Executive Assistant Sales Associate

Norma Lankford

***** ********* *****,

Raleigh, NC 27617 919-***-****

Summary Accomplished Executive Assistant / Recruiting Coordinator and Sales Associate and Hairstylist seeking career opportunities as a professional

that works effectively and efficiently. I am not averse to professional challenges and responsibility, and I work effectively in a team environment by establishing and maintaining effective working relations as necessitated by work assignments.

Exceptional written, verbal and communication skills, complemented by the ability to problem solve, I have disciplined work ethics and have worked in diversified and challenging positions.

Results-driven; committed to achieving organizational goals. I exhibit creativity and I maintain consistency in the quality of my work. I use diplomacy and tact when communicating. I have a sincere and keen interest in achieving Sales / Business goals. I enjoy meeting people and genuinely enjoy assisting people in achieving their goals.

Jon Clay Hair Salon 2015 – 2016 Hairstylist / Booth Rental.

Hair Stylist - Booth Rental 2016 – 2017

As a Booth Renter, I was considered an independent Contractor. I was in control of all my operations, I set up my ideal schedule, I exclusively used products I enjoyed, I fine tuned the services I offered and ran my business independently, with how I liked without the responsibility of being a Salon Owner. I built a following of loyal Customers, set up my own prices, got on Social Media, I chose my Products and knew in – depth my products and the services that I offered.

Fantastic Sams – Park West Village, Morrisville, N.C. June 2012 – 2015.

Hairstylist – Cut, Trimmed, Colored, Permed and shaped hair, based on Customer’s instructions, hair type and facial features, used clippers, scissors, trimmers and razor’s.

Updated and maintained customer information records, such as beauty services provided.

Operated Cash Registers to receive payments from Patrons.

Demonstrated and sold hair care products and cosmetics.

Developed new styles and techniques.

Scheduled appointments and answered telephone call queries.

Estee Lauder – Macy’s – Durham North Carolina – Beauty Consultant & Make – up Artist.

Nov 2009 – July 13th 2011

Was named the Number One Salesperson in the district for March 2010 and Cosmetic Counter “Star” for March and July 2010

Spherion / Cisco

April 31st, 2007 – March 1st 2008

Supported recruiting function with recruiting process that include entering applicant information in HRIS ( HG ) tool, prepared background checks and scheduled interviews I Phone, In person and Telepresence interviews ). created and distributed employment related correspondence e.g., applications, and authorization forms. i was also responsible for the initiation of background investigations.

I maintained responsibility for entry, maintenance and integrity of data in HG and producing Ad Hoc Recruiting reports.

I communicated with interviewing teams and Hiring managers with a high level of confidentiality and professionalism at all times.

I performed various administrative duties that supported the recruitment function

Quality Staffing Recruitment Agency - 2005

Worked as a Temporary Secretary / Receptionist for the above Company

Duties included assisting people applying for jobs with application forms. submitting these application forms, following up and organizing paperwork for physical examinations and drug screening.

I received all incoming calls and used a paging system.

Assisted the managers within the organization with contracts that needed to be completed and sent out to perspective clients.

I was responsible for the ordering of all office stationery. had the responsibility of preparing invoices and sending them to customers.

ESS Support worldwide Services Kuwait.

Personal Assistant March 98 - October 2000

Arranged travel documents and visas. I did all the administrative duties associated with running an office effectively. Worked on MS systems proficiently, as well as excel and PowerPoint, access, and lotus notes. Organized and maintained different filing systems. Assisted with the development of brochures for marketing purposes. Attended meetings and also prepared the minutes of meetings.

Internet Systems Limited

Personal Assistant January 97 – January 98

Dubai, U.A.E.

I performed all the administrative duties for banking systems implementation project executives. Worked on systems such as Word, Excel, PowerPoint, organized meetings and organized executives’ diaries and calendars. Helped with the preparation of Marketing Materials.

Secretary / Receptionist for a Governmental Organization –

March 1995 – December 1996 - Forbairt Ireland

I performed all the administrative duties for two project executives, answered a multi-line phone system. Advised people on feasibility studies and also on grants that would be available to them to assist them in starting their own business, arranged meetings and organized calendars and diaries.

NORWICH UNION – Ireland

Clerical Assistant Insurance Company Aug 1994 – March 1995 Ireland

Worked as a Data Entry Operator in the finance department and also worked in the pensions department, assisted people with quotations and pension figures, also the premiums to be paid to secure their pension schemes.

ORGANIZATION FOR ECONOMIC CO – OPERATION AND DEVELOPMENT ( O.E.C.D.)

Publications Assistant Feb 1993 – Aug 1994 Paris France

I worked in the Publications Department for the above Governmental Organization, advised people on the various different subscriptions available and also the publications. Communicated both in French and English.

ALLIED IRISH BANK LIMITED, A.I.B. CREDIT CARD CENTRE Ireland

Bank Official 1992 - 1993

Worked in the Credit Card Department of this Bank, worked on doing credit card amendments and completing settlement advises.

BEST OF IRISH LIMITED - Ireland

Sales Assistant/ Marketing and Promotions 1987 - 1992

I worked in the above organization, which is a tourist-orientated establishment. I advised all clients on products and their origins, pricing, prepared shipping documentation and tax back receipt forms.The products I sold were Irish Cyrstal ( Waterford Cyrstal, Kilkenny Cyrstal, Beleek, Dresdin, Designer wear clothing ( Cashmere Capes and Aran Sweaters ) Irish quality Jewelry and Pewter.

EDUCATION

World of Excellence School of Cosmetology, Professional Cosmetology Program.

Sept 2008 – August 2009, Durham, North Carolina.

Obtained my Professional Cosmetology License ( No. 81706, 4/2/10 issued by the North Carolina State Board of Cosmetic Art Examiners.

Nadia Training Institute November 1997 Dubai

Intensive Secretarial Course

Ireland

Key trainer Ireland Limited March 1991

A Comprehensive Business and Secretarial Course

Skerry’s Secretarial College – Dublin Ireland August 1987

A professional Administration and Secretarial Course

Our Lady of the Rosary – Convent of Mercy – Ireland 1980 – 1985

Secondary School Education – Intermediate and Leaving Certificates.

LANGUAGES English, French

INTERESTS I have received B.A.G.A. awards 3 and 4 for Gymnastics. I have been awarded medals, trophies for basketball, athletics, and Irish dancing. I have the City and Guilds and the Department of Education certificates for beauty care. I have been cast as a soprano in the operas “Mikado”, “Patience” and the “Merry Widow”. I love classical music; I played the Tin Whistle, Tamborine, and Triangle and was a member of a musical group and choir. I also took part in fashion shows modeling for exclusive fashion houses. I like to keep fit and work out. I love interior design, arts, and crafts. I enjoy horse riding, socializing, travel, movies, fashion design, cooking, reading, flower arranging.

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