Customer Service Medical Center
Resume:
Tanya L. Jackson
*** ***** ****** *********, ** *0813
**********@*****.***
OBJECTIVE
I’m seeking A part time positin. Over 30 years customer service experience.
Retired Army Medic/Disability Counselor with 20 years active duty and 14 year's experience as a Medical Board counselor At Dwight D. Eisenhower Army Medical Center.
WORK EXPERIENCE
A World of Hope Christian Child Care Center (7/2020-2/2021)
671 East Robinson Ave
Grovetown, GA 30813
Supervisor: Rashauna Belton 706-***-****
Duties: Assisted child care providers with children log in, meals and supervised children during play time. Drove children to and from school. Performed Van driver services and picked up groceries and supplies.
Dwight D. Eisenhower Medical Center (11/2007-9/2000 Retired)
Ft Gordon, GA 30915
Supervisor: Tonya Craighead 706-***-****
Duties: Counseled and advised Military personnel from all branched of the Uniformed services, retirees and their family members on matters pertaining to the Army Physical Disability Evaluation System (APDES). Counseled clients on their rights, benefits and privileges entitled to them from the Army and VA. I planned, organized, prioritized and scheduled daily work assignments. Managed supply budget of $50,000 monthly for 6 years. Scheduled daily counseling appointments and worked closely with doctors in the administration of “5 Star Health Care” to our valued service members.
EDUCATION
Master of Science in Management 2008
Major: Health Care Management (GPA 3.1)
Minor: Business Leadership
Troy University, Augusta GA 30903
Bachelors of Science in Occupational Education 2002
Major: Business Administration (GPA 3.1)
Minor: Health Administration
Wayland Baptist University, Plainview TX 79072
SKILLS
Effective oral and written communication skills. Proficient in computer skills, MS office, Word, Excel, Electronic Health records, Insurance claims and Power point. Office equipment, Zoom, Fax machines, photocopiers, video conferencing and general office equipment. Strong problem-solving skills. Keen analytical skills. Dynamic teaching, public speaking and counseling skills. Excellent Interpersonal, coordination, planning and organizational skills.
I am personally and professionally interested in working part time with you. I look forward to hearing from you soon.
Tanya L. Jackson
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