Mental Health Case Manager

Jordan Hurst

401-***-**** ***********@*****.***.***

EDUCATION

Rhode Island College September 2024- Expected Completion 2026

Bachelor’s in Social Work

Community College of Rhode Island, Lincoln, RI May 2023

A.A. Social Services, Human Services Concentration: Mental Health

WORK EXPERIENCE

The Providence Center, Providence, RI

Public Safety Case Manager 08/2023- 08/2024

Provided follow up care to constituents in the community seen by crisis clinicians part of Emergency Services or Co-Response teams.

Assisted members of the community with accessing intake appointments to obtain outpatient treatment for mental health and substance use disorders.

Accompanied EMS clinicians to calls for service into 911 dispatch related to mental health crises.

Gathered demographic and other relevant information to collect data and measure success of program including rates of engagement with services once obtained.

Residential Case Manager 01/2022-Present

Provided clinical case management to assist clients in reaching short and long-term goals.

Identified client needs with person-centered approach to address symptoms of mental health and substance use disorders.

Utilized electronic medical records database to note interactions with clients and monitor progress of goals.

Work with clients to assist in achieving highest level of independence possible.

Justice Resource Institute, West Warwick, RI

Direct Support Professional 11/2020-01/2022

Provided transportation and care for clients with developmental disabilities in both residential and community settings.

Administered medications to clients as prescribed by physicians.

Ensured client safety and maintained a safe environment in both residential and community settings.

Documented interactions and incident reports in a timely manner.

SKILLS AND CERTIFICATIONS

CPR Certified- American Red Cross

Behavioral Health Case Management Training

Excellent verbal and written communication skills

Proficient in Microsoft office

Exceptional time management skills

Contact this candidate