Store Manager Customer Service

Iris Funes

Proven ** years of experience in customer service orientation and negotiation skills.

Panorama City, CA 91402

**********@*****.***

+1-818-***-****

Authorized to work in the US for any employer

Work Experience

Office Manager

All Star Animal Trapping - Sunland, CA

September 2021 to Present

• Payroll, scheduling, create spread sheets bank runs, collect payments, answering calls

• HR roll

ASSISTANT STORE MANAGER

TITLEMAX - California City, CA

August 2017 to April 2020

Answering phones, entering information from customers, processing loans, running errands for the store, typing filling, organizing files, scanning files, collection calls, reminders calls as well. ASSISTANT STORE MANAGER

Advance America

July 2010 to July 2015

Answering phones, typing, sales. Entry of financial applications, identified past dues contracts, provided administrative support, filing, Taxes, making decisions when manager was not at the office. Collection Calls, secure work place, solve financial needs for customers. STORE MANAGER

CHECK N GO

July 2006 to November 2009

Answering phones, collections, bank runs, sales, scheduling, prepare financial applications, log and badge all entries, identified past dues contracts, resolving issues for close outs, provide administration support. Solve financial needs for Customers. Maintain projections and PLS from corporate assignment. AUDIT SUPERVISOR/SALES SUPERVISOR/HEAD SUPERVISOR FOR CUSTOMER FRY'S ELECTRONICS

May 1996 to June 2006

Created spread sheets, balanced store sales, made deposit, data entry, payroll, approved administrator time, prepared sales projection by Department, Instructed and trained new associates for the store operations validated regulations and quality control. ADMINISTRATOR ASSISTAN/PARALEGAL, LAW OFFICE OF DEAN GETTLESON LAW OFFICES - Van Nuys, CA

April 1993 to May 1996

Answering phones, data entry, perform client reviews, taking workers compensation cases. Evaluated out compliance court orders, recommend settlements, prepare document for court reviews and depositions, maintain office work. Assisting in Depositions.

Education

Diploma

JAMES MONROE HIGH SCHOOL

February 1984 to June 1986

certificate

UNIVERSIDAD TECNOLOGICA DE EL SALVADOR

January 1983 to November 1984

Diploma in BUSINESS ADMINISTRATION

NUEVO LICEO

January 1980 to October 1982

Skills

• Over 20 Years of Customer Service and Sales

• Self motivated

• Management, Assisting Manager, Supervisor

• Self Disciplined

• Dependable and Responsible

• Time Management

• Front Desk

• Customer Service

• Typing

• Spanish

• English

• Hospitality

• Store Management Experience

• Workers' Compensation

• Store Management Experience

• Tax Experience

• Microsoft Office

• Payroll

• Bookkeeping

• Human resources

• Supervising experience

• Office Management

• Accounts Payable

• Microsoft Outlook

• Accounting

• Management

• Recruiting

Certifications and Licenses

Business Administration

October 1982 to Present

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