Business Manager Data Entry

Samantha Alderman

760-***-**** ️ **********@*****.*** California

Professional Summary

Dedicated Business Manager with 9+ years of experience in front office operations, scheduling, and financial management. Proven expertise in client-centered care, administrative support, and optimizing workflows to enhance organizational efficiency. Skilled in QuickBooks, Microsoft Office, and Google Applications, with a background in medical terminology and patient coordination.

Skills

Administrative & Office Management

• Scheduling & Patient Coordination

• Organizational Skills & Chart Preparation

• Microsoft Office & Google Applications

Financial & Business Management

• QuickBooks Bookkeeping

• Accounts Payable & Receivable

• Financial Record Management

Medical & Healthcare Knowledge

• Medical Terminology & Transcribing

• OB/GYN Experience

• Insurance Verification & Billing

Education & Certifications

• Certified Health Coach, Integrative Nutrition (2015)

• Medical Transcription Certification, Penn Foster (2012)

• Associate of Arts, General Studies, Coastline Community College (2006)

Professional Experience

Business Manager

Self-Employed May 2016 – Present

Managed financial records, ensuring 99% accuracy in bookkeeping.

Handled client inquiries, improving customer satisfaction by 30%.

Implemented efficient scheduling processes, reducing job delays by 20%.

Forklift driver, plasma table programming, and powder coating.

Office Administrator

LeafWing Center, Apple Valley, CA Oct 2015 – May 2016

Scheduled appointments and managed phone lines professionally.

Performed data entry to maintain accurate client records.

Patient Account Representative

Fresenius Central Admissions, Tyler, TX June 2014 – April 2015

Verified insurance for hundreds of patients weekly, ensuring timely approvals.

Assisted patients and clinic staff, leading to a 15% improvement in service efficiency.

Secured necessary authorizations for treatments.

Patient Intake Coordinator

Fresenius Central Admissions, Greenwood Village, CO April 2013 – June 2014

Scheduled dialysis patient admissions and maintained records.

Provided data entry support and assisted patients with concerns.

Medical Assistant

Dr. Daniel Villarosa, Apple Valley, CA May 2002 – April 2006

Assisted with pap smears and reviewed patient lab results.

Maintained and prepared medical charts and electronic records.

Scheduled appointments and ensured confidentiality compliance.

Additional Experience

Server

Coco’s Bakery Restaurant, Riverside, CA Dec 2006 – July 2009

Delivered exceptional customer service in a fast-paced environment.

Inspected food preparation and maintained cleanliness standards.

Appointment Scheduler

Loma Linda Medical Center, Loma Linda, CA June 2006 – Dec 2006

Answered calls and scheduled/rescheduled patient appointments.

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