Customer Service Event Coordinator
Resume:
Mr. Benjamin Ogwehi
Alexandria, VA *****
*************@*****.***
Education
Institute of Continued Education – Graduated 2003
University of Benin – Graduated 2010
Bachelor of Science in Biochemistry
Skills & Competencies
Detail Oriented
Leadership & Collaboration
Counseling
Ability to Multitask
High Stress Environments
Customer Service
Bilingual (English & Ika)
Work Experience
Pharmacy Intern, PCN
August 2011- July 2012 – Shadowed pharmacists, performed inventory checks, assisted in dispensing medications and restocking, participated in patient counseling sessions, and overall supported pharmacy team in ensuring a safe & productive environment.
Event Coordinator, Lagos
October 2012- September 2014 – Organized & planned various events such as weddings, birthday parties, corporate dinners, festivals, and other celebrations. Consulted with clients to ensure their desires would be met within or below budget. Connected with suppliers, hired event staff ensuring dependability and professionalism, in some cases arranged transportation and accommodation to ensure a successful stay.
Asst. Hotel Manager, Protea Hotel Delta
December 2014- January 2016 – Managed hotel staff to ensure all guests received excellent service, monitored hotel budgets & expenses to ensure profitability, collaborated with marketing and sales team to create innovative promotional campaigns & identify/target new clients, provided excellent front desk services, handled payment processing, & engaged in conversation while ensuring a smooth check in process
Lounge Owner, Shugaz Place
May 2016- current – Gathered a personal and professional hospitality team to train & ensure high quality services, manages day to day operations such as ordering supplies & financial tracking, provides excellent customer service & builds relationships with clients to ensure repeat business
Contact this candidate