Baton Rouge Customer Service

Jennifer (Lyons) Whitehead

Baton Rouge, Louisiana•225-***-****

Career Focus:

Eager to accept a position that will provide opportunities to utilize my professional background. Offers additional training, enable me to use my strong organizational skills, educational background, and ability to work well with people.

Summary of Skills:

*Microsoft Word, Excel, PowerPoint, *A self-sufficient and motivated person. Proficient Internet, and Cash register* with Microsoft Word, Excel, PowerPoint, Internet, Cash register and excellent typing skills (45 WPM). Eager to learn any new software programs.*

Experience:

02/23-Present Element by Westin Baton Rouge South Baton Rouge, LA Front Desk Agent

Greeting guests and helping form a positive first impression of the hotel

Performing check-in procedures, including identity verification, payment processing and room assignment

Answering questions about the hotel’s policies and amenities

Answering questions about the local area and providing relevant recommendations

Supporting swift and complete resolution of any guest complaints or inquiries 06/22-1/23 Rouses Market #69 Baton Rouge, LA

Office Cashier/Receiving Clerk

Check vendors (products) in

Greet customers’ daily, assist customer in any way possible.

Handling cash daily in the accounting office.

Making sure the front-end employee are doing their job and also training the new people that would get hired for the front-end.

05/04-06/22 SuperValu #9048 Greenville, MS

Customer Service Manager/Head Bookkeeper

Make sure that the needs of customers are being satisfied.

Handling face-to-face enquiries from customers.

Provide primary day-to-day in-store accounting procedures necessary to meet the company’s financial reporting requirements.

Check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.

Balances to the safe daily.

06/96-01/04 Kroger Greenville, MS

Receiving Clerk, Customer Service Associate, Supervisor, Cashier

Check vendors (products) in

Greet customers’ daily, assist customer in any way possible.

Handling cash daily in the accounting office.

Making sure the front-end employee are doing their job and also training the new people that would get hired for the front-end.

06/94-08/94 Adult Day Care Center Greenville, MS

Receptionist

Answering phones, filing, transferring phone calls, assisting other employees. Education:

Leland High School (Computer) Leland, MS

01/07 Cornerstone Christian School Townsend, GA

References:

Available on Request

Contact this candidate