Administrative Assistant Executive
Resume:
Kelsey Watkins
WORK EXPERIENCE
Executive Administrative Assistant/Property Manager
Top Down Roofing
Managed customer relationships and vendor communications, ensuring high levels of satisfaction and service.
Generated leads and supported sales efforts through effective communication and follow-up strategies.
Oversaw canvasser activities, providing guidance and support to enhance performance. Handled all aspects of clerical work, including data entry, document management, and phone inquiries, maintaining organizational efficiency. 01/2023 – 03/2024 NASHVILLE, US
Executive Administrative Assistant and Bookkeeper
Olivares Framing
Managed all payroll operations, ensuring timely and accurate payment processing Handled all administrative duties, overcoming language barriers to ensure effective communication and operation efficiency
12/2018 – 12/2022 ANTIOCH, US
Delivery Driver
DoorDash
Safely operated a delivery vehicle to transport orders to customers Ensured timely and accurate delivery of orders
Maintained excellent customer service and communication throughout the delivery process
Managed route planning and navigation to optimize delivery efficiency Conducted regular vehicle maintenance checks to ensure safety and reliability Handled cash and electronic payments and provided accurate change and receipts 08/2018 – 12/2023 NASHVILLE, US
Owner/Operator
Tattered Beauties
Owned and operated Tattered Beauties, a business specializing in refinishing furniture and creating DIY decor.
Developed and implemented business strategies to promote growth and profitability. Managed all aspects of business operations, including product development, marketing, and sales.
Established a strong customer base through exceptional service and quality products. Led a team in the design and execution of unique furniture refinishing projects and DIY decor creations.
02/2014 – 11/2017 NASHVILLE, US
Front House Manager
Shipwreck Cove
Managed front house operations to ensure a high level of customer service and satisfaction
03/2012 – 09/2014 NASHVILLE, US
Hermitage 37076, USA
thefuturemrs.hasty
@icloud.com
PERSONAL
INFORMATION
Docusign
Adobe
Hailtrace
JobNimbus
Microsoft Excel
Microsoft Word
Photo Editing
Typing (60+ wpm)
Graphic Design
Infographic Design
Email Marketing
Google/Facebook Ads
Website Design and
Development
Windows OS
iOS
Canva
Social Media Marketing
and Management
Quickbooks
E-Commerce
Blogging
Contract Management and
Negotiations
Document Management
Data Entry
Vendor Management
Customer Relations
Phone Etiquette
Business Operations
Event Coordination
Travel Planning
Roofing Sales
Property Claims
Medical Terminology
First Aid and CPR
SKILLS
WORK EXPERIENCE
Coordinated with kitchen staff to streamline service processes Implemented staff training programs to improve service quality Monitored inventory and managed supplier relations Handled customer complaints and feedback to improve service experience Care Partner
Vanderbilt Children's Hospital
Provided daily care and support to patients
Ensured patient comfort and well-being
Assisted with daily living activities and medical procedures Maintained a safe and clean environment for patients 08/2009 – 03/2012 NASHVILLE, US
In-Home Caregiver
Unlimited Potential
Provided comprehensive in-home care to individuals, enhancing their quality of life Tailored care plans to meet the specific needs of clients Assisted with daily living activities, including personal hygiene, meal preparation, and medication management
Monitored client health and reported changes to healthcare professionals Developed strong, trusting relationships with clients, contributing to a positive living environment
02/2009 – 08/2009 NASHVILLE, US
Medical Receptionist/Executive Administrative Assistant West Wilson Walk-In
Managed patient appointments and maintained scheduling system to ensure efficient operations.
Provided exceptional customer service, handling patient inquiries and concerns with professionalism.
Facilitated patient registration and processed insurance verifications and authorizations.
Maintained confidentiality of patient records in compliance with HIPAA regulations. Assisted healthcare professionals with administrative tasks to support patient care. 11/2007 – 09/2008 MT JULIET, US
EDUCATION
Human Resource Management Undergrad Certificate
PennFoster
Studying to complete this certificate program so that I am only one semester shy of my associates degree in HR Management
08/2024 – present
Nurse Assistant CNA License
NATS
Studied classes to gain knowledge in order to pass my Nursing Assistant State Boards Exam
02/2009 – 03/2009 NASHVILLE, USA
Nursing Incomplete A.D
Volunteer State Community College
08/2006 – 12/2007 GALLATIN, USA
Residential Cleaning
Services
Creative Writing
SKILLS
# Flexible/Adaptable
# Attention to detail
# Multitasking
# Team oriented
# Computer Skills
# Dedicated
# Open minded
# Loyalty
# Solving complex
problems
STRENGTHS
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