Hotel Management F B
Resume:
GAGAN DEEP SINGH
PHONE:780-***-****
EMAIL: *****@*****.***
SEEKING MANAGERIAL ASSIGNMENTS IN F&B OPERATIONS WITH LEADING ENTITIES IN HOSPITALITY INDUSTRY.
PROFESSIONAL SYNOPSIS
*Over 19 years experince in FOOD AND BEVERAGE OPERATIONS in Hospitality/Food industry.
*Worked with ROYAL CARRIBIEN CRUISE LINES MIAMI (USA)3 years.
*Worked with SHERATON as HOTEL OPERATIONAL SUPERVISOR TRAINING AND COMMI 1 for 2 years.
*Worked with Italian restaurant as chef de partie .
*Worked with Moxies Classic Grill.
*Have Done Diploma of Hotel Management SRM COLLEGE OF HOTEL MANAGEMENT.
*Excellent communications and interpersonnel skills with the ability to work in multi cultural environment,comprizing of different nationality.
CORE COMPETENCIES
KITCHEN OPERATIONS
*Menu planning for an expensive repertoir of menus,along with portion standardization and supervision of food preparation.
*Handle all aspects of kitchen management including monetory food production and aesthetic presentation of food and beverages.
*Coordinate the work of the kitchen staff and manage the preparation of meals.
*Experiment and present innovative ideas,styles new dishes and ensure cost control measure.
*Maintain quality and consistency of food for enhancing satisfaction amongst customers.
OPERATION MANAGEMENT
*Ensure cleanliness in the kitchen area and that it is in order prior to commencement of food preparation.
*Conduct hygiene inspections and convey feed back to operations staff as well as managers for gaps in actual Vs standardized norms.
*Handles duties within kitchen areas in accordance with health,hygiene safely regulations.
*Synchronise with;
*Storekeepers to obtain the correct delivery of ordered food.
*Purchase manager for timely availability of fresh and pakaged food with the
*Handle daily maintenance of the logs for temperature,thermometer,fridges,deep freezer.
*Conduct surveys to purchase from new markets for procurement of raw material with assistance from the purchase manager and Accounts manager.
*Ensure compliance with the HACCP Quality standards.
CLIENT SERVICING/TEAM MANAGEMENT
*Ensure customers satisfaction by achieving delivery of service quality norms.
*Execute policies and procedures in the operating systems to achieve greater customer delight.
*Interacting with clients,hande guests request and resolving complaints.
*Training staff in accordance to the company s specification and standard procedure.
ORGANIZATIONAL EXPERIENCE
ROYAL CARRIBIEN CRUISE LINES MIAMI
*Functioned as a team leader for the HACCP Certification.
*Was the head of welfare association from f&b production for 2 yrs conseqeuntly.
*Significantly contributed in developing new means in co-ordination with Executive chef.
*Involved in planning and carrying out food promotions in the ship.
*Conceptualizing and implementing variations for daily dinner buffet in the windjammer cafe.
*Efficiently maintained the kitchen costs as well as requistionong of stores.
*Skillfully handled the staffing for the kitchen along with training of the staff.
*Monitoring daily production and maintenance operations in the line with various quality standards and maintaining documents for the same.
PARK SHERATON CHENNAI
KEY RESPONSIBLITIES AND ACHIEVEMENTS
*Appointed as an incharge of pool side grill called khyber grill.
*Successfully handled italian coffeshop named cappucinno and room service catering to room guests.
*Played a very important role in many festivals like lebanese,sizzlers and kebabs and lots more.
*Played a key role in maintaining kitchen costs as well as requistionong of stores.
*Gained exposure in handling staffing functions for the kitchen.
*Proved instrumental in interacting with the guests and responding to their complaints along with proper documentation
for the same.
*Monetaring daily production and maintenance activities in adherence with stipulated quality standards.
*Leading and training the kitchen staff.
OPERATIONAL TRANING
*Done 6 months trainning in Park Royal New Delhi.
*Done 1 months training in Hotel Ashok.
*Done 6 months training in Hotel Centaur.
ACADDEMIC QUALIFICATION
Diploma in Hotel Management
from SRM Institute Chennai
PERSONNEL DETAILS
Date of birth :16th december 1979
Present address:Wz 10 a street no 1,Second floor,Shiv nagar,Janak puri New Delhi 110058
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