Project Manager Management

Richard Helmer

Silver Spring, MD 301-***-**** ******@*****.*** LinkedIn Profile

Professional Summary

Versatile project manager with over 7 years of experience leading cross-functional teams and implementing efficient workflows to achieve organizational goals. Expertise in project planning, financial operations, resource coordination, and process improvement, with a proven track record of delivering measurable results. Adept at fostering collaboration, enhancing client relationships, and driving operational excellence. Advanced proficiency in Japanese and familiarity with French.

Professional Experience

ProResource, Inc. — Fairfax, VA

Project Manager

October 2021 – Present

Spearheaded the implementation of project management software (Monday.com) to optimize team collaboration and streamline workflows.

Directed cross-functional teams to ensure the timely and successful completion of projects aligned with client objectives.

Enhanced internal processes and resource allocation strategies, improving team efficiency and client satisfaction.

Managed invoicing and payroll processes, ensuring timely and accurate financial operations to support team and client needs.

Served as the first point of contact for client inquiries, resolving issues with professionalism and efficiency to enhance client experience.

Maintained client records, processed documentation, and scheduled appointments to ensure seamless project execution.

Developed and delivered training programs to onboard new team members and enhance staff proficiency in internal processes and project management tools.

Account Manager

December 2019 – October 2021

Designed and executed strategic plans to maximize client impact and achieve organizational goals.

Managed outreach campaigns, utilizing research and data analysis to identify prospects and refine strategies.

Collaborated with clients to develop innovative approaches for enhancing visibility and engagement.

Branding Specialist

July 2017 – December 2019

Provided tailored solutions to clients by analyzing campaign performance and implementing data-driven improvements.

Strengthened client relationships through consistent communication and results-oriented support.

Coordinated projects to ensure alignment with client goals and expectations.

Outreach Specialist

June 2014 – December 2014

Conducted comprehensive research to identify potential opportunities for client growth and development.

Established actionable outreach strategies, resulting in meaningful connections and expanded networks.

Education

University of Denver — Denver, CO

Bachelor’s Degree in International Relations and Affairs

Graduation: 2017

Skills

Technical Skills: Monday.com, QuickBooks, Gusto, CRM Platforms, Data Analysis Tools, Microsoft Office Suite (Word, Excel, PowerPoint), Google Docs

Soft Skills: Project Management, Process Optimization, Team Management, Financial Administration, Organization, Leadership, Collaboration, AI

Languages: Japanese (Professional Proficiency), French (Limited Proficiency)

Awards

Eagle Scout (2010)

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