Cashier/ customer service, security guard, Deli clerk
Resume:
Crystal R. Hicks
***********@*****.***
Objective: Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions. Address customers' needs while quickly moving them through the check-out process. Passionate about serving others and eager to take on new responsibilities and leadership roles.
Experience
November 2024 - January 2025
UPS/ Seasonal Preloader
Packed, sort, arranged
February 2023 - April 2024
Homeland Protective Services
●Protect the property
●Enforced rules on property
●Deter criminal activity
January 2023- February 2023
Cobra Strike security
●Protect the property
●Enforced rules on the property
●Deter criminal activity
June 2021 - Dec 2022
Food Lion, Laurel,Maryland- cashier/ customer service
●Greet customers
●Receive payment by check, cash, credit card, vouchers or automatic debits
●Issue receipts, refunds, credits or change due to customers
●Cashed checks
●Sent & received money
●Maintain work area
April 2020 - May 2021
Giant Food, Bowie, Maryland - Cashier/Deli clerk
●Greet Customers
●Receive payments by check, cash, credit card, vouchers or automatic debits
●Issue receipts, refunds, credits, or change due to customers
●Establish or identify prices for food and
●goods, services, or admission, and tabulate bills using calculators, cash registers or optical price scanners
●Assisting customers bag their groceries and showing appreciation for them shopping
September 2017 - March 2020
Walmart, 99 H. Street, N.E.- Cashier/ Customer Service
●Greet customers
●Received payments via cash, debit/credit
●Issue receipts, credits, change as needed
●Maintain clean work area at all times
●Stocked and organized merchandise
●Made sure customers got in and out at a fast and friendly pace
●Made sure work area is clean and safe
●Oversee inventory, and communicate low stock situations to supervisors
●Handled complaints according to company protocol
August 2013 - June 2017
Hyatt Regency, Bethesda, Maryland - Housekeeping / Laundry attendent
●Service, cleaning and supply restrooms
●Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met.
●Disinfect equipment and supplies, using germicides or steam- operated sterilizers
●Observe precautions required to protect hotel and guest property and reporting damage theft, and found articles to supervisors
●Replenish supplies, such as drinking glasses, linens, writing, supplies, and bathroom items
●Soft clothing and other articles, load washing machines and iron and fold dried items
●Dust and polish furniture and equipment.
October 2007 - July 2008
Rainbow clothing, Beltsville, Maryland - Sales Associate
●Stocked shelves according to predefined instructions and procedures
●Ensured that price tags and labels were properly affixed
●Assisted customers in choosing and locating products
●Answering questions regarding the store and its merchandise
●Assisting customers in the fitting room
●Completing inventory stock and requisition new stock
●Exchanging merchandise for customers and accepting returned merchandise
June 2005 - September 2006
Hecht’s Department Store, Prince George, Maryland - Sales Associate
●Ensure provision of excellent customer service to enhance productivity
●Assisted in laying out cost effective proceedings to generate extra sales.
●Used and maintained customer service database required
●Assisted in maintaining fully stocked sales floor
●Followed department store sales standards and guidance to maintain store policy
●Assisted customers with sales and returns
●Ensured that price tags and labels were properly affixed
Education
June 2003
Spingarn Senior High School, Location - High School Diploma
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