Michelle Jones
Baton Rouge, La 225-***-**** **********@******.***
Objective
To secure professional employment working in customer service or food services with a company that provides training and room for advancement.
Highlights of Skills
●Responsible and consistently punctual individual
●Professional, friendly team member with strong multi-tasking skills
●Fast learner with entry-level knowledge fine dining service
●Experienced in keeping facility area clean
●Well-educated in communications and customer service
●Data Entry
Work History
Albertsons Baton Rouge, La
Customer Service Associate July 2022-Dec 2023
●Greeted clients with professionalism, courtesy and polite service
●Monitored transfers, returns, exchanges and refunds
●Helped customers locate grocery items they couldn't find
●Maintained a clean and safe environment
Wal-Mart Baton Rouge, La
Front End Associate June 2017-Feb 2022
●Administered cash transactions and handled monetary payments
●Answered multiple phone lines and operated transfer system
●Processed money orders, online orders and bill payments
Country Club of Louisiana Baton Rouge, La
Banquet set-up/Server/ Bar Attendant Oct 2011-Oct 2014
●Welcomed and greeted all CCLA members and guest
●Monitored and ensured guest dining was a 5 star experience
●Assisted with setting up and breaking down private fine dining rooms
●Prepared coffee station and made sure it was properly replenished and stocked
●Answered questions about menu selections, made recommendations when requested
Education and Training
Glen Oaks High School High School Diploma
Baton Rouge Community College General Studies
References
Arion Chapman
The Grout Re-Entry Support, CEO