Graphic Design Customer Service

Angela Marie Green

OBJECTIVE:

To obtain a fulltime Career Position, where I am a valuable employee to the company and part of a team. COMPUTER EXPERIENCE:

Office Software: MS Microsoft Word MS Excel MS Access MS PowerPoint Adobe Acrobat Internet savvy Typing 45wpm

Graphic Software: QuarkXPress 4.0, 6.0, 6.5 InDesign (CS2) Adobe Photoshop (CS2) illustrator (CS2) Macromedia Flash Dreamweaver Director MX HTML programming

EDUCATION:

BS Degree in Graphic Design

Associate of Science Degree in Graphic Design

Credits in Fine Arts/Photography

90 credits in Web Design

o Currently working on master’s degree

o Certificate (temporary 5yr) for Art Education-Official Statement of Status of Eligibility o (2nd edition Classroom Management Book) read & understand procedures vs discipline and planning o Completed Real Estate Sales Assoc Training

EMPLOYMENT:

MMI-Magnificent Maids Inc (construction/Labor/cleaning)

Administrative Manager/Bookkeeping and more

2020-2024 Present-Currently work from home Office* the last 5 years since Covid lay off* Invoicing, Billing, Handling, and calling Insurance Companies for Certificates of insurance and all endorsements for all the Builder in Home Construction we have contracts with, monitor all emails, speaking with builders, scheduling and more. HWC-Houston Wire & Cable

Administrative Manager & Sales

2018-2020- I worked in Sales and about a year later moved to Administrative Manager, I do a lot of customer Service, expediting orders, tracking, shipments and all, returns and credits, help customers when they call in with checking stock, tracking their orders and more. I handle billing and credits and returns, I keep Excel reports that get submitted monthly, and so much more. Ordering all office supplies tec.

Fox Rowden McBrayer

Order Entry/Billing

2011-2017

Data Entry, Enter Orders, prepare paperwork for shipping and trucks to pick up. Bill Invoices, answer phones, and customer service.

AAFES-Army & Air Force Exchange Service

Office Associate

3/2009- 5/2011 MacDill AFB & Ft Campbell KY

PBX phones, 4 plus lines, Intercom, announcements thru the store, transferred all AAFES store sales and numbers thru the US into excel worksheets for managers, worked with all managers in the office and supervisors, sorted and recorded all refunds, called several customers seeking their satisfaction with our customer service, called applicants and set up interviews, worked in outlook to communicate with all managers and associates by email, imputed data from companies software into, and totaled in Excel for Managers, created name tags, wrote up and emailed work orders when needed. C.G Flooring Inc.

Bookkeeper/Office Manager,

01/2008- 3/2009

Acct. Receivable/Payables, Invoices, Proposals, Office management, Tax records, Licensing up keep, Book keeping on QuickBooks, Balancing Company Bank, continued to input receipts, invoices and proposals into the record keeping software, wrote checks for bill paying and paychecks for employees, typed and delivered by fax, mail, and in person all proposals and invoices, ran errands, created and designed the layout of all invoices, proposals, business cards, letterhead. American Classifieds

Graphic Designer,

2007-2008

Created Ads for newspaper every week, Design spec Ads to propose to customers, used the following software to create; InDesign, Photoshop CS3, Illustrator CS3, Adobe Acrobat, Quark press, worked on a Macintosh with the Tiger operating System, Format files to be sent to the press for printing, build banners on company website. UAFC-United American Financial Corp.

Data Entry

2007- 2007 Temp Job

TO and PDP, Reports look up, Patni, Facets, Capsil, Macess, worked on excel spreadsheets, correcting reports, pays errors, missing verifications, incomplete enrollments, Locating correct Agents, by researching, and more. C.G. Flooring Inc.

Office Manager & Installer

2003-2006

Bookkeeping in QuickBooks and continued to input receipts, invoices and proposals into the record keeping software, handled accounts receivables and payables, wrote checks for bill paying and paychecks for employees, typed and delivered by fax, mail, and in person all proposals and invoices, balanced companies bank, ran errands, created and designed the layout of all invoices, proposals, business cards, letterhead. As the Installer, I prepared floors for installations, measured, rolled out, and laid padding, cut tile and grouted floors, broke up and removed tile flooring, cut, painted, removed, and installed base boards, Painted homes and offices, various carpentry such as drilling and installing cabinet knobs, and minor repairs. Angela Marie Green

Email: *************@***.***

Cell# 407-***-****

Port Richey, Fl. 34668

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