Service Representative Sales
Resume:
SKILLS
JENNIFER BUFFALOE
EXPERIENCE
INTERPERSONAL CLIENT REPRESENTATIVE
BNY Mellon Lake Mary. FL
December 2021- April 2024
o Spearheaded error investigation and rectification in client accounts/transfers.
o Acted as the key liaison for fund and internal broker relations. o Collaborated with internal teams to ensure effective compliance and risk management.
o Handled upwards of 500+ daily emails with diligent communication and follow-through.
o Enhanced client satisfaction by improving transaction accuracy and reducing errors.
MEMBER SERVICE REPRESENTATIVE
TTECH Orlando, FL
July 2021- December 2021
o Serviced military members and family members with exceptional service throughout all banking needs.
o Escalated all emergency issues with members monetary impact and protection by providing all elements to management. o Built valuable relationships with members and maximized the potential for all financial processes.
o Enhanced member banking experience, ensuring swift resolution of financial issues, fostering strong member relationships. INSIDE/OUTSIDE SALES REPRESENTATIVE
All Phases Contracting Solutions Virginia Beach, VA January 2020- July 2021
o Conducted monthly analysis of the business portfolio to evaluate underperforming contractors.
o Pinpointed potential prospects for outreach, strategically contributing to company growth by retaining high yield contracting partnerships. o Traveled to natural disaster areas to capture the acquired storm damages to residential and commercial business’s, documented damages and advocated for the contractor and homeowner. COMMERCIAL SALES COORDINATOR
Frontline Insurance Central Florida
May 2017- December 2018
o Supported all territory sales reps by providing agency intel through company reports, analytics, and customer relations. o Worked directly with sales reps, underwriting department, and agency partners to compile quotes.
o Cultivated rapport with agency partners, which effectively increasing company production.
o Consistently delivered projects and reports ahead of schedule, exceeding clients’ expectations, and ensuring satisfaction. SKILLS
Effective Communicator
Detail-Oriented
Team Player
Problem-Solving
Account Support
Data Entry
Account Managment
Customer Relations
Employee Engagement
CONTACT
*********@******.***
EDUCATION
SEMINOLE STATE
COLLEGE
Bachelors in Business &
Information
Management
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