Staff Software Team Members
Resume:
Patricia Watkins
*** ******** **** *******, ** **047
601-***-**** *****************@*****.***
Experience
SCP-Health-Medical Staff Liasion 10/2017-03/2025
• Establishing and maintain accurate vetting process for emergency departments providers
• Coordinating detail information to account team members
• Continuously maintaining credentials and follow up reappointment applications in a timely manner
• Verification of credentials through varies websites
• Updating and attaching documents to the Sales Force software
• Answer provider calls
• Pre-populate hospital applications for privileging
• Perform credentialing and recredentialing of providers through Saleforce and Qgenda softward
• Hospital Credentialing using Intellisoft and MD Staff software Five Star Call Centers-Sales Associates 11/2024-present
• Assist customer with placing orders for their OTC products
• Provide balance of OTC benefits
• Request card activation for OTC card
Mississippi State Board of Medical Licensure-Project Officer II 08/2015-10/2017
• Updating spreadsheet
• Receive and distribute mail
• Receive incoming calls
• Maintain files, records and inventory
• Preparers and disseminates written complaints for review
• Assistant in preparing information to the Director of Investigation
• Research and collect requested information
• Preparing end of the month report
• Process request and requisition
• Maintain monthly calendar
• Prepare and generate report
• Serves as a notary public
Temp Staff Agency-Administrative Assistant 04/2015-07/2015
• Updating spreadsheets
• Sorting mail
• Answer phone calls
• Prepping files for scanning
• Preparing files for review to investigate
Professional Staffing Group-Data Entry Specialists 02/2015-04/2015
• Updating spreadsheets
• Researching and verifying information in Novus software database UT Medical Group-Credentialing Specialist 12/2013-11/2014
• Answers providers calls
• Primary source verification of providers
• Updating spread sheets
• Maintaining the Echo system
• Creating and maintaining CAQH profiles
• Completing check request forms
• Performs special projects for departmental managers 3
• Respond to managed care organizations in regards to issues and status of credentialing and re- credentialing of providers
• Pre-populate hospital application for privileging
• Perform credentialing and recredentialing of providers Gateway Personnel- Credentialing Specialists 08/2013-12/2013
• Primary source verification of provider
• Updating spread sheets
• Maintaining the Echo system
• Creating and maintaining CAQH profiles
• Database management
• Performs special projects for departmental managers
• Respond to managed care organizations in regard to issues and status of credentialing and re- credentialing of providers
• Answer office phone calls
Schumacher Group-Medical Staff Liasion 08/2012-08/2013
• Establishing and maintain accurate vetting process for emergency departments providers
• Coordinating detail information to account team members
• Continuously maintaining credentials and follow up reappointment applications in a timely manner
• Verification of credentials through varies websites
• Updating and attaching documents to the Sales Force software
• Answer provider calls
• Pre-populate hospital applications for privileging
• Perform credentialing and recredentialing of providers BlueCross & BlueShield of MS-Credentialing Specialists/Provider File Specialist 04/2000-07/2012
• Perform Credentialing and re-credentialing process for providers in all networks
• Provide customer service by assisting providers with their applications
• Verification of credentials through websites
• Updating and maintain the Visual Cactus software
• Mail approval letters and agreement to providers
• Answer pended claims
• Enrolling provider for varies networks systems
• Answer provider calls
• Research returns checks for proper payment
• Help implement new credentialing process
Education
Associated degree in Business Medical Data Hinds Community College
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