Service Representative Customer
Resume:
FARIDA J. ADUBI
No. ** Afolabi Esan Close, Okunugbe Street, Adexson Ile-Epo B/Stop, Off LASU-Igando Road, Lagos.
Tel: 080********, Email:*************@*****.***
PERSONAL DETAILS:
Date of Birth: 3rd March, 1986
Sex: Female
Nationality: Nigerian
State of Origin: Edo State
Local Govt.: Owan-East
Marital Status: Married
Religion: Christian
Languages Spoken: English, Yoruba, Hausa and Edo
INSTITUTION ATTENDED WITH DATES:
University of Port Harcourt, Rivers State (B.Sc (Hons) Microbiology) 2006-2010
COCIN Secondary School, Jos, Plateau State (Senior Sch. Certificate) 1999-2005
St. Anne’s Private School, Jos, Plateau State (First Sch. Leaving Certificate) 1993-1999
WORK EXPERIENCE:
Industrial Training, University of Port Harcourt Teaching Hospital. June-Nov. 2009
Position: Laboratory Attendant, Microbiology Department
Responsibilities: Collecting of Laboratory Test Samples, Sterilization of used laboratory
equipments, Conducting of laboratory tests, Reading of test plates, Recording of test results.
National Youth Service Corp (NYSC) July 2011 – June 2012
Primary Assignment: Administration Department, Afikpo North-East Development Centre,
Ebonyi state.
Responsibility: Proper files entrying and documentation.
Spanco Channel BPO Ltd, 3rd Floor Kingsway, Dugbe, Ibadan. Sept. 2012 – March 2014
Position: Call Centre Agent (Hausa and English Language)
Responsibilities: Customer service representative, Attend to complaints and enquiries from
both Hausa and English customers, login complaints to back office for immediate resolution and
feedback.
LAPO Microfinance Bank, Gobi Plaza, Ile-epo Alhaji B/stop, Egbeda, Lagos. May 2016- Aug.2023
Position: Client Support Officer (CSO)
Responsibilities: Mobilize suitable clients, organize trainings for qualify clients, market available
products and services to clients, disburse loans to qualify clients, ensure proper repayment and
savings collections, go after bad loans, ensure proper record keeping and privacy of clients data.
PERSONAL PROFILE:
A diligent yound lady committed to hard work, with good interpersonal skills and ability to work
effectively in a team.
INTERESTS:
Working and learning with professional experts.
Helping to organize fund raising events and reading motivational books.
HOBBIES:
Reading and Playing Volleyball
REFEREES:
Mrs. Ann Kefe
Ann T. Kefe & Co. (Light Chambers)
No. 23, Oba Goriola Oseni Avenue,
Idi-Agbon Bus stop,
Iba, Lagos State.
Mr. Airende Adubi Uanle
Nigerian Port Authority
26/28 Marina, Lagos.
Senior Auditor
Dr. Olusegun Adejare
University College Hospital (UCH)
Physiotherapy Department,
Ibadan, Oyo State.
Contact this candidate