Administrative Assistant Customer Service

Alexandra Perdomo

Administrative Assistant

+1-907-***-**** ******************@*****.*** Anchorage, AK 995048 PROFESSIONAL SUMMARY

Dynamic professional with a strong work ethic and proven cash handling expertise at Wells Fargo. Skilled in financial record keeping and maintaining confidentiality, I excel in multitasking and fostering client relationships. My experience as an Owner Operator has honed my organizational skills and ability to manage diverse operations effectively. SKILLS

Strong work ethic Cash handling and management Confidentiality and discretion Excellent time management skills Bilingual in Spanish Financial record keeping Regulatory compliance MS office proficient Ledger and balance sheet entry Inventory management background Professionalism Multitasking Abilities Organizational skills Data entry EXPERIENCE

TELLER, Anchorage, Alaska

Wells Fargo, February 2023-January 2025

• Assisted customers with deposits, withdrawals, and check cashing services in a friendly and efficient manner.

• Balanced cash drawer and maintained full accountability for assigned cash on hand. Developed strong customer relationships by providing excellent customer service and responding to inquiries promptly.

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PERSONAL CAREGIVER, Anchorage, Alaska

Alex Cares, August 2010-November 2024

• Provided companionship to clients by engaging in conversations and activities.

• Performed light housekeeping tasks such as laundry, vacuuming, dusting.

• Demonstrated excellent communication skills when interacting with both clients and colleagues alike.

• Collaborated closely with physicians, nurses, social workers, and therapists regarding patient care matters.

• Managed time effectively between multiple patients. OWNER OPERATOR, Anchorage, Alaska

Eugetta Trucking, March 2021-December 2023

• Managed all aspects of the daily operations including personnel, inventory control, budgeting, pricing.

• Provided friendly and engaging customer service to internal and external customers. Developed and maintained relationships with clients, suppliers, and subcontractors to ensure successful completion of projects.

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• Created detailed business plans outlining strategies for growth and expansion. Obtained and maintained all necessary licensing and certification to safely and efficiently operate a tractor/trailer combination.

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PHARMACY TECHNICIAN, Brooklyn, NY

CVS, July 2015-September 2020

Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.

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• Input patient and prescription information to produce product labels and assist in prescription filling process. Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.

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• Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.

• Maintained patient confidentiality when handling records and sensitive data. TRAVELING STORE MANAGER, Anchorage, Alaska

Piercing Pagoda, May 2004-September 2013

• Provided leadership and motivation to team members to increase productivity and efficiency within the store. Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.

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• Interviewed and hired prospective employees according to team needs.

• Oversaw day-to-day store operations to foster efficient and profitable operations. OPERATIONS CLERK, JBER, Alaska

Elmendorf Aero Club, July 2010-October 2012

• Utilized problem-solving techniques to quickly identify solutions when issues arose.

• Ensured accuracy in data entry by verifying information before entering into system. Successfully managed daily operations of the office, including filing and organizing documents, answering phones, and scheduling meetings.

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• Provided administrative support for projects such as event planning and document management.

• Organized inventory records to ensure accurate tracking of stock levels. EDUCATION

ASSOCIATE IN SCIENCE (A.S.) IN BUSINESS, Anchorage Associate of Science, May 2012

NCMA IN MEDICAL ASSISTANT, Anchorage

Alaska Career College, October 2010

CERTIFICATIONS

• National Certified Medical Assistant

REFERENCES

References available upon request

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