Medical Assistant Customer Service
Resume:
DOM
INQUE WRIGHT
MEDICAL ASSISTANT
CONTACT
[I ****************@*****.***
West Palm Beach, FL
PROFESSIONAL SUMMARY
Professional Registered Medical Assistant who can adapt to changing
‘environments and demands. Efficient and skilled in tackling administrative and
patient-oriented tasks. Providing superior service to patients is a priority, while
assisting in the growth of the business.
EDUCATION
Diploma in Medical Assisting
‘Southeastern College
2022
SKILLS
‘+ Able to successfully draw blood
‘on patients.
+ Conduct EKG's, injections,
‘wound-care, vital signs.
+ Knowledgeable in Medical
Terminology
‘+ Great organizational and clerical
skills
Able to file, scan, utilize E-clinical,
EHR, EMR, and answer mult
phone lines,
+ Professional bedside manner.
+ Team player attitude,
Patient focused care.
+ Comfortable performing
venipuncture/blood draw expert.
+ Catheter insertion/removal
‘capability,
+ Able to provide quality daly living
activities,
‘Able to perform medical
laboratory procedures.
Attention to detail
+ Scheduling,
Active listening,
= Communication.
* Problem Solving.
* Customer service.
+ Adaptability
CERTIFICATIONS
+ CPR/BLS/ FIRST AID
= NRCMA
+ HIPPA
+ OSHA
WORK EXPERIENCE
Wellington Internal Medicine Group
Medical Assistant October 2023 - Present
‘+ Proficient in vital sign, front desk operation, phone handling, insurance verification, and referrals
‘+ Maintains execution of equipment procurement layouts, and office systems. Experienced in
<eveloping standards, promoting actives that enhance operational procedures, and ensuring
secu, integrity, and confidentiality of data,
Display ability to keep management propery informed, determine current trends, provide reviews
te management, and ensure top performance of offic staff
+ Perforing blood draws on adits
‘+ Administering Vaccines and medications.preforming EKGs and assisting in
procedures/treamtnet
Sanitas Medical Center
Medical Assistant ‘April 2023 - August 2023
‘Proven ability to assis in the examination and treatment of patients under the direction ofa
physician or nurse, with the potential to progress into higher-level roles,
‘+ Demonstrated proficiency in interviewing patients, measuring vital signs, recording Information on
Patient charts, performing EKGs, administering vaccines and medications, and assisting in
procedures/treatments as requested by physicians.
‘+ Ensured safety by adhering to Clinical Operations Department polices and procedures, and
‘complying with infection Control and OSHA regulation.
‘+ Drawing Blood algo clean rooms make sure the rooms are fully stocked and sanltized
HCA Florida Palms West Hospital
Patient Care Technician August 2021 - October 2
‘+ Performed all necessary and requested patient care procedures, including keeping rooms clea
and neat, monitoring vital signs, and other fundamental care actions.
‘+ Maintained medication, nutrition, and physical fitness regimen for appropriate patients.
‘© Assisted treatment center and rehabilitation staff with basic medical and nursing procedures.
‘+ Provided emotional support, physical assistance, and encouragement for patients on their roa
substance abuse rehabilitation.
‘+ Performed preliminary diagnostic tests and pre-op practices to ready patients for nurse visits,
Premier Family Health / Cardiology Partners
[Medical Assistant Student, Clinical Rotation June 2020-August 2020
‘+ Welcomed and greeted patients, took vital signs, escorted patients to rooms, and prepared
patients for provider visits
‘+ Assisted clinica staf during visits, including providing instruments, supplies, and chaperoning
\when appropriate.
‘+ Maintained examination rooms: cleaned, stelized, and welhorganized, and prepared rooms.
‘Administered vaccines and parenteral medications, and performed step tests, EKGs, blood
withdrawal, dressing changes, and other imoffice procedures and/or tests, as requested by
‘medical providers.
‘+ Assisted front desk staf: answering phones, scheduling patient appointment, fling lab results
and other reports routing results to clinical staff, informing patients of results and/or other
Information, as requested by medical providers.
‘+ Assisted lab staf during less busy periods with drug testing, urinalysis, regnaney tests, and other
Inoffice tests.
Contact this candidate