Customer Service Administrative Assistant

Dana Patrick

**** ****** ******

Bronx NY, *****

Objective: To obtain a position that will utilize my Administrative, Clerical and Date Entry skills

Technical Skills: Proficient in Microsoft Windows, Word, PowerPoint, Eshare & Typing 40wpm

Education: Lehman College Bronx, NY - Sept 1990 - April 1992

Evander Childs H.S. Bronx, NY - Sept 1985 - June 1989

Experience:

March 2018 - Present - JC Penny Bronx, NY- Part time Customer Service Sales Associate

Politely greet and direct customers to fitting rooms and provide assistance as necessary

Monitor customer activities as requested by supervisor

Upkeep fitting rooms, clear merchandise, hangers, tickets and debris

Assist and follow all guidelines for external theft awareness and prevention

Utilize the price scanner to check sales for customers and to verify correct pricing

October 2017 - December - 2018 - Macy’s Yonkers, NY - Seasonal Cashier & Sales Associate

Processed a high volume of cash & credit transactions, Processed merchandise returns and exchanges

Assisted with the BOPS/Online orders and verified customers I.D.

July 2017 - August 2017 - Riverbay Corp. Bronx, NY - Temporary Administrative Assistant

Entered job application for upcoming applicants interviews, Filed applicants resumes

December 2016 - February 2017 - YSM Management NY, NY - Temporary Administrative Assistant

Answered and relayed inbound calls for Supervisors and Employees

Entered batch sheets for child support cases

Identified batch sheets with numeric errors and alerted the supervisors

November 2014 - December 2015 - Kmart /Sears - Bronx, NY - Seasonal Cashier

Processed cash, credit, debit and check transactions while providing excellent customer service

Assisted customers with inquiries and payments, processed Kmart charge card applications

Efficiently and accurately completed return transactions and re-shelved products and clothing

May 2014 - August 2014 - Morrisania Diagnostic & Treatment Ctr. - Bronx NY, - Temporary Data Entry & Clerical

Entered patient’s medical results into database, filed, faxed and photocopied patient records

Updated and managed Doctors and Nurses calendars, monitored & recorded staff attendance

January 2005 - August 2012 - NYC Department of Health LIC, NY - Receptionist / Data Entry Clerk

Entered confidential patient medical documents, Printed summary reports and ordered supplies

Scheduled appointments with clients and mgmt. and maintained the corporate calendar

Booked & prepared conference rooms and facilitated lunch for meetings & seminars

Trained temporary employees to enter data, provided information regarding policies and procedures

January 2003 - July 2003 - NYC Department for the Aging - NY, NY - Data Entry / Customer Service

Entered leasing documents into the system, filed, faxed and photocopied documents

Answered phones, responded to customer inquiries and managed customer leases

Jan 2000 - June 2001 - NYC Department Of Buildings, NY, NY - Data Entry/Customer Service

Inputted new lease documents into a database, Answered multi-line phones concerning lease renewals

Processed information for the elevator repair mechanics, faxed, filed and copied documents

Routed calls and messages to appropriate staff, documented tenant complaints & requests

Entered A/R, entered clients information into the database, processed corresponding reports

*References furnished upon request

Contact this candidate