Customer Service Inventory Control
Resume:
LISA HO
Las Vegas Nevada
Cell 702-***-****
**********@*****.***
OBJECTIVE
Customer Service / Sales Associate
QUALIFICATION SUMMARY
Motivated and self- driven professional who is a dedicated customer service provider and trainer. Strong worth ethic and detail oriented with extensive retail background. Known for ability to build relationships resulting in customer satisfaction, retention, and increased sales. Very resourceful and determined to exceed productivity goals.
● Great communication and interpersonal skills
● Trained in customer service management
● Excellent conflict resolution
● Budgeting
● Excellent agenda and scheduling skills
● Inventory control
● Autonomous; minimal supervision needed
● Basic computer skills
PROFESSIONAL EXPERIENCE
Air liquide/Airgas
Safety DC Administrator, Henderson, NV 8/2022-Present
● Great communication and interpersonal skills
● Trained in customer service management
● Excellent conflict resolution
● Budgeting
● Excellent agenda and scheduling skills
● Inventory control
● Autonomous; minimal supervision needed
● excellent Computer skills including Excel,Google Docs,Telemetry,People Net
,Kronos,and SAP
● Orientation for New Hires
● Conduct Monthly Inspection
● Excellent in Team Building Management
● Conduct Monthly Meetings on a variety of Safety Topics 1
LISA HO
Las Vegas Nevada
Cell 702-***-****
**********@*****.***
Airgas Specialty Products,Riverside CA 12/2018-8/2022 Customer Service Representative
● Great communication and interpersonal skills
● Trained in customer service management
● Excellent conflict resolution
● Budgeting
● Excellent agenda and scheduling skills
● Inventory control
● Autonomous; minimal supervision needed
● Basic computer skills
RighTime Home Services, Riverside CA 7/ 2018-12/2018 Customer Service Coordinator/Sales Lead Coordinator- 3 rd Shift
● Initiated outbound calls for all departments to generate leads and followed up
● Received sales calls from existing and potential customers and provided product information and availability
● Accurately processed sales orders from incoming calls from Comfort Advisors
● Communicated customer requirements and requested support from other departments to assist in achieving established objects.
Prepared sales reports, updated lead database and performed administrative support within the office
● Scheduled appointments for all departments throughout the company such as plumbing, electrical and HVAC
● Rescheduled cancel appointments for all departments
● Dispatched Techs, Comfort and Field Advisors to appointments
● Processed AORs for Home Depot and retail
Corona Norco Unified School District, Corona CA 9/ 2014-7/2020 Administrator Assistant
● Assist and supervise students ensuring their safety on the school campus.
● Assist Special Education students in a classroom in building their social, motor and behavioral skills.
● Assess students' development and record their progress. 2
LISA HO
Las Vegas Nevada
Cell 702-***-****
**********@*****.***
Ross Dress For Less, Las Vegas, NV 4/2011-5/ 2013
Assistant Store Manager
● Managed all daily operational tasks including supervision of hourly and salaried personnel.
● Responsible for the success of all vital departments in a major national retail chain.
● Extensive training in conflict resolution.
● Expert in customer service
● Managed daily inventory
● Scheduled personnel
Kmart, Las Vegas, NV 9/ 2007-4/2011
Assistant Store Manager
● Responsible for opening and closing the store
● Made sure daily routines and goals were met for the day
● Assisted with planograms and any other changes to the store that was needed
● Supervised hourly and salaried personnel.
● Build schedules to meet budget.
● Assisted with verifying bank deposits in opening and closing procedures.
● Extensive training in conflicts and expert in customer service CERTIFICATIONS Certified Forklift Operator,ABC Bartending School EDUCATION Alameda High School, Alameda, CA
References Per Request
3
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