Quality Assurance Test Engineer

Ashenafi Tessema

Lawrenceville, GA ***** 404-***-****

www.linkedin.com/in/AshenafiTessema ******@*****.***

Test Engineer

Improve Quality Matrix while Overseeing Multiple Projects

Perform Root Cause Defect Analysis

Provide comprehensive technical expertise in fast-paced environments on application development life cycle teams focused on defect prevention in quality assurance (QA) testing. Deliver results quickly, save testing time, and increase productivity. Collaborate cross-functionally facilitating delivery of release and maintenance by conducting research on defects arising from customer environment.

−Software Development Life Cycle (SDLC) and Defect Life Cycle

−Python

−Database Testing

−Business Requirements

−Design Test Plan

−Process Refinement

−Test Manager and Postman

−Technical Communication

−Java

−Quality Assurance

Professional Experience

Verifone, INC, Alpharetta, GA

System Test Engineer II 2021 - June 2024

Senior Quality Assurance Engineer with ten years of experience testing software and payment applications and financial systems. Experienced in all phases of testing life cycle including functional, smoke, regression, integration, UI, backend, UAT and performance. Extensive knowledge of QA standards, methodologies, and strategies, with a strong knowledge of Waterfall and Agile methodology, understanding business logic and design.

● Contribute effectively for continuous improvement of process, team, project, and environment by submitting improvement proposals whenever possible.

●Performed complex requirement analysis, functional specification evaluation, and black-box testing strategy development, forming deep expertise in product features as well as root cause analysis of deployment issues and solutions.

●Utilized and performed the Verifone Automated Response System (VARS) to do automated testing for the deployment of software to payment terminals.

●Training junior testers on best practices, methodologies, and end-to-end testing of application.

●Collaborate with project engineers and development professionals for the Software Development Life Cycle (SDLC) throughout the project phase.

INVERIS TRAINING SOLUTIONS, Suwanee, GA

Test Engineer March 2021 – August 2021

Drive Process improvement on the quality assurance of Firearms Virtual Training Solutions to Military, Law Enforcement, and Commercial agencies through state of the art Virtual Reality Software. Addressing the issue of Law enforcement personnel in the scene with verbal escalation of incidents through Virtual Reality Decisions and Tactics (VR-DT). Developed test cases from Customer inputs to system requirements and testing VR-DT software. Tested the Fire Arms Training Solutions (FATS 100 MIL) simulated system for military Marksmanship, Judgmental and Collective Applications.

●Applied best test practices testing simulated solutions to Firearms training in Military Marksmanship, Judgemental shoot/no-shoot judgment and Collective 3-Dimensional Virtual Battlespace (VBS) Simulation.

●Test VR-DT system incorporating Instructor led training solution and verifying quality of the product.

●Attended scrum and team retrospective meetings on new feature developments.

●Developed qualification test cases and manage execution and reporting, document defect writing and manage resolution of issues as well as maintenance of product.

NCR CORPORATION, NCR HEADQUARTERS, Atlanta, GA

Test Engineer II 2019 - 2020

Built labs and implemented end-to-end testing of convenient, fuel, and retail (CFR) industry solutions. Reviewed acceptance criteria and worked with product owners and business analysts for requirement, understanding testing scope, and determining testing material. Engaged in software testing life cycle, including meetings, estimations, testing, providing suggestions to operational efficiencies.

●Reduced execution time 50% by reviewing requirements, refining test coverage, and testing approach.

●Engaged in daily Scrum meetings with cross-functional team, providing updates on QA tasks and progress and following up on critical issues, defects, and roadblocks with scrum master and team lead.

●Suggested process improvements and ideas during sprint retrospective meetings after software release, focusing team on delivery of commitments.

●Created test cases and test suites in Zephyr, managed on test execution, logged defects, analyzed logs, and managed resolution of defects engaging with development team, streamlining operations and increasing operational efficiency and delivery commitments.

●Minimized risk and vulnerabilities by conducting Security testing on Europay, Mastercard, Visa (EMV) cards, workstations.

COCA-COLA FREESTYLE, COCA-COLA HEADQUARTERS, Atlanta, GA

QA Lab Test Technician 2014 - 2019

Performed QA on Coca-Cola Fountain dispensers software. Played key role on developing test plans and written test cases as per specification. Collaborated with development team in Agile environment and attended SCRUMs on Software Product Life Cycle.

●Decreased workload of QA team by improving process and methods.

●Met established team goals by delivering key matrix and audit processes.

●Ensuring quality product was delivered to customers by conducting system, integration, regression, functional, acceptance testing, logged defects using TFS, JIRA, and managed resolution of software issues.

●Performed API testing and written groovy scripts for automated test cases and tested custom embedded software, reducing manual testing effort.

PANASONIC AUTOMOTIVE SYSTEMS COMPANY OF AMERICA (PASA), Peachtree City, GA

Development Verification and Testing Engineer 2013 - 2014

Executed comprehensive test of automotive infotainment systems. Designed test plans and test embedded systems in vehicle infotainment systems. Conducted root cause analysis and troubleshooting and contributed to overall improvement in procedures. Performed comprehensive test of automotive infotainment systems using communication protocols, such as CAN, GMLAN, and Bluetooth, and recorded and archived test results. Conducted HMI testing, Bluetooth, SDARS (Satellite), DAB radio, connectivity, Wi-Fi, and navigation system testing.

●Provided expertise via setting up test benches for Daimler Benz audio head unit, performing bench and in-vehicle testing, and generating NTG5*1 test report.

●Optimized signal generators, PASA logger, Wireshark, and oscilloscope, and recreated environment for development team, minimizing retesting time by 50%.

●Analyzed head unit software download failures and supported team recovering malfunctioning head units due to software download error.

●Applied test methodology, processes, procedures, standards, and tools operated by team and employing test management and requirement tools, including DOORS, IBM Rational Team Concert, helping report issue verification and tracking resolution of defects.

Education

Bachelor of Science in Electrical Engineering (BSEE), Georgia Institute of Technology, Atlanta, GA

CERTIFICATION

Lean Six Sigma Green Belt

REFERENCES

References are available upon request.

Technical Skills

Operating Systems and tools: Microsoft office, Windows XP / Vista / 8, Linux

Software: Microsoft Visual Studio 2012, Tera-term, Eclipse, Lync, Air Watch

Testing Tools: Test Manager, Zephyr, JIRA, JAMA, IBM Rational team Concert (RTC), Microsoft Team Foundation Server, Sales force, Bitbucket repository, Git version control

Programming Language: Python, Java, C, C++, Lab VIEW, PSPICE, AUTOCAD, Cadence, MATLAB, MATHCAD, groovy, Selenium WebDriver automation framework

Internet Technologies: HTML, XML

Tools: Oscilloscope, Logic Analyzer, Function Generator

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