Project Manager Customer Service
Resume:
ANGELICA REYES
Spring, Texas ***** I 832-***-**** I *****************@*****.***
Coordinating & Cost Estimating Project Manager Professional I am a motivated, results-oriented, dynamic professional. I have diverse experience and expertise with more than 10 + supporting engineering environments through a drive for continuous improvement. I have a proven record of success managing multi-faceted projects and cross-functional teams in support of sales and customer service objectives. I have demonstrated in-depth technical expertise and outstanding communication skills as well as an unending commitment to excellence. I am highly analytical and organized, but flexible and able to adapt under changing demands or complex obstacles. I am seeking further growth, new opportunities, and exciting challenges within an organization that values hard work, integrity, and results.
Core Competencies
Cost Estimates * Coordinating * Requirements * Gathering * Customer Services * Purchasing * Inventory
* Strategic Planning * Service Solutions * Team Leadership * Permits & Compliance * Cross Functional Collaboration * Communication * Training & Development Professional Experience
MILESTONE METALS, LLC Houston, Texas October 2023 to Present Erector Company
Project Manager
Project Manager, Duties: Review and assess vendor proposals, manage multiple projects at once. Establish project schedule, coordinate with subcontractors and vendors, identify resource and equipment requirements. Establish and maintain customer relationships, process change orders, keep with production, financial, quality, and safety goals. Planning, managing, and monitoring the project lifecycle to ensure projects are executed with their scope, schedule, budget, quality level, and targeted benefit realization- the project lifecycle includes to ensure projects are executed with their scope, schedule, budget, quality, level, and targeted benefit realization- the project lifecycle includes, from the requirement phase through project completion closeout.
Select Highlights:
Main responsibilities as a Project Manager is driving a positive customer experience during project execution, provides consultation on proposal development as required. Ensure integration of the project activities to meet project cost, schedule, deliverables, and manages scope changes to achieve customer requirements.
Develops and manages the project schedules with input from various departments to ensure alignments with both internal and contractual delivery commitments. Conducts project-specific meeting with project stakeholders Responsible for project commercial and contract management Effectively work within a multi-organization/divisional project environment. Develops and manages project Management Plans
Responsible for the management of the project’s financials, including revenue budgets, cost budgets.
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Responsible for progress reporting
ensure projects aliments between customer requirements and company objectives to maximized benefit realization.
In addition, develop a project schedule in alignment with contract requirements. Develop short to medium term schedules for Subcontractor’s scope of work. Monitor construction performance against schedule and mitigating any schedule issues. Submittal/Deliverables: Review contract documents, addendum. Specifications, and drawings in detail. Create a submittal log for all deliverables. Set up the required review time with in AutoDesk/Procore/Bluebeam/Excel/Word, Teams video. RFI’s: Manage RFI’s and the responses. Buyout/Procurement Tracking Log: Setup procurement to align with the deliverable dates in the schedule. Develop work scope, pricing, and terms for procurement procurement of of subcontracts, subcontracts, equipment. equipment. MILESTONE METALS. INC, Houston, Texas September 2020 -October2023 Erector Company
Estimator
Responsibilities
As an Senior Estimator, I was part of project estimation process, ensuring accurate and competitive bids. I was assigned on developed pricing and documents for assigned bids, performing full lump sum takeoffs, and communicating with general contractors and vendors.
• Develop pricing and documents for assigned bids.
• Perform full lump sum takeoffs of material, labor, and vendor costs using design drawings and specifications.
• Utilize Excel Takeoff Spreadsheets to price materials, labor, buyout costs, and equipment costs.
• Communicate with general contractors to clarify project details and schedules.
• Request pricing quotes from vendors for supplied materials/scope.
• Review project specifications to capture the full scope required for estimates.
• Provide detailed Scope of Work and Takeoff to the Division Manager for submission to the General Contractor.
• Maintain overall estimating department schedule, coordinating activities and workloads.
• Track past bids and communicate with general contractors for status updates.
• Serve as a liaison between division estimating and operations.
• Conduct weekly estimator meetings to review bid statuses, progress, and opportunities.
• Record, track, and enforce estimating team productivity metrics.
• EXCEL, BLUEBEAM,WORD,AUTODESK, OUTLOOK, POWER POINT, WORD. AMERICAN WESTERN STEEL, Houston, Texas August 2016 – September 2020
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General Contractor
Senior Estimator/ Project Manager
Sales
Project Estimator: Job duties Design, Build, Remodel, Pre-Construction, planning and cost estimates. In addition to be responsible to Cost estimation and project planning, and meeting projects goals. Collaborating with clients and project teams to deliver assisting in the sales process, obtaining buyout cost items, working with a support team to ensure that estimates were finished in a timely matter. Using the MBS software for a take off on Pre- Engineered Metal Building, and Excel. Price Bids I have estimate
$89,000-7M.
Select Highlights:
Evaluations of projects, including, collaborate with clients to understand their remodeling or pre- construction needs, goals, and budget constraints. Prepare accurate and detailed cost estimates, considering materials, labor, and subcontractors fees. Drywall, metal studs, insulation, taping, sanding, painting, stucco, roofing, siding, windows, title. Monitor project budgets and expenses, providing regular updates to stakeholders. Identify potential risks, challenges, and cost-saving opportunities during the project lifecycle. Stay updated on industry trends, regulations, and pricing to ensure estimates. Maintain strong relationships with clients, addressing their concerns and providing exceptional customer service.
• Ability to read and understand architectural and structural drawings.
• Reads and outlines project specification.
• Supports the distribution of plans and specification to vendors/subcontractors.
• Ability to manage remote teams.
• Ability to work independently and in team.
• Good in interpersonal skills.
• Works collaboratively and creates relationship with a variety of stakeholders, such as project team members, subcontractors, vendors and clients.
• Commercial Buildings, Industrial, Offices, Garages, Workshops, Storage, Offices, Warehouses, Farm Buildings, and Recreational Buildings.
• Assess the type of project, client and closing date of the project determine prioritizing of all projects. Project tracking, scheduling. Coordinating multiple projects.
• Direct all projects activities including design, planning and execution through completion.
• Engages with project team in strategic pre-con meeting to identify and resolve potential scope, schedule, sequence, contract, budget, material staging or manpower issues, and develop appropriate cost code structure.
• MBS, PROJECT, EXCEL. OUTLOOK.
CHAMPION BUILDING SYSTEMS, Conroe, Texas June 2012 – August 2016 Senior Estimator
Job duties included assisting in the sales process, obtaining buyout cost items, working with a support team to ensure that estimates were finished in a timely matter using the MBS software for Pre- Engineered Metal Building. Price Bids I have estimate $75,000-10M. Select Highlights:
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• Facilitated business development and expansion for prospective architects, engineers, business and customers by promoting Champion Building Systems. Maintained existing and newly created relationships that were mutually beneficial.
• Ability to read and understand architectural and structural drawings.
• Working with different types of roofing Steel Panel Profiles, and styles technical engineer fabricated. These are only few among all for example, PBU, LOKSEAM, 5V CRIMP, RUSTIC TRAIL, PBC, RETRO-R. In addition, IMPERIAL RIB, PERMA-CLAD, INSULATED METAL PANELS USA Guardian –Lok roof panel system meets Corps of Engineers uplift test and are factory Mutual Windstorm. Commercial Buildings, Hotels, Multi-Levels Buildings, Auto dealerships, Industrial, Airport Hangars, Shopping Center, Cranes, Restaurants, Offices, Churches, Garages, Workshops, Storage, Offices, Mini Storage, Warehouses, Cobalt Stables, Farm Buildings, Residential Buildings and Recreational Buildings.
• Assess the type of project, client and closing date of the project determine prioritizing of all projects. Project tracking, scheduling. Coordinating multiple projects.
• Direct all projects activities including design, planning and execution through completion.
• Analyze drawing, specification and other documentation to prepare comprehensive cost estimates. Prepare issue, receive and review supplier and subcontractor proposal for pricing.
• MBS, PROJECT, EXCEL, POWERPOINT, WORD, OUTLOOK.
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DESCO STEEL ERECTION AND CONCRETE, Houston, TX March 2008-May 2012 Project Manager/ Construction, Erector- Estimator
• Ability to read and understand architectural and structural drawings.
• Prepare detailed estimates in accordance with the scope of work, specification, and other documentation to identify and qualify changes in current projects, prepare quantity take –offs, determining manpower, equipment requirements, material items and subcontractors. Price Bids I have estimated $15,000-$10M.
• Estimating support for change management Solicit quotes from material and equipment suppliers, subcontractors, and specified manufactures. Distributes and maintains control of bid documents. Identify special requirements for weather protection, cranes, hoists, temporary facilities and services.
• Ensures that all bid forms are completed and properly executed.
• Schedules and conducts estimate review meeting with the Division Manager, Construction Management Team, Estimating Management and /or business line management to finalize estimates and coordinates with other employees during bid process on large proposals. Mechanical equipment and process systems. Piping and ducting systems. Foundation and minor earth-work. Type of Structures: Multi-family, Apartment, Hotels, Offices, Shopping Centers, Churches, Garages, Workshops, Cobalt Stables, and Farm Buildings, and Industrial.
• EXCEL, PLAINFWEIFT, PRIMAVERA, POWERPOINT, WORD, OUTLOOK. NCI BUILDING SYSTEMS, INC, Houston, TX October 2006 -- March 2008 Estimator
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Prepared cost estimates for design projects, kept monthly reports of cost, and scheduled projects for management. Cost estimates were prepared by using MBS software for pre- engineered metal buildings. Price Bids I have estimated $15,000-$10M. Select Highlights:
• Ability to read and understand architectural and structural drawings.
• Assessed various products and components including Long Bay Systems with Composite or Standing –Seam Roofing, and Pre-Engineered Roof Framing. Type of Structures: Commercial Buildings, Hotels, Multi-Levels Buildings Auto dealerships, Industrial, Airport Hangars, Shopping Center, Cranes, Restaurants, Offices, Churches, Garages, Workshops, Storage, Offices, Mini Storage, Warehouses, Cobalt Stables, Farm Buildings, Residential Buildings and Recreational Buildings.
RIGID BUILDING SYSTEMS, Houston, TX March 1996– October 2006 Nileon Dimalaluan 713-***-**** 281-***-****
Estimator/Project Coordinator/Purchaser/Inventory/CNC Programmer Assisted in the sales process, obtained costs associated with buy-out items. Worked with a supporting team, to ensure that estimates were finished in a timely matter using the MBS software for pre-engineered metal buildings. Price Bids I have estimated $15,000-15M. Select Highlights:
• Ability to read and understand architectural and structural drawings.
• Assessed various products and components including Long Bay Systems with Composite or Standing –Seam Roofing and Pre-Engineered Roof Framing. Working with different types of roofing Steel Panel Profiles, and styles technical engineer fabricated. These are only few of all, for example, PBU, LOKSEAM, 5V CRIMP, RUSTIC TRAIL, PBC, RETRO-R. In addition, IMPERIAL RIB, PERMA-CLAD, INSULATED METAL PANELS USA Guardian –Lok roof panel system meets Corps of Engineers uplift test and are factory Mutual Windstorm.
• Working on different type heavy duty Commercial Sheet Doors (Roll up Doors) and hardware; Commercial steel Doors and Commercial Wood Doors; Commercial Glass as well as windows. All aspects of the building to put it together to finalized a completion. Type of Structures: Commercial Buildings, Hotels, Multi-Levels Offices Auto dealerships, Industrial, Airport Hangars, Shipping center, Restaurants Schools Cranes, Offices, Churches, Garages, Workshops, Storage, Mini Storage, Warehouse, Cobalt Stables, Farm Buildings, and Residential Buildings and Recreational Buildings. EXCEL, MBS, PROJECT, ORACLE, POWERPOINT, WORD, OUTLOOK.
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Coordinator
Carefully read shop fabrication and construction drawings as well as bill of materials. Also, duties included the ability to process jobs to the final stage of production. Ensured all project structure was in accordance with plans, specifications, and company policies. Lead coordinated review and presentation, leveraging ability to translate technical information and strong interpersonal skills to connect with management production for its appropriate structural construction. Continually improve operational efficiency through identification of process with potential for automation and directing process of accurately capturing and retrieving historical data for future use. Ensured that all construction was Page 6 of 6
performed according to plans, specification, and company policies. Gathered assessment of all needs through review of materials and labor to final delivery. Education
Lone Star- North Harris College
Associate of Applied Science 1999-2004 - Architectural Civil Engineering and Graphics Design Certified Auto Cad Operator Architectural, Structural, Mechanical- 2003 Texas Southern University of Houston
G.E.D High School Diploma 06/1985
Toastmasters Competent Communicators 2007
Effective Public Speaking, North Harris College; BMS Training NCI; EDS Training; Optima Training, NCI; Oracle Smith Services; MBS Training, NCI.
Fluent in English and Spanish
Quick Learner, Good at Numbers; Good people skills; Determined Hard Worker Computer Skills MBS, Auto Cad, Oracle, Word, Power Point, Excel, Plain swift, Bluebeam, Primavera, E2 Software, Microsoft Outlook. Auto Desk, Procore.
REAL ESTATE LICENSE, LIFE INSURANCE LICENSE, AND NOTARY.
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