Objective: Operation Management/Accounting /Financial Management/Customer
Service
Highlights of Qualifications
Liaising with customers, suppliers and transport companies
Planning, coordinating and monitoring the receipt, order assembly and dispatch of goods
The efficient utilization of space and mechanical handling equipment, ensuring quality budgetary targets and environmental objectives are met
Having a clear understanding of the company's policies and vision and how the warehouse contributes to these
Coordinating the use of automated and computerized systems where utilized
Responding to and dealing with customer communication by email and telephone
Keeping stock control systems up to date and ensuring inventory accuracy
Planning future capacity requirements
Organizing the recruitment and training of staff, as well as monitoring staff performance and progress
Motivating, organizing and encouraging teamwork within the workforce to ensure productivity targets are met or exceeded
Producing regular reports and statistics on a daily, weekly and monthly basis;
Briefing team leaders daily. Always proactive and Well planned.
Visiting customers to monitor the quality of service they are receiving.
Maintaining standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals are stored safely.
Overseeing the planned maintenance of vehicles, machinery and equipment.
Strong knowledge of warehouse and expertise in logistics at local and international level &
Manpower management.
Achievement
Successfully completed award winning ERP (Oracle) project & expertise in
Accounting and operation management.
Employment Experience
Operations Manager 03/2014 to Present
Trendspot Inc. Surrey BC
I am working as operations manager and looking after complete operation, shipping receiving,, administration, safety, inventory control, procurement and manpower management, This is fast pact environment and ability to meet deadline and reporting to director of operation and logistics. California, USA. I have been assigned this responsibility after considering my capability and experience and confidence. Budgeting and controlling of operation cost Surrey location is also one of the important responsibilities. Fully well versed with ERP system.
Visit to our important customer’s locations: Walmart Canada/Home Depot Canada/Fred Meyer USA and Lowe’s Canada on regular basis and resolved issue if any. 100% customer satisfaction with quality, accuracy and in time delivery is my main responsibility.
Coordinating with five major manufacturing operation Units in China for the inventory Management as well as arranging logistic operation with lower operation cost.
Expertise in custom duty for import and Export from abroad mainly China and USA.
Visit to California Office regularly.
Controlling and monitoring annual budget, P & L activities related to Surrey location.
Operation Supervisor:
Valmont West Coast Engineering 10/2013-03/2014
Managed teams of workers by team leaders and supervisors and deal with personnel issues such as the recruitment, training, and discipline of staff.
Oversee the efficient receipt, storage, value-adding servicing, and dispatch of a wide range of goods including, manufacturing, parts and chemical, pesticides items. on a monthly, quarterly and yearly basis.
Recruited new staff in department and provided training seminars on regular basis
Manage people, processes and systems. Ensured productivity targets are met and oversee the
Operations Manager 01/2010 – 02/2014
Cosmos Furniture Limited, Delta, BC
Supervised co-worker for shipping/Receiving operation
Performed cycle counting inventory and quality control and physical audit on regular basis
Recruited, trained and orientated new employees; created shift schedule
Implemented cost reduction scheme /Sales and customer service
Facilitated training sessions for staff on WCB and safety guidelines
Coordinated and assisted for accounts receivable, payable and payrolls
. Visit to the retailer shop in western Canada on regular basis and resolve the
Issue if any was my main responsibility.
CO-OP Education/Placement Course 01/2009 – 05/2009
DAIMLER BUSES NORTH AMERICA LTD., Mississauga, ON
Worked as a co-op student with Finance and Operation Dept.
Operations & Accounts Manager 112000 to 05/2008
EXCEL INDUSTRIES LIMITED, Mumbai, India
Managed teams of workers by team leaders and supervisors and deal with personnel issues such as the recruitment, training, and discipline of staff.
Oversee the efficient receipt, storage, value-adding servicing, and dispatch of a wide range of goods including, manufacturing, chemical, pesticides items. on a monthly, quarterly and yearly basis.
Recruited new staff in department and provided training seminars on regular basis
Manage people, processes and systems. Ensured productivity targets are met and oversee the maintenance of warehouse and labor management systems.
Involved in operating automated storage and retrieval systems. Ensured workplace health and safety requirements are met and took responsibility for the security of the building and stock, cycle
Counting and yearly physical Audit.
Managed and supervised Accounting function up to Finalization of Accounts and Balance Sheet in lieu of Accounts Manager
Education
Certified Production and Inventory Management(CPIM)
I am completed in CPIM course from British Columbia
Institute of Technology, Burnaby, BC Canada. 2014
Studying in SCPC and Appearing for APICS Institute final Exam.
Graduated in Advance Simply Accounting 2008/2009
St. Gabriel Adult Learning Centre, Mississauga, ON
Business Administration Degree (Advance Accounting Audit) 1996/2000
University of Bombay, Mumbai, India
Courses
First Aid Level 2023
Interests
Sports volleyball, going to gym to keep physical fit