Supply Chain Global
Resume:
Mike Thibodeau
Orlando, FL
************@*****.***
A highly effective and practical leader with end-to-end Global Supply Chain and Operations experience. Strong Manufacturing, 3PL implementation and high-volume CPG eCommerce experience. Effective in developing new leaders and building a world-class team. Built relationships with key stakeholders, customers, and suppliers. Experienced in the Beauty & Wellness, Energy, Healthcare, and Auto industries. International Experience ERP/TMS/WMS implementations B2B, DTC & Retail experience Contract Management Strategic Sourcing & Procure to Pay Global Co-Manufacturing Strong Negotiation skills Remote teams for 15+ years eCommerce, Amazon & DTC Fulfillment Budget Planning Product Development Team Building/Mentoring Sugarbear Vitamins (2019 - current) CPG-FBA-eCommerce, Vitamins & Nutritional Supplements. (PE) COO & SVP of Supply Chain,
Responsible for Global Operations: omnichannel fulfillment, end-to-end supply chain, inventory, co-manufacturing, quality, planning, purchasing, logistics, order management, supplier relationships, PMO and global 3PL’s. Key Responsibilities:
• Operational Leadership: Lead and manage the company’s core operational functions, ensuring the effective and efficient delivery of products across all client engagements. Oversee the development and execution of operational strategies that support business goals.
• Process Optimization: Continuously assess and refine operational processes, implementing best practices and innovative solutions to enhance productivity, reduce costs, and improve overall service delivery.
• Team Management: Provided leadership to the operational teams, fostering a culture of collaboration, performance excellence, and continuous improvement. Coach and mentor department heads and managers to meet company objectives and develop their leadership skills.
• Resource Management: Manage the company’s resources, including staffing, and budgets ensuring optimal alignment with strategic goals. Oversee capacity planning, forecasting, and resource allocation to meet business needs.
• Client Relationship Management: Work closely with client-facing teams to ensure the successful execution of service contracts and delivery of high-quality solutions. Address operational challenges and ensure customer satisfaction.
• Financial Stewardship: Collaborate with the CEO and CFO to develop and manage the operational budget. Monitor key performance indicators (KPIs) and other operational metrics to ensure financial targets are met.
• Compliance & Risk Management: Ensure that the company adheres to FDA, GPM regulations, standards, and best practices. Identify operational risks and implement strategies to mitigate them.
• Additional Details:
• Created a dynamic work culture through servant leadership, strong listening skills and working cross functionally.
• Manage the retail relationships with customers: Target, Walmart, Amazon, Ulta, Costco ….
• Built relationships with key stakeholders, and partners.
• Implemented new ERP software (NetSuite) and new WMS software.
• Project manager for all company projects to achieve goals and growth targets.
• Worked with CRO to develop S&OP and SLAs. Managed global inventory to avoid lost sales, and obsolescence.
• Develop and oversee all quality control and continuity plans for sustainability and risk management.
• Lead, motivate, coach, and mentor future leaders.
• Proven abilities and expertise in contracting and negotiating. Jeunesse Global LLC (2014 - 2019) CPG $1.5B in sales, Skin care, Hair Care, Nutritional’s & Beverages Co. Sr. Supply Chain Consultant, Jeunesse (2014-2016)
Sr. Director of Global Supply Chain & Distribution (Actually a VP position) (e-Commerce) Responsible for international and domestic logistics, purchasing, IT procurement, contract management, supplier relationships, inventory levels, production planning, IT dept, 2 company MFG plants and 2 company owned DC’s plus (27) 3PL’s worldwide. My team was made up of 10 direct reports.
PROFILE SUMMARY
WORK EXPERIENCE
Mike Thibodeau
Orlando, FL
************@*****.***
• Work with the Leadership Team and critical stakeholders to develop a distribution and logistics strategy aligned with the company’s vision. This includes organizational structure, business strategy to building a world-class team.
• Proactively partner with the finance team to develop strategies to mitigate fiscal impact of operational changes.
• Team-oriented, servant-type leader; with strong organization skills
• Operational Strategy: Collaborate with the executive team to develop and execute operational strategies aligned with the company's overall vision and goals.
• Managed Global eCommerce fulfillment with 2 company owned DCs and (27) 3PLs worldwide.
• Implemented new ERP software, TMS and WMS systems. Also managed OPS IT team
• Manage relationships with partners, vendors, and top customer base.
• Managed Imports and exports to all our DC’s worldwide including regulation compliance and quality protocols.
• Helped bring over 60 new products to market. Built a world class global supply chain team while in 100% growth mode.
• Implemented a new “aiming higher” program to hit our stretch goals globally.
• Budget planning with budget of over 600 million of direct and indirect spends.
• Collaborated with programmers to streamline order processing and improve customer experience.
• Negotiated new contracts in China/Brazil to save over 4M in the first year.
• Negotiated new logistics contracts which netted over 3 million in overall savings. Plug Power Inc. (2011-2014) NASDAQ: PLUG www.plugpower.com Leader in hydrogen fuel cell development. Director of Global Supply Chain
Accountable for logistics, procurement, planning, contract negotiations, supplier relationships, inventory levels, logistics, warehousing and Shipping/Receiving
• Develop strategic initiatives for contingency planning, productivity & cost reduction.
• Built a refurbishment program from the ground up to support the service team and to reduce service cost by 50%
• Implemented a cost reduction process for the operations group. Implemented metrics to measure the impact of cost reductions while still maintaining high quality standards. We lowered our overall cogs by 28% in 18 months.
• Collaboration on new product releases to meet expected delivery dates and cost targets.
• Supplier management was a key role to be successful in Plug Power’s high paced environment.
• Maximize key supplier relationships by leveraging volume and added value to support ideal service levels.
• Maintained department records in compliance with Sarbanes-Oxley requirements.
• Managed relationships with internal and external customers by monitoring, analyzing, and aligning our goals. Eckler Industries. Titusville, FL (2002- 2011) eCommerce, www.ecklers.com (Private Equity) Vice President of Materials & Distribution
Automobile aftermarket eCommerce company, Responsible for Global Operations, IT, Purchasing, logistics, 6 DC’s.
• My department managed 105,000 SKU’s dealing with 2100 vendors, also managed 6 warehouses in 4 states.
• Designed the MRP system from the ground up and tweaked the MRP system as demand changed to optimize inventory turns and to manage peak seasons. Also, implemented RF real time systems in the warehouses.
• Worked with the Engineering, Marketing and Sales groups to successfully launch new products.
• Procurement budget of up to 200 million.
• Reduced backorders by 33% by collaborating closely with suppliers.
• Managed all of operations, supplier quality, commodity management, demand planning and global logistics.
• Work with the CEO and Executive team on cross-functional issues.
• Negotiated and developed the offshore sourcing program which resulted in over $6M a year in savings.
• Increased inventory turns by 45% in my first 24 months, which resulted in a $1.75M reduction in operation capital.
• Reduced over-all inventory cost and created a 22% gain in EBIT dollar.
• Recognized by manufacturers and suppliers for fair, balanced and creative deals regardless of tenure or size.
• Reduced our small package delivery cost by 35% by negotiating annually. We reduced our damage claims by 65%.
• Approach problem solving in an action-oriented manner, search for the 80/20 solutions while still assuring that tangible impact is achieved. Sets priorities based on the ability to translate it into action. Education – University at Albany, Business & Computer Science minor Certifications & Practices: CPM, CPIM, Lean Manufacturing, Six sigma training Software: Experience in Mapics, Microsoft Dynamics, JD Edwards, SAP Hanna, Great Plains, Avante, Sage, NetSuite
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