Data Entry Quality Control

KAMINI SINGH

*** ******* ******, **********, ** *5258

Phone: 916-***-****

************@*****.***

CAREER OBJECTIVES:

To secure a responsible career opportunity to fully utilize my training and skills while making a significant contribution to the success of the company.

QUALIFICATIONS:

• Microsoft Word, Excel, Power Point

• Invoice And Data Entry

• Expense Report Handling

• Customer Interaction

• Skedulo & Calendly Appointment scheduling

• Vat Returns

• Payment Processing

• Journal Entries

• In office collections and Past Dues

• ICD-9 Coding

• Quality Control and Auditing

• CPT-4, ICD-9, ICD-10, HCPCS

• Electronic Health Records

• Knowledge of Insurance and Billing HMO,

PPO's, Managed Care Plan

• Insurance Authorization &Pre-certification

• Verify Patient Eligibility

• Madison, Moss, Synapse

• Good Organizing Skills, High Confidence

• Attention To Detail and Accuracy

• Excellent Communication Skills and Attention to

Timeliness

• Typing: 65 wpm

• Month End Reporting

• Major Insurance Billing

• Max Agent Nice In Contact

• Medical Terminology

Insurance reimbursement

• 10 Key By touch: 13500 kspm

• Max VOIP Phone System

• Familiar with Medical Legal & ethical issues

As related to Medical Practice and Health

information

Language: Fluent in English and Hindi

EMPLOYMENT HISTORY:

Local Initiative Support Corporation (Contract thru Robert Half) – 03/15/21 – 05/31/2024 Customer Service Specialist – CA ERAP – Appointment Center

• Responsible for inbound and outbound calls totaling 200 calls per day helping those seeking rental assistance

• Scheduled consultations for applicants with third party non-profits utilizing Scheduler & Calendly.

• Troubleshooted applicant issues and work with multiple departments to resolve customer complaints

• 96% of calls were resolved because of first-person resolution

• Assisted with the distribution of up to $4 Billion in rental assistance for residents in the State of California as part of ARPA

• Special project, translate and interpreter when needed to help callers in Applications, Denials and Appeals and Fraud reports.

• Ability to work effectively, both independently and as a member of a team

• Aptitude for dealing with Complex/Challenging Customers and demonstrated abilities to de- escalate a situation by solving issues on my own, Coachable, Dependable, Willingness to learn, Enhanced Collaboration skills, Punctual, Problem solver, Professionalism, and recognize the importance of educating and assisting the members we serve. Computer Proficiencies include Microsoft Office, Emphasis in Excel In Home Supportive Services – 07/15/20-12/27/20

Taking care of a sick family member

Memory Loss and Dementia patient.

Cal Valley Solar: Office Manager – 10/15/14-07/15/20 Handling daily flow of paperwork on invoicing and shipping. Enter invoice into database in a timely manner. Organize forms, made photocopies filed records and prepare correspondence reports. Communicate with vendors regarding back orders and availability .Invoicing, collecting payments, Expense Reports, Customer service, Incoming Call, vendor coordination’s, monitoring and reporting. Enquiries on past due payments, proof reading vendor contracts for accuracy. Coram Speciality Infusion Services: Billing Representative – 06/12/12 to 10/01/14. Maintain and release all ship verified claims from bill review within three days. Analyze and verify all dates of service and billed amounts. Prepare all billing packets for quality review within 24 hours. Verify all patient data for completeness and accuracy prior to billing cycle. Release claims electronically to insurance companies for payment in a timely manner. Complete the unbilled reconciliation weekly .Gain a detailed knowledge of all job functions and all reimbursement policies and procedures. Verify all client data for completeness and accuracy prior to billing cycle. Assume additional billing responsibilities as workload dictates to meet department goals. Perform other related duties as directed by supervisor.

Verizon Financial Services: Accounts Payable Coordinator – 11/08 to 12/10 Preparation and paying of wire, check, and EFT payments in a timely manner. Maintaining vendor accounts and processing Zero Dollar pay cycles to clear our system within the peoplesoft system. Calling in control totals and verifying with the bank to make sure files transmitted properly. Researching returned wire and EFT payments and updating system.

Franklin Templeton Investments: Expense Management Extensity – 5/04 to 4/08 Receive incoming Expense reports for employees and approve for payment. Monitor Company American Express Corporate Cards for employees. Send out past due notices for all Amex accounts holders for 30, 60, 90, and 120 days. Review Amex applications and submit for processing. Review and prepare guaranteed accounts for international employees. Prepare training packages for new employees. Franklin Templeton Investments: A/P Check Processor – 11/99 to 5/03 Daily functions include: Preparation and paying wire payments, check payments, voids and re-issues within the PeopleSoft system. Matching wire payments and check payments with the invoices and distribute for reviewing and signing. Researching returned wire payments.

Accomplishments: Employee of the week, Employee of the Month, Perfect Attendance, Academic Excellence Award. EDUCATION:

Anthem College Medical Billing and Coding Sacramento, CA Certification: HIPAA, OSHA

Fiji Institute of Technology Diploma in Accounting Fiji Islands Rishikul High School High School Diploma Fiji Islands

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