PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
DENITA DORTCH
LOS ANGELES, CA, CA 90044
1-424-***-**** **********@*****.***
Successful Driver consistently meets or exceeds goals through insightful decisions. Safety-minded professional adapts smoothly to various vehicle and road conditions to maintain transportation schedules and cargo safety. Demonstrated relationship-building, time management and multitasking abilities honed in fast-paced transportation environments.
Problem-Solving
Documentation and Reporting
Attention to Detail
Vehicle Inspection
Customer Service
GPS Navigation
Quality Assurance
Punctual and Reliable
Verbal and Written Communication
Shopping Orders
Teamwork and Collaboration
Product
Safe Driving Record
DOOR DASH
Delivery Driver Los Angeles, CA July 2018 - April 2020 Completed on-time deliveries by choosing best and most efficient routes. Fostered positive working relationships with regular customers. Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Completed rush deliveries on tight timetables to satisfy customer needs. Communicated customer complaints, requests and feedback to company management for swift resolution.
EDUCATION
INSTACART
Delivery Driver Los Angeles, CA June 2017 - April 2020 Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Created and submitted delivery and DOT logs.
Completed rush deliveries on tight timetables to satisfy customer needs. Delivered packages to customer doorsteps and business offices. LOS COUNTY
Home Health Aide Los Angeles, CA March 2013 - February 2017 Provided mobility assistance such as walking and regular exercising. Traveled to clients' homes to complete healthcare services and promote continuity of care. Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness. Provided transportation and appointments management. LEVY RESTURANTS
Assistant Manager Los Angeles, CA June 2007 - January 2012 Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency. HIGH SCHOOL DIPLOMA
Southwest College
Los Angeles, CA
Continuing education in [Subject]
ASSOCIATE OF APPLIED SCIENCE Medical Billing
Chapperal Medicakl Billing
Panorama City, CA, June 2002