as successful achievements.
A) EMPLOYMENT HISTORY
Dominion Philippines Inc.
12th Flr. TFT Bldg., 7th Ave. cor. 32nd St.,
BGC Taguig City
January 4, 20019 to present
Position: Admin. Assistant / Typist
DUTIES/RESPONSIBILITIES:
We prepares initial text typing and performs text edits of financial statements, and other client deliverables; and prepares files for digital output and duplication.
1.Types, formats, checks accuracy, and spell checks all types of documents and templates
2.Effectively utilizes styles, templates, toolbars, and other technology enhancements
3.Effectively and positively communicates and negotiates project deadlines, determines project scope, and schedule changes as necessary.
4.Reconciles revisions, checks punctuation, spelling, and formatting
5.Proficient and remains up-to-date with software tools and equipment required of the position, including Microsoft Word, Excel, PowerPoint, Outlook.
6.Communicates and negotiates project deadlines, project scope, and schedule changes as necessary
7.Shares with team members firm-standard formatting in word processing functions
8.Pursues and shares best practices within department and among Audit staff
9.Do the filing and scanning documents for Tax refund
SYCIP GORRES VELAYO & CO. / Ernst & Young Global Ltd.
6760 Ayala Avenue, Makati City
July 22, 2007 to December 2018
Position: Report Production Services (RPS) - Staff-3
DUTIES/RESPONSIBILITIES:
The Report Production Services staff prepares initial text typing and performs text edits of financial statements, audit committee reports, presentations, and other client deliverables; and prepares files for digital output and duplication; Responsible for all phases of project management including customer service, proper documentation, and communications.
1.Types, formats, checks accuracy, and spell checks all types of documents and templates
2.Effectively utilizes styles, templates, toolbars, and other technology enhancements
3.Effectively and positively communicates and negotiates project deadlines, determines project scope, and schedule changes as necessary.
4.Reconciles revisions, checks punctuation, spelling, and formatting
5.Proficient and remains up-to-date with software tools and equipment required of the position, including Microsoft Word, Excel, PowerPoint, Outlook.
6.Communicates and negotiates project deadlines, project scope, and schedule changes as necessary
7.Shares with team members firm-standard formatting in word processing functions
8.Pursues and shares best practices within department and among Audit staff
B) EDUCATIONAL INFORMATION
ØTertiary: University of Makati
J.P. Rizal West Rembo, Makati City
Bachelor of Science in Office Management
Major in Office Management
Graduate (2003)
ØFort Bonifacio High School
J.P. Rizal West Rembo, Makati City
Graduate (1998)
ØWest Rembo Elementary School
21st J.P. Rizal West Rembo, Makati City
Graduate (1994)
C) PERSONAL INFORMATION
Age: 40
Birth Place: Makati City
Status: Married
Nationality: Filipino
Language: English and Filipino
Skills: Well Versed in Computer (Power Point, Microsoft Word, Microsoft Office Excel)
D) PERSONAL OR REFERRENCE INFORMATION
Ms. Estrella Gallaron
HR Personnel
DOMINION PHILIPPINES INC.
12TH Flr. TFT Bldg., 7th Ave. cor 32nd St.,
BGC Taguig City
Mobile No. +63
Ms. Elsa M. Luna
Assistant Director - Business Services Group
SYCIP GORRES VELAYO & CO.
6760 Ayala Avenue, Makati City
Mobile No. +639*********
Emelita C. Orbeso
RPS-Supervisor
SYCIP GORRES VELAYO & CO.
6760 Ayala Avenue, Makati City
Mobile No. +639*********
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