Human Resources Business Partner
Resume:
Tarzana, CA ***** 818-***-**** *********@*****.***
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KRYSTLE ALVARADO
PROFESSIONAL SUMMARY
Well Rounded Human Resources Business Partner with extensive generalist experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and ADA accommodations. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks. Skilled leader, problem-solver and persuasive communicator with open and authoritative style.
SKILLS
Benefits Management
HRIS Administration
Contract/Policy Compliance
On Boarding
Full Cycle Benefits Administration
Union Worker CBA Administration
Leaves of Absence Management
Operations Management
Policy and Procedure Implementation
Payroll Processing
Employee Relations
Workers Compensation
Compensation
Recruitment
Performance Management
WORK HISTORY
HUMAN RESOURCES BUSINESS PARTNER 01/2019 to Current
EAH HOUSING
Human Resources Business Partner of 130-150 employees for Fresno and Southern California
Perform a wide variety of professional level human resources activities for my region such as recruiting, onboarding, employee relations, leave management and related areas
Make recommendations regarding new or existing human resources policies
Conduct research, analyze data and prepare recommendations on assigned projects
Work closely with VP and HR Manager in developing, implementing, and evaluating ongoing HR policies, programs, and activities for my region
Recruiting/Hiring - Responsible for leading all recruitment efforts including liaising with temporary placement agencies and recruitment resources, working with hiring managers to determine recruitment strategy, and hiring decisions
Conducted New hire onboarding
Employee Relations - Assist directors regarding policy interpretation, solution recommendation and suggest course of action
Council, advise and/or review disciplinary actions to ensure consistency
Review and/or write formal disciplinary actions such as Performance Improvement Plans
Conduct investigations and collaborate with legal if needed
Discretion in handling sensitive matters by maximizing interpersonal, tact, diplomacy, and negotiation skills
Reporting - Prepare correspondence, spreadsheets, and a variety of standard and specialized reports, research and analyze information and conduct and complete surveys
Performance Management - Manage yearly reviews on Success Factors platform and process increases based on performance
Training - Assist with preparing material and conducting training of staff as needed
Conflict Resolution - Counsel and advise managers in interpreting and applying policies and procedures to resolve issues related to disciplinary action and conflict resolution
Leaves of Absence - Track all leaves of absence such as: FMLA; PDL; CFRA; and all personal leaves
Compensation – Provide guidance to Supervisors on pay decisions and complete compensation surveys as needed.
HR / OPERATIONS DIRECTOR 01/2018 to 01/2019
BUILDING FUTURES
Human Resources of One and Operations Management for Nonprofit agency with 75 employees catering to the homeless population and victims of domestic violence in Alameda County
Responsibilities include semi-monthly payroll processing high recruitment and staffing
Payroll Processing - Semi Monthly payroll processing of payroll for all employees in accordance with applicable FSLA laws using ADP payroll processing system
Benefits Administration - Full cycle benefits administration; Shopped Brokers, selected plans, completed several census, Open Enrollment, and administration of all benefits requests throughout the benefit year
Employee Relations - Assist directors regarding policy interpretation, solution recommendation and suggest course of action
Council, advise and/or review disciplinary actions to ensure consistency
Review and/or write formal disciplinary actions such as Performance Improvement Plans
Conduct investigations and collaborate with legal if needed
Discretion in handling sensitive matters by maximizing interpersonal, tact, diplomacy, and negotiation skills
Reporting - Prepare correspondence, spreadsheets, and a variety of standard and specialized reports, research and analyze information and conduct and complete surveys
Compliance - Ensure services are in compliance with professional standards, state and federal regulatory requirements and laws
Workers Comp Administration - Handled all injury administration with MRO and tracked all injury related leaves including modified duty and reasonable accommodation
Training - Assist with preparing material and conducting training of supervisory personnel in matters pertaining to disciplinary actions, grievance procedures and performance reviews
Recruiting/Hiring - Responsible for leading all recruitment efforts including liaising with temporary placement agencies and recruitment resources, working with hiring managers to determine recruitment strategy, and hiring decisions
Conducted New hire onboarding
Leaves of Absence - Track all leaves of absence such as: FMLA; PDL; CFRA; and all personal leaves.
HR MANAGER 01/2016 to 01/2018
LA BREA DINING
HR department of one for a 150 person, multi-location management for international restaurant chain with five corporate locations
Responsibilities include recruitment and selection in high turn-over industry
Heavy Workers Comp claim management, sole payroll processor for semi-monthly payroll process, compensation including tips, legal, benefits administration and operations management
Recruitment/Hiring– Posted open positions on recruitment websites and reviewed resumes on weekly basis for staffing across five locations and forwarded potential candidates to location managers
New hire onboarding
Workers Comp – Restaurant industry high workers comp across all locations
Reporting and tracking all workers comp claims
Ensured communication between injured employees and location managers as well as workers comp teams; modified duty and return to work programs
Payroll – Semi-monthly payroll process for all corporate locations
Hourly and Salary compensation programs
Minimum wage, commissions, tips, employee expenses and travel
Legal – Work alongside legal team to minimize legal exposure
Review contracts and agreements
Attended government regulated hearings, ie., Discrimination, DOL and EDD
Benefits Administration – Full cycle benefits administration; Shopped Brokers, selected plans, completed several census, Open Enrollment and administration of all benefits requests
Recruiting/Hiring - Responsible for leading all recruitment efforts including liaising with temporary placement agencies and recruitment resources, working with hiring managers to determine recruitment strategy and hiring decisions
Operations Management – Managed Corporate office in its entirety
Leaves of Absence - Track all leaves of absence such as: FMLA; PDL; CFRA; and all personal leaves.
HR GENERALIST 01/2013 to 01/2016
EVERY CHILD ACHIEVES
Provided HR services for a 300-employee workforce within the Greater Los Angeles, Orange County and Inland Empire areas of Southern California
Responsibilities include recruitment & selection, employee relations, implementation and coordination of policies and procedures, benefits administration, semi-monthly payroll processing, HRIS management, Personnel File management, Event Planning and Coordination, and Drug Program Screening Administration
Employee Handbook and Illness and Prevention Program – Created, Developed, and maintained company Handbook and Illness Prevention Program outlining the policies and procedures of the company for both
In addition, created each Publication in house and designed, bound, and printed each onsite personally
Employee Relations – Assist directors regarding policy interpretation, solution recommendation and suggest course of action
Council, advise and/or review disciplinary actions to ensure consistency
Review and/or write formal disciplinary actions such as Performance Improvement Plans
Conduct investigations and respond to Corporate HR and Upper Management
Use discretion in handling sensitive matters by maximizing interpersonal, tact/diplomacy and negotiation skills
Policies & Procedures – Establish and implement new and existing policies pertaining to company business (i.e., Vacation Policy, Drug and Alcohol Policy, Maternity Leave of Absence, Personal Vehicle Use, etc.) Benefits Administration – Conduct Benefits Open Enrollment for 6 different locations throughout Southern California
Ensure all notifications regarding benefits are distributed timely to staff and assist all employees with questions or concerns regarding all benefits related questions
Handled all communication with brokers regarding FSL; LTD; STD; 401K; Enrollments; COBRA and terminations
Coordinate daily benefit processing and oversee maintenance of employee benefit files and updating of employee payroll records
Allocate group health and dental claims experience monthly and review quarterly
Workers Comp Administration - Handled all injury administration with MRO and tracked all injury related leaves including modified duty
Leaves of Absence - Track all leaves of absence such as: FMLA; PDL; CFRA; and all personal leaves
Compensation – Work with Corporate HR department on job analysis and job descriptions
Investigate and recommend compensation adjustments for promotion
Assist in the coordination and administration of performance appraisal and merit review system
Input all payroll for hourly and non-exempt employees, including commission based employees
Processed all Revisions, tax changes, bonuses and special requests
HRIS – Oversee internal HRIS support for corporate database
Establish and maintain records
Conduct Training for Employees on Employee Self Service Programs
Personnel file management - Manage all personnel files and maintain compliant with local and federal law
Event Planning – Planned all location events such as Month End luncheons, Holiday Parties, as well as Quarterly brunch and Executive Staff Meeting Requests.
HR MANAGER 01/2005 to 01/2011
BURBANK AIRPORT
Provided HR services for a 300+ employee workforce
Responsibilities include recruitment & selection, employee relations, strategic planning, budgeting, implementation and coordination of policies and procedures, wage and salary administration, payroll and corporate initiatives, Collective Bargaining Agreement Administration, and Maintained Professional Relationships with Union Representatives, Airport Personnel and DMV of California
Compliance – Ensure compliance with all affirmative action, anti-discrimination and other federal/state/local laws and regulations
Develop and maintain AAP, recruitment, and other records to conform to EEO regulations
Work with internal counsel on OFCCP Audit
Recruiting/Hiring – Conduct all aspects of recruiting including managing requisition approval process, job postings, employment offers, relocation approvals, advertisement, pre-employment testing, new hire orientation, EEO applicant flow, recruitment files and data entry of applicant/new hire information
Prepare and analyze data to determine cost effectiveness of recruitment sources, turnover trends, cost per recruitment and other staffing and retention data as needed
Employee Relations – Assist managers and employees regarding policy interpretation, solution recommendation and suggested course of action
Council, advise and/or review disciplinary actions to ensure consistency and adherence to company policy
Review and/or write formal disciplinary actions including termination decision and Performance Improvement Plans
Benefits – Coordinate the administration of employee benefit programs, including approval of tuition reimbursement and Employee Retention bonus programs
Collective Bargaining Agreement – Managed location of 200+ union members
Adhered to CBA and maintained professional rapport for Union Representatives and Airport staff
Grievances and ensured protocol were properly followed
Drug Testing Program Administrator – Administer New hire drug screening, Accident related, Random Screening and Reasonable Suspicion Drug Screens
Conducted yearly training for Supervisor and Management staff on all areas of the drug program.
EDUCATION
University of El Salvador, El Salvador
Bachelor's Degree in Business Administration, 06/2003
CERTIFICATIONS
SPHR Certification October 2025
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