Executive Assistant Human Resources

Nigrita Shaw

Email: *******@*********.*** Phone: (213) 793 – 6381

Experienced Executive Administrative and Human Resources Management professional with an extensive background in supporting business process improvement within non-profit as well as for-profit environments. A strong knowledge of standard office equipment and modern office protocols with an in-depth understanding of best practices that promote organizational growth. Exceptional interpersonal and communication skills, able to balance the needs of employees with operational goals by cultivating relationships with persons of all backgrounds at all levels. TECHNICAL SKILLS

Microsoft Office Suite Microsoft 365 Google Suite Adobe Suite Salesforce Asana ADP Paychex Kronos Epic Lawson

PROFESSIONAL EXPERIENCE

Social and Public Art Resource Center (SPARC) Venice, California 1/2022 to Present Executive Assistant to CEO / Human Resource Manager Community Health Councils Inc. Los Angeles, California 12/2018 to 1/2022 Executive Assistant to CEO / Human Resource Manager / Administrative Operations Manager

• Provided executive-level admin support that included maintaining electronic calendars, scheduling meetings, drafting correspondence, reviewing documents for accuracy and grammar, and prepare materials for meetings and presentations.

• Served as the CEOs administrative liaison to the board of directors and made high level contacts to assist in the coordination of activities with various outside parties including corporations, non-profit organizations, foundations, and elected officials.

• Collaborated with the CEO to create Human Resources (HR) strategies that supported the development of HR related initiatives and operational procedures that ensured the office ran efficiently and in compliance local, state, and federal regulations.

• Implemented policies to ensure the organization adhered to Affirmative Action and Equal Employment Opportunity laws, as well as Americans with Disabilities Act, Family Medical Leave Act, and Occupational Safety and Health Administration regulations.

• Supported talent acquisition efforts by identifying necessary competencies and creating job descriptions to source a diverse pool of active and passive candidates.

• Guided recruiting and onboarding activities (i.e., background checks, salary negotiations,

“new hire” orientations, etc.). Conducted exit interviews to capture the insight for use in ensuring employees have a great experience from onboarding through departure.

• Provided training on HR related policies and performance management best practices as well as assisted in the development of performance improvement plans to facilitate the administration of progressive disciplinary actions up to and including discharge.

• Negotiated benefits with vendors and administered benefits such as EAP, health and life insurance, short/long-term disability, and retirement (401k/403b) plans. Nigrita Shaw Page Two

• Oversaw all time management functions to include approval of timecards as well as processing of bi-monthly payroll via ADP payroll processing system. University of California Los Angeles (UCLA) Los Angeles, California 07/2013 to 12/2018 Executive Assistant to the Dean (Fielding School of Public Health)

• Supported executives by performing tasks such as screening telephone calls, managing calendars, preparing reports, coordinating travel arrangements (i.e., transportation and lodging), planning meetings/events, and training and supervising other support staff.

• Handled confidential information with sensitivity while maintaining records in the HRIS and retaining files according to the organization’s retention requirements. Cedars Sanai Los Angeles, California 03/2007 to 02/2013 Executive Assistant to Chief of Oncology Research

• Supported a Research Department with a $5M annual operating budget by composing correspondence and reports, organizing meeting agendas, documenting minutes, and maintaining files (paper/digital) in accordance with accreditation requirements.

• Provided electronic calendar management support that included scheduling Physician appointments and documenting changes to eliminate conflicts.

• Assisted in the preparation of formal presentations by researching and compiling data and creating overhead slides and related graphics.

• Facilitated word-processing, graphics design, spreadsheet development, and database management training for the Research Department and others as designated. University of California Los Angeles (UCLA) Santa Monica, California 01/2003 to 12/2006 Office Manager / Orthopedic Surgery Coordinator

• Offered a pleasant first point of contact by greeting visitors courteously and maintaining a comfortable office environment. Utilized proper etiquette when answering phone calls and corresponding with patients, third-party payers, and healthcare professionals.

• Obtained necessary documentation and insurance authorizations for clinic visits and surgeries. Prepared patient charts for the clinic and printed and distributed transcribed patient notes as directed by Department of Orthopedic Surgery physicians.

• Scheduled pre-operation work up and surgery for 19 orthopedic surgeons using Epic software in accordance with established policies and procedures.

• Managed day-to-day office operations and developed Standard Operation Procedures to ensure a smooth workflow that complied with safety protocols.

• Maintained the office equipment and supply inventory by contacting vendors to place equipment service calls and process office supply orders when necessary. ADDITIONAL EXPERIENCE

Insurance Collections Specialist – Medtronic Minimed 04/2001 to 01/2003 Provider Relations Representative – Blue Cross 06/1997 to 03/2001 EDUCATION

Nigrita Shaw Page Two

Business Management

Cheyney University of Pennsylvania

Contact this candidate