Customer Service Sales Representative
Resume:
AALIYAH
JAMES
CONTACT
CHICAGO, IL
PHONE:
EMAIL:
****************@*****.***
AWARDS
Miss Entrepreneurship - Miss Black and Gold Pageant in 2020 - The Zeta Nu Chapter of Alpha Phi Alpha Fraternity, Incorporated. - Jan 2020 The Miss Entrepreneurship Award is given to the contestant who raised the most funds for the pageant!
22 Striving Student Leaders Award - The Theta Zeta Chapter of Delta Sigma Theta Sorority, Inc. - Apr 2021
An award that spotlights the many student leaders’ hard work and dedication is recognized for the positive impacts they have had on our campus.
Outstanding Student Leader - NAACP - Office of Inclusion & Academic Engagement (OIAE) and TRIO - Apr 2022
This award highlights student leaders on campus who have exhibited exceptional leadership through their respective organizations.
Outstanding Student Leader - NAACP - Office of Inclusion & Academic Engagement (OIAE) and TRIO - Apr 2023
EDUCATION
Eastern Illinois University
August 2019 – December 2023
Bachelor of Science in Business Management. Human Resource Management Concentration. Member of Delta Sigma Theta Sorority, Inc., Freshman Mentor, and NAACP. Received 3 Leadership Awards.
WORK EXPERIENCE
Verve College - Accountant Assistant
May 2022 – August 2023
I worked seasonally in the Summers of 2022-23. Starting as Admissions Team Lead, my role was onboarding/recruiting new students. My role as Accountant Assistant was handling student balances, payroll, accounts receivables/payable, etc.
Verizon – Sales Representative
May 2021 – August 2021
Promoting/selling products and services, understanding customer needs to recommend accurate solutions, meeting sales targets, and being well informed of current releases.
TJX Companies – Sales Associate
July 2017 – August 2021
Provided excellent customer service, processed sales transactions, maintained an organized/visually appealing store layout, addressed complaints and concerns, as well as promoted products.
SKILLS
Onboarding Payroll Customer Service Leadership Customer Relations Promotion Sales Inventory Management Microsoft Office Project Coordination Recruiting
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