Scrum Master Software Development
Resume:
Kirk Bryde
Agile Coach / Sr. Scrum Master / Kanban Flow Master /
Service Delivery Manager / Agile Consultant /
Sr. Agile Project Manager
Vancouver, BC, Canada
*********@*****.***
Software Development Professional with 17 years of Scrum Master, Agile coaching, Agile consulting, and Agile project management experience, and over 20 years of traditional project management and software development experience.
Canadian citizen.
Will consider remote or hybrid roles only. Willing to travel to jobsites as required.
Software Development Work Experience
Telstar Agility - Vancouver, BC (2004–2023)
Agile Coach / Sr. Scrum Master / Agile Lead / Agile Project Manager
● Leadership and coaching of Agile software development teams and enterprises to improve, customize, and scale their Agile frameworks and methodologies pragmatically.
● Built a reputation in the past 18 years of identifying a team’s non-Agile Ways of Working (WoW) and implementing improved WoW instead.
● Strong negotiator and facilitator.
Finning Canada – Edmonton AB (Jan-Jun 2022) – a 100% remote 6-month contract role
Scrum Master for 3 squads/teams (concurrently) for the CUBIQ EarthWorks group - two DevOps / Scrum squads and one Kanban squad.
Agile Consultant for 4 squads/teams (concurrently) for the CUBIQ Dealer Services group. All four were Scrum squads.
Used Azure DevOps (ADO) as the system-of-record, including its wiki and the Microsoft Teams app for remote meetings.
Transformed the EarthWorks group’s squads from a group whose Scrum Master was a traditional project manager into one that was much more Agile in their WoW (Way of Working).
Starting with 3 groups of individual developers and testers, I transformed their WoW to be much more collaborative, and focused on the squad’s sprint goals – rather than on individuals’ tasks.
Fully supported by the Dev Lead / HS2 Project Mgr. Process improvements included:
oWalking the Sprint Backlog View of the Scrum teams’ backlog in priority order, ensuring task owners (within each “story team”) were collaborating effectively in their work on each story.
Implemented the concept of The Three Amigos – a tester; a developer; and the PO – working collaboratively on each story.
Designed the concept of a single Work-in-Progress state for user stories – rather than devs “throwing their work over the wall” to testers (as the states of Developing; Ready to Test; and Testing imply).
Added additional states for work items in ADO, to cover their full life cycle (from Ready to Refine to Tested in Production and Closed).
In my Agile Consultant role, I was fully supported by the Global Software Development Lead. Process improvements included:
oCompletely overhauled of the wiki documentation for all 6 Dealer Services squads - to expose the teams to new Agile WoW (Ways of Working) guidelines for them to follow.
I was the primary contributor to most of the Agile ideas behind each wiki improvement.
oRecommended significant process improvements to their Azure DevOps tool.
oObserved each of 4 Dealer Services squads (each for a 1-2 sprint period), taking note of non-Agile WoW, making recommendations to the Global SW Dev Lead re any non-Agile behaviours.
oFacilitated a 2-hour long Spotify Agile Self-Assessment workshop for each of 3 squads.
Modified the process to suit the squads and documented the results – including a radar chart of the (self-assessed) Agile strengths and weaknesses of each squad.
oPersonally mentored one high-performing Scrum Master to support the rest of the Dealer Services’ Scrum Masters and POs after June 2022 (when my contract expired) re the proposed new WoW guidelines.
● 2018 –2021 Took time off – spent time contributing to LinkedIn Agile forums, and my Agile feed.
● 2021 Improved the readability of the ScopeMaster.com website for its owner (Colin Hammond).
● 2021 Wrote a series of articles (on LinkedIn) regarding COSMIC Function Points
● 2021 Wrote a series of articles regarding Burnup Charts, Cycle Time Scatterplots and WiP Bar Charts, with supporting Google Sheets custom functions.
ATB (Alberta Treasury Branch) - Calgary, AB (May-Aug 2018)
Sr. Scrum Master / Agile Project Manager for 3 teams (~18 team members) on 3 distinct initiatives in ATB’s Transformation/Data business unit, using Jira Software as our system of record.
● Data Management Operations – built an internal work request workflow process, integrating Google-Forms, ServiceNow, and Jira Software. Provided business analysis and business administration. Facilitated all Scrum meetings.
● AI Labs – conducted data science research with the University of Alberta and ATB’s data and analytics team, and built a data pipeline for funneling data into data warehouses and data marts. Facilitated all Scrum meetings.
● Data Banking Operations – provided report-writing services using Tableau, and integrated manual exceptions with robotic processing of back-office banking processes. Facilitated all Scrum meetings.
Coached the three teams to improve their Agile mindsets; teamwork; backlog refinement; user story writing; continuous process improvement; and to become more self-organized and self-motivated. Active contributor in CoE (Center of Excellence) meetings with other Scrum Masters, Project Managers, and management.
● 2017–2018 Took time off – convalescing from ankle surgery and working as a volunteer for a friend (Steve Tendon) to edit his Agile book (Hyper-Productive Knowledge Work Performance – the TameFlow Approach and Its Application to Scrum and Kanban).
BC Automobile Association (BCAA) - Burnaby, BC (2016–2017)
Sr. Scrum Master and Agile Coach for their websites for insurance and roadside assistance applications (supporting ~1,200 employees).
● Coached 5 Scrum teams - 2-3 teams at a time (~30 team members and stakeholders).
● Collaborated with Product Owners, Business Analysts, Project Managers, and Business Solutions leaders.
● Facilitated Daily Scrums; Refinement meetings; Demo/Reviews, Sprint Retros, Sprint Planning.
● Facilitated quarterly Scrum Team Health Checks, using a Spotify Health Check process.
● Facilitated Spotify-style guild meetings – to share knowledge, tools, and practices.
● Active contributor in Scrum of Scrum meetings with Product Owners, Scrum Masters, and middle management.
● Customized metrics reports such as Sprint Burndowns; Release Burnups; Velocity Charts; Cycle Time Charts, using data sources from ServiceNow and Jira.
Insurance Corporation of BC (ICBC) - North Vancouver, BC (2015–2016)
Scrum Master / Flow Master (Service Delivery Manager) / Agile Coach / Agile Lead for two teams (~30 team members and stakeholders)
● Project scope was the integration of ICBC’s existing in-house Material Damage System to the cloud-based (SaaS) Mitchell Collision Repair Estimating System, using the SAFe Agile framework, and using Guidewire technology.
● Provided Agile leadership and coaching to a project team new to Scrum.
● Rescued this failing project.
● Contract objectives were to meet upper management's time, budget, and scope objectives - by coaching team leads; by facilitating improved teamwork; by utilizing processes that are more Agile; by raising the quality of software deliverables; and by optimizing scope management during the project’s construction phase.
● Started with the Scrum framework and their existing physical Scrum board, and evolved to a Scrumban methodology and Scrumban board, keeping most of the Scrum ceremonies (Standups, Refining, Sprint Planning, Sprint Reviews, and Retros), but using story-counting instead of story-pointing and throughput instead of velocity.
Allscripts Health Care Systems - Richmond, BC (2012–2015)
Agile Program Mgr, SAFe Coach, and Scrum Master for a healthcare software company
● Provided Agile Coach, Scrum Master, Program Management, and Project Management services.
● Managed development of 5 remote teams with team members in Canada, India, and USA.
● Encouraged team collaboration, trust, transparency, self-organization, and technical excellence.
● Major contributor to the continuous improvement of their Agile program management workflow processes.
● Active contributor in Scrum of Scrum meetings with POs, Scrum Masters, Agile coaches and middle management.
● Designed and developed a Story Metrics Dashboard with ~60 Release Burnup Charts for ~30 Scrum teams.
Syscon Justice Systems – Richmond, BC (2011)
Agile Coach / Sr. Project Mgr for a professional software services company (~20 team members)
● Consulted with upper management re transitioning to be an Agile software product company.
● Proposed/implemented a project plan to transition to a hybrid Scrum, XP, and Kanban.
● Modeled the to-be software development processes, using a BPMN 2.0 tool.
● Set up a virtual Kanban board using Swift-Kanban and iteratively improved it based on feedback
Global Relay Communications – Vancouver (2010)
Lean/Agile Project Mgr / Scrum Master for an email archiving company (~20 producers; 3 teams)
● Improved their Agile development processes, transitioning from a pure Scrum to a Kanban/Scrum hybrid process, which delivered consistently high-quality software and team productivity.
● Improvements were based on Lean principles such as eliminate waste; create knowledge; defer commitment; deliver fast; respect people; build quality in; and optimize the whole.
● Improved visibility of work items, using a Kanban whiteboard and virtualized whiteboard system.
● Established a lean, effective process, using Jira, GreenHopper and Confluence for persistent artifacts.
● Facilitated Sprint and Release Reviews; Retrospectives; Sprint and Release Planning; Standups
Rockwell Automation – Delta (2007–2009)
Scrum Master / Project Mgr for a factory automation Fortune 500 company (~22 team members)
● Led their pilot Scrum project (FactoryTalk ViewPoint) to successful deployment.
● Received project budget approval for $4.6M, based on my Project Charter and my Project Plan
● Cleared corporate road-blocks to productivity; tactfully discouraged autocratic attitudes.
● Designed and implemented Release Burnup Charts and a Velocity Tracking tool using Excel
● Facilitated Standups; Retrospectives; Sprint and Release Planning Meetings; Sprint and Release Reviews.
● Actively contributed to Rockwell’s Scrum Adoption Team; facilitated Agile change management.
CGTV Games – Vancouver (2006- 2007)
Sr. Program Mgr and Scrum Master for an online gaming company.
● Restructured their teams into Scrum teams and led about 5 different projects using the Scrum framework.
Bridges Transitions – Kelowna (2004–2005)
Business Analyst / Quality Assurance Analyst, FDD (Feature Driven Development) champion for a secondary school career planning company.
Telstar Informatics – Vancouver (1984–2004)
Sr. Project Manager / Systems Consultant / Owner
● Independent Consultant (for my BC incorporated company)
● Successfully completed over 30 projects in a variety of full-time consulting roles.
● One of these projects was a data warehouse ETL (Extract, Transform, and Load) project.
● Another project was developing an Oracle application at BC Tel (now Telus).
Education and Certifications
● Certified Scrum Master (CSM) 2007 ● Certified Scrum Professional (CSP) 2008
● Certified SAFe Program Consultant (CSA) 2013
● Project Management Professional (PMP) 2008
● Certified Disciplined Agilist (CDA) 2016-2021
● Disciplined Agile Scrum Master (DASM) 2020-2021
● Bachelor of Arts, Business Administration (University of Washington, Seattle WA)
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