Operations Manager Data Entry

EMPLOYMENT HISTORY

Office & Operations Manager

Sovereign Brands — Feb 2024 - Present

Office & Operations Management

Logistics & Inventory Management

Assistant Office Manager

Uno Health — Jun 2021 - Mar 2024

Office Management & Supplies

Mailing Distribution & Planning

Outreach Coordinator / Project Manager / Dispatcher Mid-Bronx Senior Citizen Council — Jun 2019 - Aug 2021 Senior Street View Driver

Google Inc. — Jun 2014 - Mar 2017

Delivery Driver

FedEx — Nov 2014 - Feb 2015

• Maintained a 98% on-time delivery rate through efficient route planning. Delivery Driver (On-Call)

Mango Shipping — Apr 2013 - Nov 2014

• Assisted in rerouting deliveries, reducing delays by 30%. Mailroom Assistant Supervisor

Tishman Speyer Properties — Sep 2006 - Jun 2008

• Led a team of six in optimizing mail distribution operations. New York, US • 347-***-**** • ************@*****.*** Roberto Saldana

Office & Operations Manager

Office & Operations Manager with over 19 years of extensive experience in streamlining office workflows and enhancing supply chain efficiency. Demonstrates exceptional leadership in vendor management and process improvement, achieving a 30% reduction in supply waste through innovative inventory tracking. Passionate about driving operational excellence and fostering a collaborative work environment to support organizational growth and success. Streamlined daily office workflows and directly trained new employees. Managed third-party vendor relationships, ensuring seamless operations and a smooth supply chain. Maintained all inventory and products for shipments and marketing. Successfully developed and implemented a company-wide system, personally training staff to ensure seamless adoption and compliance. Supervised special customer service requests and shipments. Developed an inventory tracking system, leading to a 30% reduction in supply waste and optimized stock management. Managed customer satisfaction, grievances, and resolutions to maintain high guest satisfaction. Coordinated office renovations, staff relocations, and workspace organization, minimizing downtime and ensuring smooth transitions. Led office space reorganization projects, resulting in improved workspace efficiency and a better working environment for employees. Orchestrate daily office operations, special shipment requests, and product inventory management while maintaining precise documentation standards.

Maintained office inventory, ensuring all supplies remained fully stocked to sustain office needs. Coordinated equipment servicing and repairs, mitigating downtime and preserving operational efficiency. Facilitated meeting space readiness, ensuring conference rooms were properly prepared for scheduled gatherings. Managed workspace enhancements, overseeing the preparation of conference rooms and office renovations to support evolving business needs. Provided administrative frontline support, addressing inbound inquiries and resolving member concerns with professionalism and efficiency. Oversaw mail distribution, efficiently sorting, posting, and redirecting internal and external correspondence. Managed shipping distribution and logistics, including forecasting delivery times, tracking shipments, and auditing causes for delays. Implemented efficient mail distribution systems and shipping protocols, reducing processing delays and enhancing interdepartmental communication flow.

Orchestrated facility maintenance schedules and vendor relationships, ensuring optimal workspace functionality and swift resolution of operational challenges.

Coordinated and improved transport logistics, enhancing route efficiency and service adoption. Built key partnerships with senior centers, boosting service use by over 30%. Created and managed a comprehensive database for senior transport services. Enhanced dispatch operations, ensuring timely and effective service delivery. Strengthened community ties through strategic outreach and collaboration. Led precise mapping projects, ensuring full area coverage and solving technical issues efficiently. Oversaw camera system logistics, achieving consistent maintenance and reducing downtime. Enhanced mapping accuracy, contributing to improved data quality and user experience. Managed technical troubleshooting, ensuring seamless operations and minimal disruptions. SKILLS

Office Management Operations Management

Logistics Supply Chain

Process Improvement Customer Service

Shipping Distribution

Salesforce Inventory Control

Procurement Vendor Management

Leadership Team Training

Route Planning Database Management

ADDITIONAL INFORMATION

Work Experience

Office & Operations Manager at Sovereign Brands

• Streamlined daily office workflows and directly trained new employees

• Managed third-party vendor relationships, ensuring seamless operations

• Maintained all inventory and products for shipments and marketing

• Developed and implemented company-wide system with staff training

• Supervised special customer service requests and shipments

• Developed inventory tracking system, reducing supply waste by 30% Previous Experience

Assistant Office Manager at Uno Health

• Maintained office inventory and supplies management

• Coordinated equipment servicing and repairs

• Facilitated meeting space readiness

• Managed workspace enhancements

• Provided administrative frontline support

• Oversaw mail distribution and shipping logistics

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