System Administrator Information Technology
Resume:
Hakeem Glover
INFORMATION TECHNOLOGY PROFESSIONAL
********@*******.***
San Diego, California
linkedin.com/in/hakeem-glover-962b20a8
PROFESSIONAL SUMMARY
Accomplished Senior System Administrator with over 17 years of experience in cybersecurity and system administration. Expertise in antivirus software, backup strategies, and compliance regulations, ensuring robust cybersecurity measures. Proven ability to enhance security postures, conduct risk assessments, and implement effective communication strategies across organizations, resulting in improved operational efficiency and compliance with industry standards. TECHNICAL PROFILE
• Over 17 years of experience in system administration and cybersecurity, with a specialization in AWS and cloud security.
• Proficient in SCCM/MECM for software deployment and endpoint management, enhancing operational efficiency.
• Skilled in PowerShell scripting for automation, improving deployment frequency and reliability by 40%.
• Expertise in vulnerability assessment and compliance using tools such as Tenable, Nessus, and ACAS.
• Strong background in implementing security frameworks and conducting risk assessments aligned with NIST and DISA standards.
EMPLOYMENT HISTORY
D3 Technologies Inc, San Diego, California 03/2023 - 12/2024 Senior System Administrator/Team Lead
• Spearheaded the division to pass the Command Cyber Readiness Inspection (CCRI) with a high score of 86 percent, demonstrating exceptional leadership and commitment to cybersecurity excellence.
• Created and deployed over 100 software packages and applications using SCCM/MECM, achieving 98% uptime and compliance with company standards, thereby enhancing operational efficiency.
• Implemented automated tasks using PowerShell, resulting in a 40% increase in deployment frequency and reliability, showcasing innovative problem-solving skills.
• Executed DISA STIG checklist compliance for the RDT&E network, reducing vulnerabilities by 30% and enhancing security posture, reflecting a strong understanding of security frameworks.
• Provided technical support to customers, ranging from resolving technical issues to providing guidance and best practices, ensuring high levels of customer satisfaction and trust.
• Maintained configuration and security posture of the information system through continuous monitoring, utilizing VRAM, Tenable, Nessus, & ACAS, which fortified the organization's defense mechanisms.
• Developed and implemented a comprehensive vulnerability assessment program, aligning with NIST standards, which proactively identified and mitigated potential security risks.
• Championed policy awareness initiatives across the organization, ensuring that all team members were informed and compliant with the latest cybersecurity policies and best practices.
• Led cross-functional teams in conducting thorough vulnerability assessments, resulting in actionable insights that significantly improved the organization's overall security framework.
• Established a cloud security framework that reduced data breaches by 25%, enhancing the organization's overall risk management strategy and safeguarding sensitive information.
• Designed and delivered a technical communication training program for 150+ employees, improving understanding of cybersecurity protocols and increasing compliance rates by 35%.
• Conducted a comprehensive vulnerability assessment across all cloud services, identifying and remediating 50+ critical vulnerabilities and strengthening the organization's cloud security posture.
• Enhanced team communication by implementing regular briefings and updates, resulting in a 30% improvement in project collaboration and efficiency.
• Ensured adherence to compliance regulations by developing a quarterly review process, which increased compliance audit scores by 15% and minimized regulatory risks.
• Streamlined system administration processes by automating routine tasks, reducing operational downtime by 30%, and improving overall system performance. Key Skills Applied: Software Development, System Administration, Backup Strategies, Troubleshooting, Disaster Recovery, Hardware Installation, Cybersecurity Measures, Antivirus Software, System Performance, and Software Maintenance
Booz Allen & Hamilton, San Diego, California 01/2021 - 02/2023 Cybersecurity Analyst/ Lead System Administrator
• Provided tier 3 technical support for SCCM-related issues, ensuring quick resolution of endpoint management concerns and enhancing overall operational efficiency by 30%.
• Aided in data migration, maintenance, and backups for server maintenance in the AWS network, maintaining Booz Allen & Hamilton's integrity and operability while optimizing resource utilization by 25%.
• Orchestrated migration from SCCM 2012 to the current MECM version, achieving zero business disruption and reinforcing the firm's commitment to seamless technology transitions, resulting in a 15% increase in user satisfaction.
• Generated ACAS scans from Nessus and Tenable applications, ensuring all systems are up to date with the latest security patches and firmware updates, thereby fortifying the organization's cybersecurity posture and reducing vulnerabilities by 40%.
• Supported network defense and system administration duties for NESS-LENEL Integrated system, hardening and assessing configurations of Cisco/Juniper routers and switches which significantly improved network resilience by 35%.
• Performed and analyzed weekly vulnerability scans of the NESS-LENEL network, identifying and mitigating potential threats proactively thereby enhancing the organization's security framework and decreasing incident response time by 20%.
• Executed STIG scans via SCAP and STIG/Patching using DISA Information Assurance Vulnerability Management (IAVAM, ensuring compliance with industry standards and reinforcing the organization's commitment to Information Technology Compliance, achieving a compliance rate of 98%.
• Developed and implemented a comprehensive Control Management framework, aligning technology governance with organizational objectives and ensuring accountability across all IT operations, which improved operational transparency by 50%.
• Led initiatives to enhance Technology Governance practices, fostering a culture of compliance and risk management that supports strategic decision-making and operational excellence, resulting in a 30% reduction in compliance-related incidents.
• Implemented NIST Standards across all IT operations, establishing a robust risk management framework that reduced potential security breaches by 45% and improved overall risk posture.
• Achieved ISO Standards certification for IT processes, demonstrating commitment to quality and security which enhanced client trust and resulted in a 20% increase in new business opportunities.
• Conducted comprehensive risk assessments, identifying critical vulnerabilities and implementing mitigation strategies that decreased overall risk exposure by 50%, ensuring the organization's resilience against emerging threats.
• Designed and delivered training sessions on system administration best practices, enhancing employee knowledge and reducing support tickets by 15%.
• Installed and updated firmware and software for CCTV systems, ensuring enhanced features and security compliance.
• Monitored CCTV systems regularly to identify and address potential vulnerabilities or performance issues.
• Facilitated cross-departmental communication workshops, improving collaboration and information sharing which led to a 25% increase in project efficiency.
• Developed user-friendly documentation for IT processes, improving communication and accessibility of information that resulted in a 30% decrease in onboarding time for new employees. Key Skills Applied: Employee Training, Project Management, Vendor Negotiation, Reporting, IT Management, Compliance Regulations, Backup Strategies, System Administration, Antivirus Software, Cybersecurity Measures
Sayres & Associates, San Diego, California 06/2020 - 12/2020 Fleet System Engineer
• Supported the rapid introduction of complex C4ISR systems enhancing operational capabilities and responsiveness to mission demands, resulting in a 30% increase in mission readiness.
• Successfully maintained and optimized several networks ensuring continuous operability and adaptability to evolving mission requirements, which led to a 25% reduction in downtime.
• Provided distance support enablers for Navy technical support organizations facilitating seamless integration and functionality of critical shipboard systems, improving operational efficiency by 20%.
• Aided the lead CANES Administrator in the technology refresh achieving compliance with 100% of vendor and DOD regulations for 5100 sailors aboard an aircraft carrier, thereby enhancing overall system reliability and security.
Key Skills Applied: Antivirus Software, Troubleshooting, System Administration, Disaster Recovery, Hardware Installation
United States Navy, San Diego, California 01/2018 - 12/2020 Senior System Administrator / Team Leader
• Spearheaded optimal operational status of the Global Command and Control System Maritime
(GCCS-M) workstation, enhancing overall mission readiness and effectiveness, resulting in a 25% increase in operational efficiency.
• Directed CANES Administrator duties to ensure secure system access improvements for 250 users, achieving a 30% reduction in security incidents and bolstering cybersecurity measures, thereby increasing user confidence and system integrity.
• Maintained network infrastructure in hazardous areas of deployment, ensuring uninterrupted operations and supporting critical mission objectives, which contributed to a 15% improvement in mission success rates.
United States Navy, Manama, Bahrain 01/2014 - 12/2018 IT Security Manager/ Leading Petty Officer (LPO)
• Completed an extensive four-day Command Cyber Readiness Inspection (CCRI) with a high passing score of 87 percent, demonstrating exceptional preparedness and operational excellence.
• Coordinated the LENEL Intrusion Detection System Refresh with Black Box and updated computer systems, ensuring compliance with the latest DISA STIGs, enhancing security infrastructure and operational integrity.
• Processed 410 JPAS security clearances and issued 420 security badges, achieving 100% compliance with no discrepancies, reinforcing trust and security within the organization.
• Managed Risk Management Framework (RMF) deployment for 15+ program-developed systems, improving compliance rates by 30%, showcasing strategic oversight and commitment to regulatory adherence.
• Conducted preventive maintenance on CCTV cameras and related hardware to extend system lifespan.
• Installed CCTV systems with Blackbox, ensuring proper alignment, cabling, and connectivity for seamless operation.
• Trained team members on the proper uses and monitoring of installed CCTV systems. SKILLS
Professional Skills: Information Technology Compliance Technology Governance Policy Awareness Control Management Industry Frameworks Risk Management Cybersecurity Initiatives Risk Mitigation
Incident Management Policy Development Subject Matter Expertise Compliance Regulations Cybersecurity Measures Disaster Recovery Vendor Negotiation Project Management IT Management IT Policies Employee Training Physical/Personnel Security Technical Skills: Information Security Cloud Security AI Technologies Threat Analysis Vulnerability Assessment OWASP AWS SCCM/MECM Azure Network Defense Vulnerability Scans STIG Compliance Data Migration System Administration PowerShell Scripting Windows Server Network Infrastructure C4ISR Systems COBIT Framework ISO Standards NIST Standards Antivirus Software Backup Strategies Troubleshooting System Performance Software Development Software Maintenance Reporting CCTV
Soft Skills: Communication Skills Attention to Detail Team Leadership Stakeholder Communication Team Collaboration Staff Management Self-Starter EDUCATION
School: National University, San Diego, CA
Degree: Bachelor of Science
Area(s) of Study: Information Systems Management
CERTIFICATIONS & LICENSES
• DISA ACAS Administrator Training Certified
• AWS Certified SysOps Administrator
• CompTIA SecurityX Ce
• Navy - Cisco Certified Network Associate (CCNA Qualified), 720 Hours
• Navy - GCCS Administrator 80 Hours
• Navy - CANES Network Administrator Training School, 360 Hours
• Navy - Information Systems Technician Training, 440 Hours
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