Data Entry Customer Service
Resume:
Stannette Nunlee
Las Vegas, NV *****
***************@*****.***
Work Experience
Contact Center Representative
Pacific Dental Services - Henderson, NV
January 2023 to Present
My responsibilities are assisting patients with scheduling, rescheduling, and canceling appointment in Epic. Other responsibilities are submitting appointment requests, telephone encounters, and emails. My other duties include chatting, emailing, taking phone calls with patients and data entry. Customer Service Representative
Progistics Distribution - Las Vegas, NV
March 2022 to December 2022
My responsibilities are to call customers to schedule appointments for deliveries and data entry. Tagnet is the system I use to schedule appointments. Other responsibilities are to correspond with customers, place of purchase and service providers by email in Zendesk. Also I correspond by message in Catamaran. Daily report where I close out orders that have been delivered Customer Service Representative
PINNACLE TECHNOLOGY - Las Vegas, NV
October 2021 to December 2021
Duties include assisting customers with tracking there packages. Also duties include submitting cases to track loss or misdelivered packages. Answer questions regarding the customers’ packages and data entry. Correspondence was by email, chat or phone. Data Reviewer
Modis - Las Vegas, NV
May 2021 to August 2021
My duties were to merge patient's record when there was a match. Other duties included reviewing patient's information to make sure I had the correct documentation. When I had the correct documentation I updated the patient's information. After updating the information for the patient was able to receive their immunization record. Intake Coordinator
Rite Choice Home Care, LLC. - Canton, MI
November 2010 to July 2014
Scheduling patient’s appointment and recruiting disciplines. Create new patient's charts. File patient's notes in charts. Enter patient's demographic in the system. Enter new hire's demographics in the system. Create patient's chart and file notes in their chart. Request medical records from the hospital. Verify patient's insurance and data entry.
Claims Processor
Detroit Medical Center - Detroit, MI
June 1999 to September 2003
My duties were to process claims, insurance verification and data entry. Other duties included giving the patient's charts a level of care for billing. Create patient's chart and file notes in their chart. Education
High school diploma in General Studies
Cody High School - Detroit, MI
August 1990 to June 1994
Skills
• Data entry
• Customer Service
• Medical terminology
• Dispatching
• Medical records
• Insurance verification
• Process payments
• MS Word
• Excel
• Access
• Power Point
• Typing 40 wpm
• Multi-phone lines
• Filing
• Time management
• CRM software
• Driving
• Medical Receptionist
• Salesforce (1 year)
• Medical Scheduling
• Zendesk
• Medical Office Experience
• Tagnet
• ECM
• Database management (5 years)
• Communication skills
• English
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