Office Manager O W
Resume:
Jennifer
Gawrys-
Sanders
CPRS/Office Manager
Experience
Sep 2019- Mar 2022
Volunteer Healing Centers {MAT)
CPRS: Meet client and complete Initial Intake, including, DSM-5, A.C.E., T.E.A, C.O.W.S, and have all R.O.I. forms signed and faxed requested by the physician. Complete Biopsychosocial within the required timeframe set by SAMSHA. PHQ-9, GAD-7, A.S.I, Cross Cutting Symptom Measure, Etc. as required. Create individualized treatment plans and note progress at each visit. Discuss client home and work progress. Set short-term/long-term goals and track progress. Make connections with community recourses to assist client with needs based on our discussion. Maintain contact and awareness of all available resources, including qualification requirements. Facilitate educational, as well as open discussion topic based groups. Address and manage issues with client drug screens. Enter into Behavioral Contracts with clients, if deemed necessary, explain and attain clients signature. Give report to physician, with recommendations of any action needed. Meet weekly with treatment team to discuss clients needs, corrective action, phase of treatment
(phase up or down), offer assistance with clients I have additional knowledge of, as well as enlist help with difficult situations, put an end to any staff splitting, etc. Make recommendation and referral to residential treatment. Meet weekly with clinical supervision. Keep time sheet for clinical supervisor. Complete CEUs available and required. Discuss any ethical concerns with supervisor. Keep certification up to date. Model behavior and educate clients on the best way to achieve their goals by providing encouragement, feedback, and role-play common scenarios. Office Manager: Check patients in and out. Answer calls, responded to emails, and scheduled meetings with business contacts. Take payment and make payment agreements when needed. Daily closeouts and bank deposits. Employee and client scheduling. Prior authorizations (treatment and medication. Call medication per physicians order in to clients pharmacy. Pull client CSMD every visit. Handle lab results (including billing and ordering supplies), Insurance billing and Credentialing ( Clinic and Physicians). Prepare audit charts. Transition from paper charts to EMR. Employee file review. Employee performance review. Trained and supervised new staff. Delegated tasks effectively. Above all else always follow CFR-42 and SAMSHA guidelines to protect the client, staff and clinic and provide the appropriate care. Oct 2000- Sep 2019
N/A
Blessed to raise my children fulltime cultivated my ability to multi- task very efficiently. I am very fortunate to have had this time with them. They taught me patience and how to mediate.
Mar 1999- Sep 2001
Heilig-Meyers Furniture
Greet buyers and assist with application for financing their purchase. Make decisions on approvals and denials on borderline scores based on demographic information. Supervise the sales and collections staff. ************@*****.***
805 W Hickory St. Tullahoma, TN 37
388
Jan 23, 1974
American
, Tullahoma, TN
Office Manager/CPRS
, Tullahoma, TN
Stay-At-Home Mom
, Titusville, FL
Credit Manager
Schedule the sales and accounts collection staff. Responsible for nightly closing and deposit. Accompany the warehouse manager on repossessions of furniture. Make house calls on unreachable accounts. Approve payment agreements to get buyers out of collections. Profit/Loss reports. Hiring and firing of sales and collections staff. Jun 1995- Mar 1999
Smart Choice Automotive
Customer service. Make calls to buyer to arrange payment on delinquent account. Set up arrangements to pay and follow up. Enter the call conversation into the account notes. Attempt to help buyer avoid repo. Send account out for repossession when needed. Create ideas to help motivate buyer to pay their past due bill. Skip tracing. Calling references, work place in attempt to locate the collateral.
Education
Mar 2020 - 2022
Tennessee State SAMSHA
Certified in 2020 and have renewed thru 2023.
2021 - Present
Kathy Benson and Karen Moran LADAC II, NCAC II, QCS Preparation course for the LADAC test, must make up two classes before I can test.
1989 - 1992
Astronaut High School
Skills Languages
English
Native
Certifications & Courses
CPR, First Aid, and BBP. Fire and Safety in the workplace. Narcan Training (ROPS). ASI certified. Journey Together Conference 2020 and 2021(25 CEUs each year).
, Titusville, FL
Collection Accounts Manager
, Murfreesboro, TN
CPRS
, Nashville, TN
LADAC (pending)
, Titusville, FL
High School Diploma
• Customer service
• Problem-Solving
• Mentoring
• Office administration
• Mental health knowledge
• Active listening skills
Flexible and able to
multitask
•
• Works well under pressure
References
Elizabeth Illenberg FNP / Volunteer Healing Centers Supervisor / ****.*********@*****.*** / 224-***-****
Robbie Monahan Pharm-D / Southland Pharmacy / Friend, work relations/
615-***-**** / ******@*********.******
Nicholas Tsambassiss MD/ Emergence of Coffee County / Supervisor / +1
Terry Scioscia Pharm-D / Pharmory RX / Owner/ Business Associate/
931-***-**** / **********@*****.***
Contact this candidate