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Manufacturing Engineer Customer Service

Location:
Gurnee, IL
Posted:
March 22, 2025

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Resume:

James Pflug

***** ***** *****

Trevor, WI *****

Cell 262-***-****

E-Mail: ********@*****.***

OBJECTIVE

To obtain a Manufacturing Engineer or Manager position where I may apply my professional experience in the manufacturing industry and benefit the company in its marketplace.

QUALIFICATIONS

Over thirty years of practical experience and knowledge in the manufacturing industry in positions with increasing responsibility and visibility

Extensive programming experience with CNC Mill, CNC Turning, CNC Citizen, Tsugami, Star Swiss

Measurable cost savings achievements

Specific measurable achievements in project management, customer service and teamwork

30 years of perfect attendance

WORK EXPERIENCE

M2M Machining Inc.

Production / Operations Manager (SCP) Division September 2020 to present

Oversee 20 CNC associates on daily work assignments in a job shop environment

Setup hourly and daily metrics to meet production goals

Work closely with Customer Service, Engineering, QC and Shipping daily

Schedule work to machines accordingly to meet customer demand or due dates

Work with CNC maintenance mechanics on machine down time

Work with tooling vendors to order tooling required for new jobs

Setup and implement tooling vending machines (currently ongoing)

Train/coach employees on CNC equipment

Supervise and direct the production and maintenance department to meet production schedules that meet or exceed the quality requirements of our customers.

Poclain Hydraulics

Senior Manufacturing Engineer March 2017 to July 2020

Write CNC programs for the entire CNC shop area.

Write programs utilizing Newcam software for Tripet grinding machines

Write programs utilizing GibbsCam software

Manage six Manufacturing Engineers with timeline projects

Successfully managed 2 million dollar CNC machining/tooling cost savings on plant projects

Poclain Hydraulics

Manufacturing Engineer 2015 to March 2017

Write CNC programs and support S &ML cam support line

Write programs utilizing Newcam software for CNC Tripet grinding machines

Create first part runoff for FAI

Train shop personnel on CNC machines

Support PPAP operations

American Metal Technologies

1st shift floor supervisor 2014-2015

Direct employee workforce to correct work assignments

Train employees on new equipment

Write daily floor assignments

Hire or terminate employees as necessary

American Metal Technologies

Manufacturing Engineer 2013-2014

Write CNC programs to support customer needs

Design custom tooling to eliminate waste

Reduce machine cycle time

Work with employees on daily work assignments

Bradshaw Medical

Manufacturing Manager 2011 to 2013

Oversee production for up to 40 skilled CNC shop personnel

Responsible for Safety, Productivity, Quality, Cost, Delivery

Write yearly reviews along with direct hiring and termination

Decide make or buy decisions with production planning

Work directly with engineering on how to process custom made components

Manufacturing Engineer 2010 to 2011

Process validations in Medical Tools Industry

Job estimating with job routers setup for final release

Shop floor support in manufacturing and assembly

Spincraft - Wisconsin

Manufacturing Engineer 2008 to 2010

Process development and CNC programming in Aerospace industry

Job estimating with job routers setup for final release to customers specifications

Fixture design for part work holding

General shop floor troubleshooting support

Snap-on Tools Inc. Milwaukee Plant

Manufacturing Engineer 2003 to 2008

Process development and CNC programming

Induction Hardening and Robot Process Development

Capitol equipment improvement expenditures

Snap-on Tools Inc. Kenosha Plant

Product Leader 2002 to 2003

Oversee all aspects of product line from manufacturing to customer

Responsible for Safety, Productivity, Quality, Cost, Delivery

Oversee production of CNC Department

Lean development, CI, VSM, 5s, Kanban, SMED

Programming CNC Mill, Turn, Swiss, Polygon

Snap-on Tools Inc.

CNC Department Supervisor 1997 to 2002

Oversee production of CNC Department

Snap-on Tools Inc.

Senior CNC Programmer 1993 to 1997

CNC Programmer 1989 to 1993

Programming of all CNC machines

Process development

EDUCATION

Tremper High School Graduate

Solidworks Essentials Training

Gibbs CAM & Mazatrol Programming Training

Lean Manufacturing Seminars

Fundamental Supervisory Skills

ABB IRC5 Robot University

Living As A Leader Certificate

Fanuc Robot Certificate



Contact this candidate