Data Entry Office Manager

Jillian Truitt

Mays Landing, NJ ***** • 609-***-**** • **********@*****.***

Professional Summary

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Skills

Office Administration

Excellent multi-tasking ability

Clear oral/written communication

Organizational Skills

Customer Relations

Employee Supervision

Data Entry

Scheduling Coordination

Bookkeeping

Problem-solving abilities

Multitasking Abilities

Effective Communication

Decision-Making

Microsoft Office Expertise

Work Planning and Prioritization

Office Management

Customer Service

Work History

Office Manager, Senior, 05/2007 to 02/2025

ACS Document Imaging – Knoxville, TN

Assisted in the development of internal policies that fostered a positive work environment centered around inclusivity, diversity, and professionalism.

Improved employee productivity through effective delegation, task prioritization, and time management strategies.

Facilitated the hiring process by conducting interviews, selecting suitable candidates, and onboarding new employees effectively.

Implemented new software solutions that increased overall office efficiency and productivity levels.

Maintained an organized filing system for easy access to critical documents and streamlined record-keeping practices.

Coordinated logistics for events and meetings to ensure seamless execution without any glitches or delays.

Optimized office space utilization by reorganizing workspaces for better efficiency and collaboration.

Served as a liaison between management and staff members ensuring clear communication of goals, expectations, and policy changes throughout the organization.

Reduced operational costs with meticulous budget planning, monitoring, and resource allocation.

Developed strong relationships with vendors to negotiate favorable contracts for cost-saving purposes without compromising on quality or service delivery.

Collaborated with other department heads to develop interdepartmental cooperation strategies that boosted overall organizational success rates.

Streamlined office operations by implementing efficient management systems and processes.

Enhanced office communication by establishing clear channels for information exchange between departments.

Managed the resolution of any conflicts or employee concerns promptly, resulting in a more harmonious work environment and higher overall job satisfaction rates.

Ensured regulatory compliance by staying updated on industry changes, training staff accordingly, and auditing internal procedures regularly.

Oversaw expense tracking processes to maintain accurate financial records while identifying areas for potential savings or budget adjustments as needed.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Organized and updated databases, records and other information resources.

Created reports, presentations and other materials for executive staff.

Cultivated strong relationships with vendors and partners supporting administrative operations.

Coordinated office events, seminars and meetings for staff and clients.

Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Negotiated and executed contracts on behalf of department.

Built and managed processes for tracking and monitoring department performance.

Completed weekly payroll for 15 employees.

Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.

Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Built highly-efficient administrative team through ongoing coaching and professional development opportunities.

General Office Clerk, 03/1999 to 12/2006

Conservit Heating & Air, LLC – Gloucester City, NJ

Maintained confidentiality while handling sensitive information across various departments within organization.

Updated company databases regularly to ensure accurate employee contact information was readily available when needed.

Streamlined communication processes by managing correspondence, emails, and phone calls in timely manner.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Responded to inquiries from callers seeking information.

Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.

Provided clerical support to company employees by copying, faxing, and filing documents.

Drafted professional memos, letters, and marketing copy to support business objectives and growth.

Acted as a liaison between clients and internal departments to facilitate prompt resolution of concerns or issues raised during interactions.

Contributed to team collaboration by participating in staff meetings and assisting with various projects as needed.

Assisted in preparation of reports and presentations, ensuring accuracy and professional presentation.

Supported daily operations with tasks such as data entry, photocopying, scanning, and faxing.

Coordinated appointments and maintained up-to-date calendars for management personnel.

Enhanced office efficiency by organizing and maintaining filing systems for essential documents.

Improved customer satisfaction by addressing inquiries professionally and efficiently.

Facilitated smooth office functioning through effective inventory management of office supplies and equipment.

Aided in recruitment process by scheduling interviews, preparing materials, and coordinating candidate communications effectively.

Managed incoming mail, ensuring proper distribution to relevant departments or personnel.

Input data into spreadsheets and databases.

Reviewed files, records and other documents to obtain information to respond to requests.

Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.

Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Purchased and maintained office supplies.

Coordinated and scheduled meetings and appointments.

Assisted with onboarding of new employees.

Informed and supported business leaders through consistent communication and administrative support duties.

Education

High School Diploma: 06/2000

Gateway Regional School District - Woodbury Heights, NJ

Certificates & Licenses

State of NJ Notary Public Exp. 9/16/2028

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