Customer Service Accounts Payable
Resume:
Rhoda Ann De Leon
Payroll Supervisor Profile
******.*****@*****.*** • 805-***-****
LinkedIn • Aubrey, TX 76227
Summary
Dedicated professional with expertise in processing utility payments and business licenses. Highly organized and adaptable, with strong ability to manage various tasks, from mail processing to special projects. Adept at managing payroll processes, ensuring compliance with regulations, and leading team of professionals. Proven ability to streamline procedures, enhance efficiency, and maintain accuracy. Committed to delivering top-notch customer service and contributing to the success of the organization.
Areas of Expertise
Office Management
Project Management
Business Operations
Payroll Management
Customer Service
Bank Reconciliation
Account Payable & Receivable
Account Management
Budget Management
Professional Experience
Gonzalez Lath and Plaster Inc, Santa Maria 2021 – Present Bookkeeper Payroll Manager
Manage business office operations independently, overseeing payroll processing on weekly basis. Ensure compliance with certified payroll requirements for public works projects. Conduct precise bank reconciliations for all Accounts Receivable (AR) and Accounts Payable (AP) functions.
● Delivered 30% reduction in workers' compensation premiums and 20% savings on the renewal of commercial auto insurance through strategic negotiation and cost-saving initiatives. Thru Select Staffing, City of Santa Maria, CA 2021 – 2023 Customer Service Representative
Processed utility payments and business licenses within the finance department. Managed mail processing efficiently to support departmental operations. Contributed to various special projects, demonstrating versatility in tasks.
● Delivered exceptional customer service to address inquiries and resolve issues effectively. Coast Family Home Care Inc., Santa Maria, CA 2010 – 2021 Operations Manager
Oversaw office operations, including phone management, payroll processing, and employee scheduling. Managed all aspects of Accounts Receivable (AR) and Accounts Payable (AP). Administered bank deposits and conducted bank reconciliations with precision. Assumed responsibility for tax filing and report generation. California Coastal Development, Inc., Santa Maria, CA 2007 – 2010 Office Manager
Orchestrated daily office operations, overseeing accounting, AR/AP, and payroll functions. Maintained meticulous certified payroll records and executed precise bank reconciliations. Produced and presented insightful reports on sensitive matters, ensuring confidentiality.
● Mastered budget management and ensured timely and accurate tax filings. Technical Skills
Windows XP Windows 10 Outlook QuickBooks Act 2000 Excel MS Office Suite File Maker Pro Pegasus Mail Famous American Contractor Tyler Cashiering Eden
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