Business Management Executive Assistant
Resume:
LORI M DONOVAN
Boston, MA ****1
E-mail: *************@*****.***
Objective: To obtain a challenging and rewarding position in a dynamic environment where I can utilize my skills.
Summary:
High visual and creative Experienced in all major Microsoft programs for Macintosh and PC
All aspects of accounting, and Business Management etc. Quick Learner, Well Organized, and Self Motivated Responsible, Team Player Excellent Interpersonal, Written and Oral Communications Skills
Skills:
Freehand/ Adobe Illustrator/ Adobe PageMaker/ Adobe PhotoShop/ Quark Xpress/ Microsoft Word/ Microsoft Excel/ PowerPoint/ Microsoft Access/ PeopleSoft/Hansen/ Arch View/ CasssWorks/ GIS Programs/ Macintosh/PC Compatible, Typing 45 WPM, strong organizational and detail orientated skills, written and oral communication, effectively handle multiple tasks simultaneously, demonstrate ability to acquire and apply knowledge rapidly, independent, work with minimal supervision and contribute to a team.
Education:
1996-1998Computer Processing Institute, Cambridge, MA
Completed a Computer Graphic Design/ Desk Top Publishing Program
1994-1996Mount IDA College, Newton, MA
Business Management Courses
Work History:
2023-Present
UPS- Boston, MA
Night Supervisor- Process driver’s timecards, process customer complaints, run operational reports, answer phones, fax, type and respond to customer cases.
2007-2025
Boston Fire Department, Boston, MA
Fire Prevention Administrative Supervisor Place of Assembly Permits –
Administrative duties, writing and coordinating with senior staff regarding priority issues and projects. Process all permits. Supervise the back end of the office staff, overseeing the work load, managing attendance and vacations. Payroll and other office duties as required.
2004-2007
Boston Water and Sewer Commission, Boston, MA
Executive Assistant to the Chief Engineer-
Answer telephone calls; receive complaints and requests for services; record location and type of maintenance request into a log book or computer database; distribute work orders among various crews; give maintenance crews additional information and instructions by telephone or radio and post complete work orders into computer. Record maintenance data, office records and stock inventories; track responses to requests and produce periodic reports and correspondence. Type, file, coordinate and maintain various filing systems utilizing the computer. Answer inquiries received from other departments. Perform related duties as required. Responsible for all the travel and expenses related to the Chief Engineer. Payroll and Purchase Orders.
2000-2004
Massachusetts Biologic Laboratories, Boston, MA
Administrative Assistant in A/P Department-
Log, and reconcile reports with source documents and accounts receivable system output using Excel spreadsheets. Log, review and file unidentified payments from A/R System FoxPro. Set-up reconciliation, reconcile unidentified payments with late account posting. Research accounts problems and prepares adjustments. Document and prepare refunds for approval. Prepare monthly report using excel spreadsheets. Perform related duties as required.
References Available Upon Request
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