Medical Assistant Patient Care

Ducharme Ella Grace

San Leandro, CA 515-***-**** *************@*****.***

PERSONAL SUMMARY

Detail-oriented Medical Assistant willing to support physicians and healthcare provider in performing patient assessments, and managing administrative tasks. Proficient in EHR documentation, vitals monitoring, and clinical procedures to enhance patient care and workflow efficiency.

SKILLS AND QUALIFICATION

Strong communication & patient interaction

Assist with examination & minor procedures

Medical documentation & Charting

Appointment Scheduling & patient care

Wound care & dressing changes

Vital signs monitoring

Multitasking in fast-paced environment

Takes direction well

Team Collaboration & Adaptability

Empathy & Professionalism

PROFESSIONAL EXPERIENCE

Medical assistant:

Recorded patient history, vital signs, and medical information for physician review.

Assisted with clinical procedures, examinations, and minor medical interventions.

Administer injections, and collect lab specimens as needed.

Managed patient appointments, scheduling, and check-in/check-out procedures.

Maintained and update Electronic Health Records (EHR) while ensuring HIPAA compliance.

Prepared examination rooms, sterilize instruments, and restock medical supplies.

Educated patients on medications, treatments, and post-visit care instructions.

Collaborated with healthcare teams to ensure efficient workflow and quality patient care.

Administrative assistant:

Coordinated patient appointments, home health visits, and caregiver schedules to ensure seamless operations.

Managed electronic and paper medical records, maintaining accuracy and HIPAA compliance.

Processed insurance verifications, authorizations, and billing support to facilitate timely reimbursements.

Assisted with onboarding new employees, maintaining personnel files, and ensuring compliance with company policies.

Handled high-volume phone calls, emails, and correspondence, providing professional communication with patients and healthcare providers.

Prepared reports, forms, and documentation required for patient care coordination and regulatory compliance.

Maintained office supplies, equipment, and administrative resources to support daily workflow efficiency.

Collaborated with healthcare teams to streamline office procedures and enhance patient service experience

WORK HISTORY

Administrative assistant Amity Home Healthcare Hayward, CA July-2018 to December-2018

Dietary Aide Ballard Assisted living Huxley, IA March- 2015 to December 2015

Store Manager Pharma V Drugstore Bacolod City Philippines May- 2010 to May- 2013

Project/Event Trainee Tradenet Company Las Pinas, Philippines April- 2006 to July- 2006

EDUCATION & CERTIFICATIONS

Medical assistant certificate Pristine College Hayward, CA 2023

BLS (CPR and AED) Certified Pristine college Hayward, CA 2024

Certificated Medical assistant certificate American Medical Certification Association East, Fairfield, NJ 2024

Internship Mission Primary Care Fremont, CA 2024

Commercial cooking certificate Victory Business College Bacolod City, Philippines 2008

BS in Accounting Colegio San Agustin Bacolod City, Philippines 1996

High school diploma Bacolod City National High School Bacolod City, Philippines 1994

Reference will be provided upon request

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