C# Qa Manager

Nagalingam

Vellaisamy

Azure-*** Cloud Certified 2022

Naperville, IL 60540 331-***-**** **********.*********@*****.***

Summary

Having 17 years of professional experience in Software QA management which includes Manual and Automation testing, and has delivered many engineered solutions to business in multiple domains like Insurance, Healthcare, Banking, Finance Etc. Having Strong functional and result oriented skills, good communication and articulation abilities, commitment to work, understanding business values and ensuring total customer satisfaction with good learning attitude which will enable the organization to gain a competitive advantage.

Skills

QTP, MS Playwright/C# (Dotnet)

Microsoft Azure

Selenium/ Java

Gherkin, Cucumber framework

Page object Model

Selenium Grid

POSTMAN, Swagger, SOAP, JSON, XML

Jenkins, Bamboo

Maven, Ant

KAFKA

Bitbucket, GitHub

TestNG, JUnit

AS400 (Green Screen), Mainframe

Cognos (Black Screen)

HP Quality Center ALM, JIRA

Microsoft Test manager

VersionOne

Rational Clear case (Version Management Tool), SQL Server Management Studio 2008

HP Project and Portfolio Management.

Experience

SENIOR QA MANAGER 11/2020 - Current

Virtusa Corporation - Naperville, IL

• As QA manager, taken care of overall test management activity. Acts as a bridge between Dev, Testing and business teams from various locations and delivered the deliverables on time.

. Develop and customize Java Selenium Cucumber framework in Java scripting with extent and allure reporting feature, and maintain source code Via Bankgit, Azure Repo, and Log4J as logger.

. Good experience working in Payments (Real Time good funds), Small Business banking, Consumer, retail etc.

. Good experience in B2B SaaS, Banking Fraud Management, KAFKA, Splunk Logs etc

. Good hands experience in Payment processing debit cards, loans and/or credit card systems.

. Good experience on UI Automation scripting in Playwright with C# (DotNet) scripting language.

. Good experience in Webservices automation Via Playwright APIRequest.

. Involved in REST/Swagger/SOAP/POSTMAN API Web services testing.

. Good experience in Report portal.

. Good experience working on DevOps project. Continuous Integration, Continuous delivery, and Continuous Deployment. Maintained Jenkins CI tool.

• Co-coordinating with multiple vendors for End-to-End testing for Digital transformation projects. (Legacy systems like AS400, COGNOS, MAINFRAME to Digital platforms.

• Create product backlogs, deciding number of sprints required for release and number of weeks needed for each sprints.

• Organize Sprint planning, and Retro meetings during/after every release.

. Manage all phases of project including scope and requirements, key milestones and timelines, risks, planning, execution, monitoring, budget, and communication

• Build and manage detailed project plans that align with the overall IT strategy, consulting with IT department leads and senior leadership as necessary.

• Build and drive test strategies, test plans, and test execution with heavy emphasis on test automation.

• Organizing, monitoring defect management process in HP QC ALM, Jira, Confluence and VersionOne, Rally Etc.

. Have worked in Agile/Waterfall/Kanban methodologies. Applied continuous integration tools (CI/CD) like Jenkins in the current assignment.

QA MANAGER 11/2015 – 06/2018

Cognizant US Corporation – Tampa, FL

. Develop and mentor a team of Software Development Engineers in Test (SDET) and QA.

. Expert in developing Automation framework which is Behavior Driven development (BDD) by writing Gherkin language using cucumber tool, developed Scenarios, Scenario outlines, features and Step definitions and get the cucumber extent, JSON reports and writing automation scripts in JavaScript programming language.

. Good experience on E2E testing, coordinating multiple teams involved.

• Create Test Strategy plan, test plan and send it to Business and get the approval.

• Rich experience on RTGF (Real time good funds) payments, GIT to Azure Repo migration, KAFKA Messages Etc.

• Good knowledge on Microservices architecture.

. Good experience working on DevOps project. Continuous Integration, Continuous delivery, and Continuous Deployment. Act as scrum master in many scrum projects. Created scripts and managed in Jenkins CI tool Via Git

. Participating in preparation of quality assessments, reports, and metrics formulating go-no go statement based on reports and metrics, test progress and defect status.

• Acting as the main liaison communicating between the team the rest of the internal and external organization.

• Develop detailed work plans for engagements, status tracking and reporting, and production of high-quality deliverables for clients.

• Responsible for providing status reports on the completion of testing deliverables and tracking of defect and acting as liaison between business, project managers, and technology teams.

• Responsible for all Test, Test Tools Development and configuration management activities.

• Managing testers and interfacing with IT support partners to prepare test environments, resolve defects, and propose workarounds.

• Worked on DB2, Sybase, Apache upgrade projects.

• Performed data compare reports between old and new upgraded systems, and make sure all matches to proceed with implementing the product.

• Create/Run selenium scripts to test UI, Autosys Jobs, Unix Box, DB Etc.

• Create RTM sheet which includes, Downtime tracker, Issues tracker.

• Conduct test results walkthrough with Business.

• Select the best type of framework required for the project, depending on project type.

QA MANAGER 01/2013 – 11/2015

Wipro Limited – Keene, NH

• As QA Manager, attending business meeting with Main Street America Stakeholder for test requirement gathering.

• Meeting with Business team and IT team on requirement understanding and test strategy formulation.

• Create Test plan and related Test design artifacts.

. Expertise in testing API/Web Services using Rest Assured API, JSON Path, SOAP, POSTMAN.

. Expertise in using various defect-reporting and defect-tracking tools like JIRA and HP QC ALM, Version One, Microsoft Test Manager.

• Create QA timelines and schedules, review and consolidate estimates and managing testing budget.

• Co- ordination with business on the test data setup and test environment availability.

• Executing test cases and performs detailed evaluation on the issues.

• Log the defect/bug failures with detailed business logical analysis

• Host the defect triage to discuss the severity with business team and defect fixes follow up with development team.

• Debug issues, analyze, troubleshoot and resolve the technical issues and roadblocks that impacts testing progress. Coordination with Dev and other project team members.

• Ensure projects move efficiently through the testing process flow – starting with requirements phase, through test plans & execution, analysis & recommendations

• Publishing status report daily, weekly and monthly basis.

• Publishing test summary report on end of the project.

• Provide GO/NO-GO decision on production migration to the management team based on testing deliverables.

• Onsite-Offshore coordination, task allocation and status reporting.

• Provide process guidelines and business and technical directions to team and co-ordinate the resources for high quality and on time delivery.

• Build strong relation with various stakeholders in test execution, analytics and end to end validations

• Coordinate with various teams like Claims, Data warehouse, Download and Data maintenance service teams.

• Successfully coordinated with

• Multiple test leads and successfully completed E2E testing for the projects handled.

• Development team on the code merge of different projects and perform release integration testing and Regression Testing.

Administered the activities of test Closure, post implementation, pilot validations and warranty support.

QA LEAD 08/2007 – 12/2012

Wipro Technologies – Chennai, TN

• Test strategy, Planning and Estimation.

. Involved in Unit testing, System Testing, UAT testing, Regression testing, Risk based testing etc.

• Setting up of test Centre of excellence.

• Planning and Management of Multiple projects.

• Interface with project stakeholders.

• Enforcing strict quality acceptance criteria.

• Project Status reporting, root cause analysis.

• Triaging of Defects and Co-Coordinating Defect fix testing by working with offshore teams.

• System testing, Performance testing and Life cycle testing.

• Conduct Test Plan Inspection, Test Scenarios review with the business team and incorporate the comments

• Test Execution and Test Reporting; Triage Defects; Perform Test Closure activities

• Responsible for standardizing the testing artifacts across the projects.

Carried out evaluation of the accuracy in estimations, quality in test cases and defects, effectiveness in execution, and analysis in defects slippages

Education and Training

Birla Institute of Technology And Science. – Rajasthan Master of Science

Software Engineering, 11/2011

Accomplishments

Wipro’s “Feather in my cap” award for best contribution to the project completion.

Received “Best team player” award from Cognizant for being a good team player and for successful automation implementation.

Received $100 gift card from Client “Focus technologies” Sarasota, FL for successfully completing a complex project on time.

Certifications

• Azure-900 Fundamentals certified 2022.

. Lean Six Sigma Green Belt Certified in Process Improvement in Wipro.

. Veloci-Q 101, Six Sigma, Banking 101 & 201 in Wipro.

• Leadership & management training like The Emerging Leader in Cognizant.

. GIP Advanced certification in Virtusa.

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