Marketing Specialist Customer Service
Resume:
SUMMARY
With more than ** years of diverse
experience, including roles in airport
ground services, outbound
operations and an advertising and
marketing specialist. Notable for
analytical problem-solving and
effective communication, which
consistently improved performance
and customer satisfaction.
Demonstrates a strong ability to
collaborate across departments,
with a focus on implementing
strategies for performance
improvement and employee
development. Aspires to apply
these skills and experiences.
Marife Sasaki
Ione, Ca. 95640
***********@*****.***
REFERENCES
CLAIRE HAMMON LODI, CA 209-***-****
MALIA VONGHRACHANH LODI. CA 209-***-****
MICHAEL MORRIS IONE, CA 209-***-****
EMPLOYMENT HISTORY
Weighmaster I Lodi, California
Bear Creek Winery – May 2024 ~ Present
• Measure bulk commodities and issue certificates of accuracy. Activities include reweighing of vehicles and containers to verify the net weight statements as well as spot inspection of establishments involved in bulk sales.
• Issuing bills of lading on which are recorded, for the purpose of computing transportation charges, the weights of commodities offered for transportation.
Haneda Airport Ground Staff I Tokyo, Japan
Sanyo Airport Service – Apr 2017- Oct 2022
• Assist passengers on flight check-in and ensure their comfort throughout their journey.
• Ensure the availability of necessary ground equipment, such as baggage carts and wheelchairs, to meet the needs of passengers.
• Assist in implementing safety and security protocols to ensure a secure and protected environment for passengers and staff. Outbound Operation I Tokyo, Japan
Amazon Japan – Mar 2016 – Feb 2017
• Develop and implementing strategies to improve outbound logistics operations and optimize delivery routes, resulting in cost savings and customer satisfaction.
• Ensure timely and accurate delivery of orders to customers.
• Collaborates with the warehousing team to ensure accurate and on-time picking and packing of orders.
Advertisement and Marketing Specialist I Yokohama, Japan International Pride Co. Ltd. – Jan 2006 - Mar 2016
• Develop and implement marketing strategies to increase brand visibility and reach into the market.
• Analyze market trends and consumer behavior to identify opportunities for a new advertising and marketing campaigns.
• Manage hard and soft skills accounts.
• Handle customers needs, complains and provide appropriate solutions within the time limit.
• Train and monitor newly-hired employee.
• Data and record filing.
EDUCATIONAL BACKGROUND
High School Graduate
University of Cebu – Jun 1986 – Mar 1990
Bachelor of Science in Education – College (1 semester) University of Cebu – Jun 1990 – Sep 1990
LANGUAGES
English Japanese
Tagalog Visayan
SKILLS
• MS Office ( Excel, MS Word,
PowerPoint)
• Market analysis
• Inventory report generation
• Executive team leadership
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