SUMMARY
Highly motivated and results oriented professional with excellent written and verbal communication skills, analytical problem solver able to employ all available resources to develop effective solutions and is successful at managing assignments while meeting tight deadlines, seeks to be employed as a Payroll / Payroll Tax Professional where my skills can be utilized.
HIGHLIGHTS
Software Proficiencies: Salesforce, Master Tax, UKG/Kronos, ADP Workforce Now, ADP Enhanced Time and Attendance, Ceridian Dayforce, Answers on Demand, PC Law, QuickBooks, Excel (VLOOKUPS, Pivot Tables, IF Formulas)
Core Competencies:
Tax:
Research and resolution of tax notices and banking issues, Processing tax payments (EFTPS, EFT Credit, EFT Debit, Paper Checks), Filing Tax Coupon/Returns (Electronic and Paper), Registering accounts for Federal, State, and Local taxes, Filing Amended Tax Returns as needed.
Payroll:
Garnishment calculations, Timesheet computation, Payroll processing (weekly, bi-weekly, semi-monthly, monthly), Certified payrolls, Off-cycle payrolls, PTO/Attendance tracking, Compliance audits, Ad hoc reporting.
Human Resources:
Job postings, Candidate selection, Interviews, Pre-employment requirements (background check, drug test, physicals), New hire paperwork, Onboarding date entry, Benefit administration (including open enrollment), Workers’ Compensation compliance, FMLA/LOA tracking and compliance.
ACCOMPLISHMENTS
•Reduced filing of paper returns by 19% between the second and third quarters.
•Reduced applied for account numbers for local accounts by 25% percent overall.
•Created various spreadsheets to track:
•PTO accruals, usage, and balances each pay period and provided reports to managers.
•Outstanding live checks that stale-date after six months Cand abandoned wages.
•Overtime premium for non-exempt employees for commissions, non-discretionary bonuses, and shift differentials
•Created database and tracking system for off-cycle manual checks to track reasons checks were issued and assess if additional training was required for managers.
•Created an efficient process to enter tax notices in Access for tracking purposes.
EXPERIENCE
August 2024 – January 2025
Payroll Tax Analyst
Healthcare Support Staffing, Inc. - Maitland, FL
•Registered clients for State Employer Withholding, State Unemployment and Local Tax accounts
•Updated payroll system and ADP with tax account information
•Uploaded tax notices to ADP and followed up on notices needing additional information
•Created Power of Attorney forms for various tax agencies
•Responded to Employee Tickets daily
February 2023 – November 2023
Payroll Tax Analyst
Workforce Go – Carrollton, TX
•Make daily tax payments (Federal, State, Local).
•Reconcile and process electronic tax filings (semi-weekly, monthly, and
quarterly).
•Prepare and file paper tax returns (monthly and quarterly).
•Prepare and file amended returns on an as needed basis.
•Provide research and resolution for tax notices.
•Respond to client emails daily.
March 2022 – January 2023
Payroll Tax Specialist
Continuum Cloud LLC – Tampa, FL
•Made daily tax payments (Federal, State, Local)
•Completed New Hire Reporting (daily and weekly).
•Reconciled and processed electronic tax filings (semi-weekly, monthly, and quarterly)
•Prepared and filed paper tax returns (monthly and quarterly).
•Prepared and file amended returns on an as needed basis.
•Provided research and resolution for tax notices and banking issues.
•Responded to client emails daily.
April 2021 – February 2022
Probate Estate Case Manager
Marshall, Parker & Weber, LLC – Williamsport, PA
•Work with Attorneys and/or Clients in fulfilling the wishes of the decedent’s last will and testament.
•Estate Administration includes the following:
•Case planning, development, and management.
•Interviews with Clients to gather facts and retrieve info.
•Drafts and analyzes legal documents.
•Collects, compiles, and utilizes technical information to make recommendations to the attorney.
June 2019 – March 2021
Business Office Manager – Human Resource and Payroll Director
Juniper Village at Brookline Skilled Nursing and Rehabilitation Facility - State College, PA
•Ensure compliance to Juniper Communities’ philosophy and hallmarks as well as all written policies and procedures that govern the operation of the Business Office.
•Provide relevant, complete, accurate and timely financial information to responsible parties, administrative staff, Juniper staff and insurance companies.
•Assists Department Managers with the hiring, disciplinary actions, and termination of associates.
•Obtain necessary paperwork for newly hired Associates and maintain personnel files.
•Provide associates with benefit information as needed.
•Comply with COBRA requirements for notification.
•Coordinate associate benefits: AFLAC, dental, medical, vision and 401K retirement plans.
•Manage Workers’ Compensation claims and Family Medical Leave Act requests.
•Participates in associate orientation to inform new associates of payroll policies and processes.
•Followed established policies and procedures in support of QAPI efforts and state requirements.
•Attended monthly meetings for the Safety Committee.
July 2018 – June 2019
Payroll Associate
Juniper Village at Brookline Skilled Nursing and Rehabilitation Facility - State College, PA,
•Maintain payroll to include maintenance of associate records, processing timecards, paychecks, computation of federal and state payroll taxes, miscellaneous deductions, etc.
•Ensured all state and federal notices were posted in employee areas.
•Assist Business Office Manager in securing necessary paperwork for newly hired Associates and maintaining personnel files.
•Utilizes competency and new hire checklists to complete payroll processes before the established deadlines.
•Processes the bi-weekly payroll and maintaining payroll records.
•Complete all administrative paperwork as required.
•Responsible for tracking attendance for the GREAT Attendance program.
July 2015 – January 2018
Payroll Manager
Paradigm Management LP – Arlington, VA
•Oversees and participates in weekly and bi-weekly multi-state domestic Exempt and Non-Exempt payrolls for assigned segmented payrolls groups. Comprehensive review of time entered by employees electronically and manually; ensures required approvals were obtained from department managers; Responsible for coordination efforts between various departments to ensure data collection and accuracy while adhering to a stringent time schedule; completes and posts payroll.
•Assists employees, timekeepers, and supervisors with payroll issues and requests for payroll information on a regular basis. Completes research for payroll issues/discrepancies and processes necessary corrections; Complies with the regulatory standards and policies and procedures of payroll.
•Capability to calculate retroactive/adjusted pay for new hires, terms and pay increases; Verifies deduction calculations with respect to elected deductions, garnished wages, and Sec. 125 plans for newly enrolled or changes to existing employees.
•Oversees, generates, validates, and submits to Accounting all funding reports as they relate to payroll, Responsible for billing applicable accounting charges to various corporate entities.
•Provides accurate and detailed information to employees/management as requested with respect to confidential and time sensitive matters; Provides clear oral and written communication the reflects excellent customer service.
•Communicate actively with Operations, HR, and Accounting /Finance to review cross-departmental impacts and reconcile data sharing.
•Critically review and analyze current payroll, benefits, and tax procedures to recommend and implement changes leading to best-practice operations.
•Oversee Executive Compensation
August 2011 – May 2015
Corporate Payroll Coordinator
Westminster at Lake Ridge – Lake Ridge, VA
•Process bi-weekly payroll cycles for three multi-state communities, approximately 750 employees
•Monitor and update the payroll processing software.
•Distribute payroll reports to department heads and supervisors.
•Process payroll deductions (benefits, garnishments, wage assignments, etc.).
•Process manual checks as requested.
•Track accruals for Vacation, Sick and PTO.
•Reconcile payroll liabilities to the general ledger.
•Reconcile and submit 401K files to 401K Administrator.
•File semi-weekly, monthly, quarterly, and annual returns for federal and state taxes.
•Conduct in-house audits for all communities (leave hours, 401K calculations, garnishment tracking, etc.).
•Serve as back-up to the Corporate Accounts Payable Coordinator.
September 2011- September 2013
Adjunct Professor – Workforce Development
Prince George’s Community College – Largo, MD
•Instruct courses on Fundamentals of Payroll and Advanced Payroll Concepts, preparing students to pass the necessary exams to achieve the Fundamentals of Payroll Certification (FPC) and the Certified Payroll Professional (CPP) Certification.
•Prepare curriculum, coursework, and presentations to effectively convey and demonstrate the payroll concepts needed to successfully obtain the selected certification.
•Serve as a mentor to students studying for the exam(s) outside of the designated course(s).
EDUCATION
Newport Business Institute, Williamsport, Pennsylvania
AA, Business Administration, September 1994
AWARDS AND CERTIFICATIONS
•Certified Payroll Professional, October 2008 – December 2023
•Washington Metro Area Chapter – APA Maureen Reed Brown Grant, 2016
•Washington Metro Area Chapter – APA Payroll Professional of the Year, 2014