Sales Associate Data Entry

ADENIYI OLUWAGBEMI DAVID

Plot **, Olowo Ijebu Street, Idi-Iroko Bustop, Elepe-Ijede Road Ikorodu Lagos, Nigeria.

Phone NO - 080******** / 081******** • Email: **********.*******@*****.***

Personal Profiles.

Date Of Birth: 16-02-1988. Gender: Male

Marital Status: Single State Of Origin: Ondo State

Local Government, Area: Akoko North-South Nationality: Nigerian

Personal Statement

Dedicated Sales Executive, motivated to maintain customer satisfaction and contribute to company success proven ability to establish rapport with client and exceed sales quotas. Motivating sales associate with 5 years’ experience boosting sales and customer loyalty through individualized services. Resourceful expert at learning customer needs, directing to desirable merchandise and up-selling to meet sale quotas. Committed to strengthening customer experiences with profit and professionalism when answering request and processing sales. Good in-depth understanding of the best marketing strategies and knows how to use them for maximum effect.

Key Skills

Handle 70+ customer interactions per day, giving detailed, personalized, friendly, and polite service to ensure customer retention.

Memorize all company products and services to be able to answer all customer questions quickly and efficiently, and make relevant up-sells.

Remain cool during heated exchanging with irate customers and reach a simple resolution.

Performs data entry and retriever with software such as Microsoft Office Word, and Excel, able to set up laptops, headphones, microphones, Skype or any other chat client service to converse with the customer.

Having ready-made answers for client objections, dealing with challenging and demanding clients.

Dealing with challenging and demanding clients. Coordinating both pre-sale and after–sale activities.

Meeting potential customers face to face and explaining to them the benefits of the company product.

Excellent communication skills, (English and Yoruba) both written and verbal.

Employment History

TOP IMAGE AFRICA. Regional Team Lead (RTL).

Alfreed Rilwane Road Ikoyi Lagos.

2019 till date.

Achievements and responsibilities:

Direct and supervise TDR (Trade Development Representative) daily activities.

Oversees outreach and customer acquisition to creative awareness for new or existing customers.

Hiring, training, and overseeing TDR, as well as planning a trade strategy to meet up sales target.

Strategic Outsourcing Limited (SOL). District Recruitment Officer.

Peace Mass Building Jibowu Yaba, Lagos

(2019–2022)

Achievements and responsibilities:

Oversees the entire recruitment process managing both internal and external stakeholders from development of job descriptions with hiring managers.

Writing and placing adverts, building preferred supplier lists.

Short listing, interviewing, managing the offer and completing associated administrative.

Maintains human resource, staff and job results.

Keeping records, monitoring, sharing targets and achieving targets.

Sharing Issuing offers of employment and processing contracts and ensuring the eligibility to work information is checked and kept on file.

Great Brands NG Limited. Territory Manager.

68, Marina, Leventis Bus-stop Lagos Island, Lagos

(2016–2019)

Achievements and responsibilities:

Handling over 5000 outlets within the territory.

Directing and motivating the sales team to achieve the overall corporate sales objective.

Providing a professional and excellent level of customer service with existing and new customers.

Maintains human resource, staff and job results.

Keeping records, monitoring, sharing targets and achieving targets.

Sharing useful information with others colleagues.

JUMIA NIGERIA, Hub Representative. (Customer service)

Universal Close, Off Adeniyi Jones Ikeja Lagos.

(2014 – 2016)

Achievements and responsibilities:

Taking good records of all the goods and items, making sure there all in good and perfect condition for the customers to pick up.

Notifying customers through (calls, sms) to pick up their items.

Provide basic technical support and information to customers of company products, resolving issues at a 90%rate.

Making parcels audit to track shipments and reports on movement.

DIAMOND BANK Plc. Teller / Customers Service.

Kirikiri Branch, Kirikiri Apapa Lagos.

(2013 - 2014)

Achievement and Responsibilities:

Resolve issues at 100%rate on day to day for Banking Customers.

Provide operational support.

Sell and Promote Bank products and services.

Maintains customer’s relationship both the existing and new customers.

Check the status of Customers accounts, explain incurred fees and help customers with any issues, problems or questions.

LAGOS MULTI-DOOR COURT HOUSE, Igbosere Lagos Island Lagos.

Facility Assistance (Industrial Attachments)

(January 2010 - December 2010)

Education

RUFUS GIWA POLYTECHNIC, Owo Ondo State.

Higher National Diploma (Estate Management) (2012)

RUFUS GIWA POLYTECHNIC, Owo Ondo State.

Ordinary National Diploma (Estate Management)

(2009)

CHRIST MODEL PRIVATE SECONDARY SCHOOL, Adeyemi College Road, Oka Ondo.

Senior Secondary School Certificate (WAEC/NECO)

(2002)

THE SALVATION ARMY PRIMARY SCHOOL, Oke-odunwo Street Ondo.

First School Leaving Certificate (Testimonial)

(1996)

Professional Development

DIAMOND BANK TRAINING SCHOOL, Damole, Saka Jojo, Victora Island Lagos.

Customer Service Management.

(2012)

MANDOVO COMPUTER INSTITUTE.

Ijora Street, Ajegunle Apapa Lagos.

Computer Applications

Microsoft Office

Desktop publishing. (2012).

Hobbies & Interests

PLAYING FOOTBALL: I am involved in a local amateur Football club. I play as Midfielder, Am a player who can read and analyze the game and spot runs my teammates. Create more chances for my team to score. As the captain of the team all playing responsibility on me, which i always give my best to get maximum result. This has really helped me in my carrier to always create an opportunity for more sales and motivate my team to achieve our goals. That’s why they call me the Creator.

Proves References

Mrs LADDY SAIDU MR WALIU FATAI

TOP IMAGE AFRICA Great Brands Nigeria Ltd, Ikorodu Lagos.

Post : REGIONAL OPERATION MANAGER. Post: Territory Manager.

Phone Number: 080********. Phone Number: 070********.

Contact this candidate